Needham Shotwell
Needham Shotwell at Northside Lexus

Needham Shotwell | Page 27

Sales Consultant

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

Contact Me
5.0
348 Reviews

Dealership Experience

14 yrs, 5 mos

Languages Spoken

English English

5.0

348 Reviews

Write a Review

348 Reviews of Needham Shotwell

October 17, 2020

Dealership Rating
Employee Rating

Needham Shotwell is the best Certified Master Salesman! I’m on my 3rd Lexus, and he’s sold me every one. For Finance? Can’t go wrong with Brent Penn. Service? Agustin Soto has me covered. Fender bender More

by deniserwebb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brent Penn, Agustin Soto , Felipe Lozano

Oct 19, 2020

Northside Lexus responded

Thank you so much for taking the time to leave us a review! We are so glad Needham, Brent, Agustin, and Felipe have taken such good care of you here at Northside Lexus, and we will certainly let them know that you appreciate their help. We are grateful for your returning business, and we look forward to your next visit!

October 13, 2020

Dealership Rating
Employee Rating

Everyone was organized, professional, and friendly. They all took the time to make sure we were taken care of. Their was no pressure on us for time to ask questions. More

by GARYPAULSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Atkins, Jared States

Oct 13, 2020

Northside Lexus responded

Hi Gary - Thank you for taking the time to review us! It is fantastic to hear that the team delivered such a thorough and professional experience. We appreciate your business and hope to work with you again at Northside Lexus!

October 02, 2020

Dealership Rating
Employee Rating

Friendly, great service. Needham Shotwell is very professional, helpful, kind, and takes good care of us. We enjoy Northside Lexus. The new building is great/beautiful. More

by BARBARA.MCNUTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2020

Northside Lexus responded

Barbara, thank you for the review! We are so glad Needham provided the professional and helpful service we pride ourselves on at Northside Lexus, and we look forward to your next visit!

October 01, 2020

Dealership Rating
Employee Rating

Sales is average.. no follow up after the deal was done. No reply to email i sent. Technology (Victoria) was great. Very patience and clear. Wonderful and pleasant person to deal with. More

by fennyvalka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victoria DeHoyos , James Vu

Oct 02, 2020

Northside Lexus responded

We strive to deliver above-average service so I'm disappointed to see this feedback. I apologize that our team didn't get back to you and I would like to step in to see what I can do to help. I won't be able to find your contact information from this review, so would you please reach out to me directly? I hope to hear from you soon. Thank you, Tim Karmout - General Sales Manager - 281-569-3308

September 26, 2020

Dealership Rating
Employee Rating

I love my Lexus car! Always reliable and Needham Shotwell was the best! I have owned 2 RX 350’s and a Mercedes. I decided to come back to Lexus and get me another one! My experience was great! More

by makiascott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2020

Northside Lexus responded

Thank you so much for being part of the Lexus family! It's great to hear that you had a positive experience working with Needham to get into your new vehicle. We hope that you are enjoying it.

September 25, 2020

Dealership Rating
Employee Rating

My wife and I walked in to Northside Lexus and we had never been there before. We have never even owned a Lexus before this purchase. It was no doubt the best car buying experience we have ever had, and More

by Ronnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brent Penn , Ava Pierce

Sep 25, 2020

Northside Lexus responded

Hi Ronnie - Congratulations on your new vehicle! It is wonderful to hear that you had such an outstanding purchase experience at Northside Lexus. We appreciate you taking the time to review us and are wishing you safe travels in your new car! - The Northside Lexus team

Sep 25, 2020

Ronnie responded

Absolutely

September 24, 2020

Dealership Rating
Employee Rating

Mr. Needham Shotwell is the most outstanding salesperson I have ever dealt with, he is very knowledgeable and really cares for the customer. My husband and I returned our lease vehicle at another dealership More

by LILREREOF06
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Vu, you lady at front desk

Sep 24, 2020

Northside Lexus responded

Thank you for the 5-star review! We are so glad Needham provided the outstanding service we strive for here at Northside Lexus, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your new vehicle!

September 18, 2020

Dealership Rating
Employee Rating

Many thanks to Needham Shotwell for his help in pricing and completing our lease to purchase agreement. He is a credit to your organization! Well done! More

by RTFHOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 18, 2020

Northside Lexus responded

Thank you for leaving Northside Lexus a review! We are thrilled to hear that Needham walked you through the process as customer satisfaction is our goal. Safe travels!

September 13, 2020

Dealership Rating
Employee Rating

Working with Needham Shotwell was a pleasure. I felt comfortable and never pressured to make a purchase. Thank you Mr. Shotwell for the professional attention. More

by Connye Clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brent Penn

Sep 14, 2020

Northside Lexus responded

It's wonderful to hear that you had a pressure-free car-buying experience working with Needham. Thank you so much for coming to Northside Lexus! We hope that you absolutely love your new vehicle.

September 05, 2020

Dealership Rating
Employee Rating

Needham provides world class service and made the experience so easy! This is our second experience with Northside Lexus and would highly recommend this dealership. More

by bbb7726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caleb Vario

Sep 08, 2020

Northside Lexus responded

Thank you for the 5-star review! We are grateful for your returning business here at Northside Lexus, and we hope to see you again sometime!

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