Needham Shotwell | Page 3

Mr.Shotwell was amazing. He was extremely helpful and very thorough. He is the best!!!! very thorough. He is the best!!!! More

by NICHOLASNEDD Verified Customer Verified Customer

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Very nice gentlemen make sure everything is taken care in a short time. I love doing business with him. a short time. I love doing business with him. More

by mrsimjones Verified Customer Verified Customer

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There is no better dealership than Northside Lexus. It’s like coming home. From the moment you enter, to the moment you leave everyone is invested in your experience. Whether I am leasing, purchasing, It’s like coming home. From the moment you enter, to the moment you leave everyone is invested in your experience. Whether I am leasing, purchasing, or there for maintenance I am made to feel at home and I am never in a hurry to leave. Needham is fantastic!!! There are not enough words. Throughout the last 10 years, through life events, college grads, and ever changing needs-Needham always has the answer. He knows me. Even when it’s been 3 years since my last lease-it’s like time stands still. He is like a part of our family. I refer all my friends there, as do my grown sons because we trust he will take care of them just like he takes care of us. I took home my 7th Lexus yesterday and the experience from door to door is never less than the absolute best. From meeting the General Manager to the exceptional finance experience I am a forever customer of Needham Shotwell and Northside Lexus. More

by Shelley Verified Customer Verified Customer

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From Start to finish, Needham and his team had us completely in hand. All in the best of ways. We visited and test drove, then came back and put down our deposit. Needham kept us informed of our car completely in hand. All in the best of ways. We visited and test drove, then came back and put down our deposit. Needham kept us informed of our car's delivery status in such a timely way. Mason helped us with our payment for the vehicle and was very kind and knowledgeable. Then Char came and gave us a very knowledgeable and enthusiastic tutorial about our Lexus. She was so professional and adorable all at the same time. Thank you Needham for helping us get into a new car, and thank you Northside Lexus team for all the effort and help you sent our way to finish the deal. More

by MCCARVERS5 Verified Customer Verified Customer

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Everyone from the reception desk to Needhm Shotwell, to the finance person was extremely polite and customer focused. the finance person was extremely polite and customer focused. More

by maurersandy Verified Customer Verified Customer

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Needham was a wonderful person to work with during our Lexus acquisition. He shared so much information, guidance and direction. We are so happy with our new SUV. Lexus acquisition. He shared so much information, guidance and direction. We are so happy with our new SUV. More

by AMHOP Verified Customer Verified Customer

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The overall experience was very nice and the people I dealt with were very helpful. dealt with were very helpful. More

by karen.leone Verified Customer Verified Customer

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Mr. Shotwell was very helpful and knowledgeable about the product. We truly enjoy the dealership.. product. We truly enjoy the dealership.. More

by needhamshotwell Verified Customer Verified Customer

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Working with Needham Shotwell at Northside Lexus was a wonderful, stress-free experience for me. Not only is he knowledgeable and thorough, but he is also super personable and professional! He was very co wonderful, stress-free experience for me. Not only is he knowledgeable and thorough, but he is also super personable and professional! He was very communicative every step of the way and very attentive. Thank you so much for making this purchase a stress-free one! I won't stop telling others how wonderful you are, Mr. Shotwell! More

by habhola Verified Customer Verified Customer

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Working with Needham at Northside Lexus was such a great experience! He really listened, anticipated what I needed, and made the whole process feel effortless. What I appreciated most is that he respected m experience! He really listened, anticipated what I needed, and made the whole process feel effortless. What I appreciated most is that he respected my time. It was a smooth, seamless purchase that didn’t take up my whole day. I left feeling taken care of and completely confident in my decision. Thank you to Needham, and Mason in Finance. More

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