Neil Chapman
Neil Chapman at Champion Chevrolet

Neil Chapman

Service Advisor

Champion Chevrolet

3606 Bristol Hwy
Johnson City, TN 37601

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4.8
55 Reviews
4.8

55 Reviews

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55 Reviews of Neil Chapman

August 22, 2025

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Employee Rating

Fast and easy, affordable too! No appointment was necessary all you do is show up. More

by edtechmmm
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Recommend Dealer
Yes

August 16, 2025

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Staff is excellent &my car was so clean when I got service done! I appreciate the professionalism. More

by SIDY4
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Recommend Dealer
Yes

Other Employees Tagged: Jim Freeman

August 11, 2025

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Very unhappy my truck pulled to the right they said I needed breaks rotors and calipers on all four sides costing 2600 dollars that’s ridicules very unhappy More

by jelayne54
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Recommend Dealer
No

August 10, 2025

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Slow for getting an appointment Good on repairs Service advisor showed very little concern about me not having a vehicle for almost 2 weeks. Service advisor gave no updates on vehicle. More

by MARTINO_JONATHAN
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Recommend Dealer
No

August 10, 2025

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Didn’t have an appointment and they for me in for service. Always helpful and courteous. More

by Jesse
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Recommend Dealer
Yes

August 02, 2025

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I was pleased with the service of my vehicle. The service department is professional and friendly. More

by CARCART
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Monroe

July 31, 2025

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Always great service from Champion Cadillac! The staff are very knowledgeable and friendly. Will continue to use the service department at this location. More

by mountainboy1
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Recommend Dealer
Yes

July 23, 2025

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Love the service! Could not do it better myself! Always the best! Will always bringmyCadillac here! More

by picaaso
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Recommend Dealer
Yes

July 17, 2025

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Friendly staff. LONG wait time. Good waiting areas. Prefer appointments vs first come first serve. Wait time still long despite arriving within 1-2 hours opening. More

by Quarter25
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Recommend Dealer
Yes

July 17, 2025

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Always great! ! Would not go anywhere else. Very polite and courteous they get you in and out fast More

by kwvicchio
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Recommend Dealer
Yes
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