Needham Shotwell
Needham Shotwell at Northside Lexus

Needham Shotwell | Page 10

Sales Consultant

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

Contact Me
5.0
348 Reviews

Dealership Experience

14 yrs, 5 mos

Languages Spoken

English English

5.0

348 Reviews

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348 Reviews of Needham Shotwell

January 25, 2024

Dealership Rating
Employee Rating

People there were friendly and helpful. . I didn’t have to wait long for help. More

by Adrian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mason Wroten

Jan 25, 2024

Northside Lexus responded

Adrian, thanks for sharing your recent experience at Northside Lexus! We're elated to hear our team welcomed you and ensured you felt accommodated throughout your visit. Until next time, drive safely!

January 19, 2024

Dealership Rating
Employee Rating

Needham was a pleasure to work with and I was very pleased with the entire car buying process at North Lexus. If and when I had questions, Needham was sure to answer them. I'm in love with my new car. More

by brianaadawkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 19, 2024

Northside Lexus responded

Briana, it's great to know that Needham was able to assist you throughout your car-buying journey at Northside Lexus. We're glad you love your new ride!

January 04, 2024

Dealership Rating
Employee Rating

Northside Lexus is a great dealership to buy a new vehicle. The staff is extremely friendly and knowledgeable. Mr Shotwell was great and very knowledgeable keep up the great work. More

by CJACK5674
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Gilmer

Jan 04, 2024

Northside Lexus responded

We're glad to know you had a positive sales experience with our team at Northside Lexus! It's wonderful that Mr. Shotwell was able to assist you effectively. Thanks for the review and we hope to see you again soon!

January 03, 2024

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Employee Rating

The dealership is fantastic! They are very attentive and answer any question that you have. They definitely make sure you feel confident in your purchase More

by KRMCBARNET17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Herb Mills III, Darrell Kennedy

Jan 04, 2024

Northside Lexus responded

We're delighted to know you had a fantastic experience at Northside Lexus! Our team is always here to ensure your confidence in every purchase - thanks for the positive feedback!

December 24, 2023

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Employee Rating

I bought the car with cash and it took the same amount of time to check out getting a loan? More

by JSDODDS0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thiam Oum, Darrell Kennedy

Jan 07, 2024

Northside Lexus responded

Thank you for choosing us for your new ride! We're sorry to hear about the long wait to complete your purchase. Your feedback will help us improve in the future. Please reach out directly if you would like to discuss this further! Thank you, Doug Gilmer - Finance Manager - 281-569-3477

December 23, 2023

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Employee Rating

I just recently purchased my third vehicle from Northside Lexus. Needham and all of the dealership sales team are great to work with. I highly recommend Northside Lexus. More

by JOTIBBETTS13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 26, 2023

Northside Lexus responded

We're so glad to know you had a great experience with Needham and our team at Northside Lexus! Thanks for your continued support, we appreciate the recommendation. Enjoy your new vehicle!

December 20, 2023

Dealership Rating
Employee Rating

Our sales advisor, Needham Shotwell, was a pleasure to deal with, a true gentleman. Herb Mills did a great job walking us through all the dashboard and interior controls on the ES350. Hus explanations we More

by djchron1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Herb Mills III, Darrell Kennedy

Dec 20, 2023

Northside Lexus responded

We're glad to know that our team at Northside Lexus, especially Needham and Herb, provided you with a great experience. We appreciate your feedback about the clear explanations of the Lexus ES 350's controls! Safe travels in your new car.

December 19, 2023

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Employee Rating

Needham was amazing and worked hard to get us the car I wanted! The staff was great and the dealership itself is beautiful. More

by TARA.WILLIAMS22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mason Wroten, Thiam Oum

Dec 19, 2023

Northside Lexus responded

We're delighted to know that Needham and our team at Northside Lexus were able to assist you in finding the perfect car, Tara! Thanks for your kind words about our staff and dealership. We appreciate it!

December 17, 2023

Dealership Rating
Employee Rating

Per usual NSL and Mr Shotwell always take good care of my needs. It is great being a part of the Lexus family. More

by CARLAGILL007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 18, 2023

Northside Lexus responded

Carla, it's great to know that you feel well taken care of by Mr. Shotwell and the rest of our team at Northside Lexus! We're glad to have you as part of our family. Thanks for your review!

December 15, 2023

Dealership Rating
Employee Rating

I have no idea who Needham Shotwell is. My salesperson was Bobby Bosley, For Bobby, I would rate him 5 stars. There is no excuse to make someone who paid cash (via wire) to have to wai More

by Russell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Bosley

Dec 17, 2023

Northside Lexus responded

Russell, I'm sorry to learn about the wait time you experienced during your recent visit. We strive for efficiency and clear communication at all times, so it's disappointing that we fell short in this instance. Your feedback is valuable as it helps us improve our service moving forward. If there are any other concerns or questions you'd like to discuss further, please don't hesitate to reach out directly. Thank you, Doug Gilmer - Finance Manager - 281-569-3477

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