Neil Chapman
Neil Chapman at Champion Chevrolet

Neil Chapman

Service Advisor

Champion Chevrolet

3606 Bristol Hwy
Johnson City, TN 37601

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4.8
91 Reviews
4.8

91 Reviews

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91 Reviews of Neil Chapman

February 01, 2026

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Employee Rating

The service department was very busy but they were very efficient and courteous, they knew how to do the job I was there for and this made it take less time than I thought. Very good More

by haunmichael11
Service Price Transparency
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Recommend Dealer
Yes

January 28, 2026

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Always kind, courteous, professional, and willing to give great advise. Excellent dealership and very timely. More

by JDGX64
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Recommend Dealer
Yes

January 24, 2026

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You are the most unorganized outfit I have every seen had a appointment for a month and still didn’t do what you was supposed to do and the witch that runs the cash register she need to be fired for being so More

by TERRY.GOODYEAR
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Recommend Dealer
No

January 18, 2026

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Staff was friendly but was not able to accomplish what I needed done which was a key and fob replacement. After several attempts the fob finally worked but not in combination with the key provided. More

by EGZTN
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Recommend Dealer
No

Other Employees Tagged: Shannon Monroe

January 17, 2026

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The time spent for the service was entirely too long for an oil change and tire rotation. I spent 2 1/2 hours there. More

by is_martin
Service Price Transparency
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Recommend Dealer
No

January 08, 2026

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Very professional staff very courteous experienced and just down to earth good old southern people it is always a pleasure to bring my car in More

by mcgstevepa79
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Monroe, Jason Sutherland, Phil Leaonard , When my car was finished, and I checked out, the person who checked me out was very informative. Help me use my points to lessen my bill. She is very experienced and a pleasure to deal deal with with.

January 01, 2026

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Champion Chevrolet is not only a Cadillac dealership delivering excellent service and parts. The staff are kind and knowledgeable. One important aspect for me is I am not treated like an “ignorant woma More

by angelawhicks
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Monroe, Phil Leaonard

December 26, 2025

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Was my first time at this dealer and they are an awesome place will be back for my next purchase and my continued service and I live a hour and a half away!! More

by zakauten
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cletis Greene, Shannon Monroe

December 26, 2025

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Employee Rating

Normally excellent service. Last visit took over 2 hours for oil change. I will certainly continue to use hampion for my service. More

by RMHUMP
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Service Communication
Recommend Dealer
Yes

December 19, 2025

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Employee Rating

The entire staff from sales to service are polite and courteous. They make you feel welcome. More

by SLOONEY2353
Sales Price Transparency
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Recommend Dealer
Yes
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