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Needham Shotwell
Needham Shotwell | Page 26
Sales Consultant
Northside Lexus
24222 Interstate 45 North
Spring , TX 77386
341 Reviews
Dealership Experience
14 yrs, 1 mo
Languages Spoken
English
341 Reviews
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341 Reviews of Needham Shotwell
October 30, 2020
Needham Shotwell was great, We were waiting for my wife's old Lexus to be serviced. She was in love with it and didn't want to think about trading it in. Needham found out what she would look for in a new o old Lexus to be serviced. She was in love with it and didn't want to think about trading it in. Needham found out what she would look for in a new one. Even though wet and cold took time to go into the lot and show her 2 RXs he thought she would like. After driving the 2020 she was ready to buy. Done deal. Melissa O'Connell- I have to also say something about your tech support. I was at home setting up some things for my wife and ran into a problem. I called Tech support. All were busy and had to wait for a callback. A very short wait and Melissa returned my call. Melissa knew exactly what was wrong and how to fix it. She even stayed on the line while I went to the car in case I ran into a problem. I hope you are taking great care of her as she is one of those employees you do not want to lose. She left me with no doubt we (wife and me) had made a good decision and the right dealer. Melissa is awesome! More
by lwilkins0
Verified CustomerOther Employees Tagged: Melissa O'Connell , James Vu
October 24, 2020
We were greeted with warmth and welcome by Needham. However the manager felt the need to express we needed to package up the deal before we left for the day. After that deal did not materialize due to However the manager felt the need to express we needed to package up the deal before we left for the day. After that deal did not materialize due to the vehicle that I liked was difficult to finance due to the age of the car, I purchased an even more expensive vehicle and did not see the manager that felt the need to share how important the other sale was due to a customer traveling over an hour for the other car. I am a returning customer... More
by j4inc1992
Other Employees Tagged: Brent Penn
October 21, 2020
This is the 2nd vehicle I have bought from this dealership. They are low pressure, professional, and helpful in every way. They located the vehicle I wanted from another dealership and had it r dealership. They are low pressure, professional, and helpful in every way. They located the vehicle I wanted from another dealership and had it ready to go quickly. More
by GARYPAULSON
Other Employees Tagged: Marcus Atkins
October 17, 2020
Needham Shotwell is the best Certified Master Salesman! I’m on my 3rd Lexus, and he’s sold me every one. For Finance? Can’t go wrong with Brent Penn. Service? Agustin Soto has me covered. Fender bender I’m on my 3rd Lexus, and he’s sold me every one. For Finance? Can’t go wrong with Brent Penn. Service? Agustin Soto has me covered. Fender bender? Felipe Lozano. These four persons are fantastic! Look them up whenever you go there. The best!! More
by deniserwebb
Other Employees Tagged: Brent Penn, Agustin Soto , Felipe Lozano
October 13, 2020
Everyone was organized, professional, and friendly. They all took the time to make sure we were taken care of. Their was no pressure on us for time to ask questions. They all took the time to make sure we were taken care of. Their was no pressure on us for time to ask questions. More
by GARYPAULSON
Other Employees Tagged: Marcus Atkins, Jared States
October 02, 2020
Friendly, great service. Needham Shotwell is very professional, helpful, kind, and takes good care of us. We enjoy Northside Lexus. The new building is great/beautiful. professional, helpful, kind, and takes good care of us. We enjoy Northside Lexus. The new building is great/beautiful. More
by BARBARA.MCNUTT
October 01, 2020
Sales is average.. no follow up after the deal was done. No reply to email i sent. Technology (Victoria) was great. Very patience and clear. Wonderful and pleasant person to deal with. No reply to email i sent. Technology (Victoria) was great. Very patience and clear. Wonderful and pleasant person to deal with. More
by fennyvalka
Other Employees Tagged: Victoria DeHoyos , James Vu
September 26, 2020
I love my Lexus car! Always reliable and Needham Shotwell was the best! I have owned 2 RX 350’s and a Mercedes. I decided to come back to Lexus and get me another one! My experience was great! Shotwell was the best! I have owned 2 RX 350’s and a Mercedes. I decided to come back to Lexus and get me another one! My experience was great! More
by makiascott
September 25, 2020
My wife and I walked in to Northside Lexus and we had never been there before. We have never even owned a Lexus before this purchase. It was no doubt the best car buying experience we have ever had, and never been there before. We have never even owned a Lexus before this purchase. It was no doubt the best car buying experience we have ever had, and we have bought dozen or so vehicles before. Our salesman was awesome, polite, and most importantly, not pushy at all. It was simple! Highly recommended!! More
by Ronnie
Other Employees Tagged: Brent Penn , Ava Pierce
September 24, 2020
Mr. Needham Shotwell is the most outstanding salesperson I have ever dealt with, he is very knowledgeable and really cares for the customer. My husband and I returned our lease vehicle at another dealership I have ever dealt with, he is very knowledgeable and really cares for the customer. My husband and I returned our lease vehicle at another dealership so rather than using Uber or getting a ride from a family members, he sent a car for us and we left Northside Lexus with a new vehicle and a smile. Thank you Mr. Needham for a truly great experience on 9-10-2020 that we will never for get. More
by LILREREOF06
Other Employees Tagged: James Vu, you lady at front desk
