I had an unbelievable experience at every stage of my
Subaru purchase. Everyone was kind and patient. It's my 3rd Subaru and the second from Rye. I'll never go anywhere else again.
Subaru purchase. Everyone was kind and patient. It's my 3rd Subaru and the second from Rye. I'll never go anywhere else again.
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by TAUK33
Verified Customer
Verified Customer
Oct 22, 2021 -
Rye Subaru responded
Thank you for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!
Oct 22, 2021 -
Rye Subaru responded
Hi, we're happy you found our staff to be so supportive during your experience here at Rye Subaru. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Who would think getting a new car could be so easy? At
Rye Subaru, it is. I lease my cars and every three years, my salesperson does all the work for me. I only need to choose the color, options, etc. Wha
Rye Subaru, it is. I lease my cars and every three years, my salesperson does all the work for me. I only need to choose the color, options, etc. Whatever I want in a car, Neil gets for me. And he also takes care of all the paperwork, including arranging with my insurance company to drop coverage for the old car and cover the new one. I wouldn't think about going anywhere else.
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by DWHITE24
Verified Customer
Verified Customer
Oct 07, 2021 -
Rye Subaru responded
Here at Rye Subaru, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Rye Subaru knows very little about the mechanics of cars.
I am disappointed in their performance and in the vehicle itself which does not actually have the safety features that Subaru promotes. Don't get one
I am disappointed in their performance and in the vehicle itself which does not actually have the safety features that Subaru promotes. Don't get one of the Outbacks and don't buy here.
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by M J
Verified Customer
Verified Customer
Oct 18, 2021 -
Rye Subaru responded
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.
Please contact me directly; Eric Pagan, General Manager. (914) 967 6300 or by email epagan@ryefordsubaru.com.
Oct 18, 2021 -
M J responded
Yes, and we traded a few email messages about the issue more than 2 weeks ago, providing yet another example of where Rye Subaru has dropped the ball. I am very disappointed.
I still can not get an answer that makes sense on why the
perfectly tuned radio in my vehicle is now in and out and static ridden. Had the vehicle there twice to no avail. am I really supposed to accept tha
perfectly tuned radio in my vehicle is now in and out and static ridden. Had the vehicle there twice to no avail. am I really supposed to accept that i have one more year on the lease and I can't have a radio that is performing ?
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by EGDANCE1
Verified Customer
Verified Customer
Oct 14, 2021 -
Rye Subaru responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can.
If it's possible to talk about your experience one-on-one, please contact me directly; Eric Pagan, General Manager. (914) 967 6300 or by email epagan@ryefordsubaru.com.
The sales and financial department was very good they
knew the product and where very helpful I give them a A +
knew the product and where very helpful I give them a A +
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by MARYELLENCUNNINGHAM
Verified Customer
Verified Customer
Sep 22, 2021 -
Rye Subaru responded
Thank you so much, Mary Ellen, for choosing Rye Subaru! Congrats on your new purchase, and let us know if we can be of any more assistance!
Friendly professional staff from sales to service.
Always keeping you informed of your vehicle status.
Always keeping you informed of your vehicle status.
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by BARRYWYMAN
Verified Customer
Verified Customer
Sep 17, 2021 -
Rye Subaru responded
Thank you for your business, Barry! We appreciate you taking the time to leave us this great five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
6th vehicle from Rye Subaru. We have only had good
experiences with sales and service.
experiences with sales and service.
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by LF
Verified Customer
Verified Customer
Sep 14, 2021 -
Rye Subaru responded
Thank you for taking the time to share your feedback with us and for being a loyal customer . We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Always get the job done right the first time. Serviced
many vehicle’s with them and never and issue. Always keep you informed of your vehicles status.
many vehicle’s with them and never and issue. Always keep you informed of your vehicles status.
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by BARRYWYMAN
Verified Customer
Verified Customer
Aug 24, 2021 -
Rye Subaru responded
Thanks for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!
Very friendly and extremely helpfulThey made sure that I
Very friendly and extremely helpful
They made sure that I was in a loaner car and they kept me updated on when my car was ready
Very friendly and extremely helpful
They made sure that I was in a loaner car and they kept me updated on when my car was ready
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by LIA330
Verified Customer
Verified Customer
Aug 25, 2021 -
Rye Subaru responded
We appreciate your business and our team looks forward to serving you again soon!
Aug 28, 2021 -
Rye Subaru responded
Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
neil downing was great before, during and after the
sale,...so was the business manager and the service staff, the job was done thoroughly thank god
sale,...so was the business manager and the service staff, the job was done thoroughly thank god
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by maolchoin himself
Verified Customer
Verified Customer
Aug 19, 2021 -
Rye Subaru responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.