Needham Shotwell | Page 18

Was treated very promptly and professionally from the moment I entered the building. Was impressed with the cleanliness and friendliness of the staff. Was only there to test drive and ended up leasing. moment I entered the building. Was impressed with the cleanliness and friendliness of the staff. Was only there to test drive and ended up leasing. More

by SUSAN.BERGERON Verified Customer Verified Customer

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I leased a car from Northside and had planned to purchase the car at the end of the lease. I used the Lexus process to indicate I planned to purchase the car but nothing came of that. Subsequently I contacte the car at the end of the lease. I used the Lexus process to indicate I planned to purchase the car but nothing came of that. Subsequently I contacted the dealership twice before the end of my lease to make arrangements for the transaction and both times was promised a follow-up call to set an appointment and a formal point of contact for the purchase. Neither time did anyone follow-up with me. After just showing up at the dealership some of the people I spoke with were apologetic. By then my view of the dealership was set. I felt like the lack of attention was because I was not purchasing a new car. No one wanted to spend the time to help me. It took an hour or so. A small investment to keep a customer happy. Sad. More

by LSALTIM Verified Customer Verified Customer

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Very friendly and professional environment. The salesman took good care of me and explains everything very well took good care of me and explains everything very well More

by 55sgonzales Verified Customer Verified Customer

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Beautiful facility, friendly and professional staff. This is the third car I’ve purchased from Northside Lexus and Beedham Shotwell. This is the third car I’ve purchased from Northside Lexus and Beedham Shotwell. More

by HANKGARCIA49 Verified Customer Verified Customer

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I have bought 3 cars from Nothside LexusNeedman Shotwell Need I say more. Love my salesman Shotwell Need I say more. Love my salesman More

by KENNEDYCOUNTRY Verified Customer Verified Customer

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We had a great experience. Quick and easy. Our salesman, Needham, was kind and wonderful to work with! Needham, was kind and wonderful to work with! More

by SARAH Verified Customer Verified Customer

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North side Lexus has exceptionally knowledgeable salespeople which helps make the sales process as smooth as possible. salespeople which helps make the sales process as smooth as possible. More

by drew35 Verified Customer Verified Customer

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Needham is always attentive and Gets us the best options. He was able to get us in a 2022 instead of keeping our 2018. Thank you He was able to get us in a 2022 instead of keeping our 2018. Thank you More

by GARZA.VIKI Verified Customer Verified Customer

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Great experience. Kudos to Needham Shotwell and David Trice. The best of the best dealership, Trice. The best of the best dealership, More

by SWATKINS2 Verified Customer Verified Customer

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Everyone is very friendly. They treat you like family. This dealership has excellent Customer service. Top rated This dealership has excellent Customer service. Top rated More

by ANA_L_ROMERO Verified Customer Verified Customer

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