Neil Chapman
Neil Chapman at Champion Chevrolet

Neil Chapman | Page 3

Service Advisor

Champion Chevrolet

3606 Bristol Hwy
Johnson City, TN 37601

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4.8
115 Reviews
4.8

115 Reviews

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115 Reviews of Neil Chapman

February 22, 2026

Dealership Rating
Employee Rating

All employees were friendly and professional. Problem solved and fixed same day. Will be back for service. More

by TWHITE052
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

February 21, 2026

Dealership Rating
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Service was good but did not return wheel lock case. Someone needs to contact me and return, please. More

by wchilders02
Service Price Transparency
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Recommend Dealer
Yes

February 16, 2026

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Excellent work as usual! Very pleased with the service I have received thru the years. More

by david_stallard
Service Price Transparency
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Recommend Dealer
Yes

February 15, 2026

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Employee Rating

Prices are to high as all car dealers but the service is great an the employees are very nice and polite More

by jamesmanis58
Service Price Transparency
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Recommend Dealer
Yes

February 01, 2026

Dealership Rating
Employee Rating

The service department was very busy but they were very efficient and courteous, they knew how to do the job I was there for and this made it take less time than I thought. Very good More

by haunmichael11
Service Price Transparency
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Recommend Dealer
Yes

January 28, 2026

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Always kind, courteous, professional, and willing to give great advise. Excellent dealership and very timely. More

by JDGX64
Service Price Transparency
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Recommend Dealer
Yes

January 24, 2026

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You are the most unorganized outfit I have every seen had a appointment for a month and still didn’t do what you was supposed to do and the witch that runs the cash register she need to be fired for being so More

by TERRY.GOODYEAR
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Recommend Dealer
No

January 18, 2026

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Staff was friendly but was not able to accomplish what I needed done which was a key and fob replacement. After several attempts the fob finally worked but not in combination with the key provided. More

by EGZTN
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Shannon Monroe

January 17, 2026

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Employee Rating

The time spent for the service was entirely too long for an oil change and tire rotation. I spent 2 1/2 hours there. More

by is_martin
Service Price Transparency
Workmanship
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Recommend Dealer
No

January 08, 2026

Dealership Rating
Employee Rating

Very professional staff very courteous experienced and just down to earth good old southern people it is always a pleasure to bring my car in More

by mcgstevepa79
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Monroe, Jason Sutherland, Phil Leaonard , When my car was finished, and I checked out, the person who checked me out was very informative. Help me use my points to lessen my bill. She is very experienced and a pleasure to deal deal with with.

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