Needham Shotwell
Needham Shotwell at Northside Lexus

Needham Shotwell | Page 20

Sales Consultant

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

Contact Me
4.9
341 Reviews

Dealership Experience

14 yrs, 1 mo

Languages Spoken

English English

4.9

341 Reviews

Write a Review

341 Reviews of Needham Shotwell

July 15, 2021

Dealership Rating
Employee Rating

The phrase "everything is bigger in Texas" has already been coined, but I'm coining my own phrase..."Texus Lexus". A big shout out to Eric Fuller and the rest of the Northside Lexus staff (Needham, Caleb More

by savoy25
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared States , Eric Fuller

Jul 15, 2021

Northside Lexus responded

Wow, what an amazing 5 star review! We're elated to hear you had a "Texus Lexus" style experience with us at Northside Lexus. We can't thank you enough for traveling such a distance to get the car your wife deserves. Hearing that Eric and the team took the appropriate time and measures to secure the perfect vehicle for you makes us very happy. When you're ready for a new vehicle in the future, we'll be here!

July 12, 2021

Dealership Rating
Employee Rating

The price I was given in dealership was $48,330; the price of the exact same vehicle on dealership website was $44,240. I am so disappointed in quality of service provided by sales person Needham Shotwe More

by K
Price
Recommend Dealer
No
Aug 02, 2021

Northside Lexus responded

I'm sorry to hear we couldn't reach a deal on the vehicle you were interested in, and I can understand your frustration. We strive to prevent any unwelcome surprises throughout the buying experience, so I'll share this feedback with our team - however, if you'd like to discuss this together, I welcome you to give me a call. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

July 11, 2021

Dealership Rating
Employee Rating

Once again Needham Shotwell went above and beyond for us. Always on top of everything. Never disappoints and always makes us feel like we are part of the Lexus family! More

by aromero_08
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Atkins

Jul 12, 2021

Northside Lexus responded

Thank you for the kind words about Needham and the team! All of us here at Northside Lexus are grateful for the support and feel lucky to have earned your business. Drive safe, and we'll see you again next time!

July 06, 2021

Dealership Rating
Employee Rating

It was a very pleasant encounter, everyone made me feel important and they also appeared to care about the way the experience came across to me . More

by sanderslinda7525
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Fuller

Jul 07, 2021

Northside Lexus responded

This review makes us smile! Thank you for choosing Northside Lexus and for taking the time to share your experience with our team. Safe travels and we hope to see you again down the road!

Jul 07, 2021

sanderslinda7525 responded

This was an unforgettable experience

July 04, 2021

Dealership Rating
Employee Rating

Mr. shotwell is an awesome salesman. He worked so well with us, he was very patient and knowledgeable. I love my car and he made my experience that much better. More

by martinezz.isabel65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2021

Northside Lexus responded

Hi Isabel - We are delighted that you were so well taken care of during your purchase process! Thank you for coming to Northside Lexus and for taking the time to share your experience. Safe travels in your new car!

July 01, 2021

Dealership Rating
Employee Rating

After many years of purchasing and leasing vehicles from the Northside Lexus dealership…. We definitely recommend this dealership to others… Good people and fair dealings. More

by Scott T.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Vu

Jul 01, 2021

Northside Lexus responded

Scott - Thank you for taking the time to review us! We are thrilled to hear that you had such a successful purchase experience working with the Northside Lexus team. Drive safely, and we hope to earn your business again down the road!

June 30, 2021

Dealership Rating
Employee Rating

Excellent service from Needham Shotwell during the sales process including looking at different models and selecting the best options for us. Also offered us a fsir price for our trade in. More

by DEBRA_TUOHY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hamilton Dawes, David - explantion of new rx-350 technology

Jul 01, 2021

Northside Lexus responded

Thank you for taking the time to review us, Debra! We appreciate your business and are happy to hear that you had such a seamless purchase experience working with the Northside Lexus team. Drive safely, and we hope to see you again down the road!

June 18, 2021

Dealership Rating
Employee Rating

Good service and treatment. We received very good help from several depts. Needham stayed with us several hours. Showed us the SUV models and drove us around to see all color options. More

by aremyl123
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brent Penn, Agustin Soto , Ava Pierce

Jun 20, 2021

Northside Lexus responded

Thank you for dropping by to share your feedback! We're thrilled to hear that Needham took such great care of you throughout your visit, and we appreciate you doing business here at Northside Lexus. Safe travels, and come back again soon!

June 12, 2021

Dealership Rating

Donnie was outstanding. He was very patient with me and he explained everything thoroughly. I had a surgical procedure done the day after I bought my RX and he had it delivered to my house. THANK YOU DONNI More

by JAQUELLAHUMPHRIES
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donnie Holcomb , Felipe Lozano

Jun 14, 2021

Northside Lexus responded

Jaquella - Thank you for the great review about Donnie! We are so happy to hear that he provided informative and accommodating service. Safe driving in your Lexus RX, and we hope to see you again at Northside Lexus!

June 12, 2021

Dealership Rating
Employee Rating

Casual friendly atmosphere. No hard sell and very attentive to the customers. Eric and Needham both were a pleasure to deal with and complete our purchase! More

by TIMWESBEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Williams , Hamilton Dawes, Eric Fuller

Jun 14, 2021

Northside Lexus responded

Thank you for reviewing us, Tim! We're glad to hear you had a positive buying experience and enjoyed working with our team. Safe travels and come back soon! - the Northside Lexus staff

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