Needham Shotwell | Page 31

Needham is amazing Northside has truly done a great job with their new dealership to offer fantastic amenities while keeping their excellent level of customer service. T Northside has truly done a great job with their new dealership to offer fantastic amenities while keeping their excellent level of customer service. This is especially true with Needham Shotwell who we worked with. Needham took the time to explore various options as well as show us around the new dealership while making sure we got exactly what fit us best and staying within our budget. I came very close to going to a brand other than Lexus for this vehicle, but Needham showed us exactly why we needed to stay. More

by DYLAN.LEE Verified Customer Verified Customer

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Great Experience! Excellent Customer service! 10/10- My sales consultant Mr. Needham was professional & informative and friendly from the moment we walked in and walk out with a 2019 Lexus! 10/10- My sales consultant Mr. Needham was professional & informative and friendly from the moment we walked in and walk out with a 2019 Lexus! More

by Maria Verified Customer Verified Customer

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New car buying made easy Needham couldn't have made the process of buying a new car easier! No hard sales tactics were employed, each of my concerns were addressed and questi Needham couldn't have made the process of buying a new car easier! No hard sales tactics were employed, each of my concerns were addressed and questions answered. More

by SOPHIA.ANSARI Verified Customer Verified Customer

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Great Service! Needham was great to work with, very patient and extremely informed on the features of each car I was interested in. Very happy with his service, woul Needham was great to work with, very patient and extremely informed on the features of each car I was interested in. Very happy with his service, would recommend working with Needham. More

by audrey Verified Customer Verified Customer

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Car lease experience The experience in buying this car was great from the sales person, financial and tech person. They all made leasing this car wonderful. The facility i The experience in buying this car was great from the sales person, financial and tech person. They all made leasing this car wonderful. The facility itself is second to none. More

by BJBOURG Verified Customer Verified Customer

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I just bought my third Lexus! I had been looking previously for a new car while my current Lexus was being serviced. I met Mr. Shotwell and told him I was just "playing" and he wa I had been looking previously for a new car while my current Lexus was being serviced. I met Mr. Shotwell and told him I was just "playing" and he was so nice but not pushy. He showed me a couple of cars and I explained that we had been dealing with both my husband and myself dealing with cancer and we had not decided if we were going to trade this year. He was so nice, gave me his card and said I could call him. When we made the decision to trade, I called him and set up a meeting. He was awesome to work with. He was so personable-we even fund so many connections! This will be our third Lexus. More

by NANCY.PINKERTON Verified Customer Verified Customer

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Great experience end to end! Always a great experience - quick response on sales, fast and easy service, and quality vehicle. Can't wait for them to get into their new location! Always a great experience - quick response on sales, fast and easy service, and quality vehicle. Can't wait for them to get into their new location! More

by RandyS Verified Customer Verified Customer

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Northside Lexus customer for twelve years. Without fail, everyone I have encountered, and or worked with, has been very professional in both their knowledge and manner in which they have intera Without fail, everyone I have encountered, and or worked with, has been very professional in both their knowledge and manner in which they have interacted with me. This comment applies to all aspects of the purchasing process of a new vehicle. Especially helpful was the assistance of the Technology support for my latest purchase. Given this opportunity to comment, I also want to include the service department employees who have maintained my vehicles. Augustin Soto is the service consultant I have interacted with the most, but all of the service employees have been professional and helpful. More

by jerry_hendon Verified Customer Verified Customer

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Northside Lexus! Excellent, professional service beginning at the Reception area to the delivery of my vehicle. This is my second purchase at Northside Lexus and I app Excellent, professional service beginning at the Reception area to the delivery of my vehicle. This is my second purchase at Northside Lexus and I appreciate the experience! More

by tstaten1 Verified Customer Verified Customer

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Great Service ! Dear Lexus, I really appreciate my visit to Northside Lexus, for my initial visit was to only browse at vehicles. Little did I know the service t Dear Lexus, I really appreciate my visit to Northside Lexus, for my initial visit was to only browse at vehicles. Little did I know the service that I was going to receive would be life-changing. I was welcomed by handshake, pleasant conversation and comforting reassurance that I would be able to get the car od my liking. This process was quick, and without a delay for approval. I appreciate Mr. Needham’s agility to make my Lexus experience a priority. Mr. Needham exemplifies great quality, and character. I appreciate all of his endeavors in making this process memorable and exceptional. I would be remiss if I’d didn’t mention Mr. Marcus Atkins in finance. As I mentioned I was not necessarily prepared to buy a car at that moment. However, Mr. Marcus’s ability to assist me made my Lexus experience a reality. I appreciate his diligence in working with me financially. So grateful I am. Lexus, I love my new RC-F sport 350, black exterior, with red interior ! Thank you Norman More

by NORMAN.SANDERS66 Verified Customer Verified Customer

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