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Neil Downing

Overview Reviews (177) Inventory (213)

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Neil Downing

Neil Downing | Page 9

Sales Consultant

Rye Subaru

1175 Boston Post Road
Rye, NY 10580

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5.0

177 Reviews

Overview Reviews (177) Inventory (213)

Dealership Experience

37 yrs, 9 mos

Industry Experience

37 yrs, 9 mos

Languages Spoken

English

5.0

177 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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177 Reviews of Neil Downing

March 06, 2023

Dealership Rating

Employee Rating

This is my third Crosstrek from Rye Subaru. It has always been a pleasure working with Neil Downing to secure my next vehicle. It has always been a pleasure working with Neil Downing to secure my next vehicle. More

by ANW217

Verified Customer

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Louis Rivera, David Nausch

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Mar 07, 2023 -

Rye Subaru responded

It's great to hear that Neil and our team was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rye Subaru!

March 01, 2023

Dealership Rating

Employee Rating

My lease renewal was easy and pleasant. I liked Neil Downing a lot. He explained everything well. He was unhurried. I liked everyone there. They were upbeat. I liked Neil Downing a lot. He explained everything well. He was unhurried. I liked everyone there. They were upbeat. More

by LUCYBROWN2

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Craig Noe

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Mar 02, 2023 -

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with Neil and our team. We're glad to hear we delivered such a great experience!

February 24, 2023

Dealership Rating

Employee Rating

Neil, as always, answered all of my questions & gave some great advice, regarding my end of lease options. great advice, regarding my end of lease options. More

by JIMH_5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 26, 2023 -

Rye Subaru responded

Thank you for choosing Rye Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, Jim, and we hope to see you again!

Feb 27, 2023 -

Rye Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

February 11, 2023

Dealership Rating

Employee Rating

neil was very helpful to me this is the 2 nd time i have bought a car with neil bought a car with neil More

by BARBNBOOTS

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

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Feb 12, 2023 -

Rye Subaru responded

It's great to hear that Neil was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rye Subaru!

Feb 14, 2023 -

Rye Subaru responded

Hello, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Barbnboots. Thank you and we hope to see you again!

February 09, 2023

Dealership Rating

Employee Rating

Great sales experience from salesman Neil to entire back office. Great service, great follow-up. Would deal with them again anytime. office. Great service, great follow-up. Would deal with them again anytime. More

by JAC90

Verified Customer

Recommend Dealer

Yes

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Feb 10, 2023 -

Rye Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 26, 2023

Dealership Rating

Employee Rating

This is my 4th Subaru from Rye Subaru. They are always helpful, knowledgeable, and friendly. They are always helpful, knowledgeable, and friendly. More

by HEATHERIRONSIDE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Garry Davis

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Jan 27, 2023 -

Rye Subaru responded

Heather, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

January 15, 2023

Dealership Rating

Employee Rating

Neil downing made the whole experience completely seamless and no hidden fees or unknown details seamless and no hidden fees or unknown details More

by KSKO264214

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Garry Davis

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Jan 15, 2023 -

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Neil and our team, and we look forward to working with you again.

January 06, 2023

Dealership Rating

Employee Rating

This dealership is terrific. Friendly and knowledgeable salespeople. I feel like I'm in good hands when I'm there. I have both bought and leased cars here. My favorite salesperso Friendly and knowledgeable salespeople. I feel like I'm in good hands when I'm there. I have both bought and leased cars here. My favorite salesperson Neil takes his time with customers and makes sure that all questions are answered. And I love my new Subaru! More

by CZAKES

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Garry Davis

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Jan 08, 2023 -

Rye Subaru responded

Thank you for choosing Rye Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Congratulations on your new Subaru!

Jan 09, 2023 -

Rye Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 23, 2022

Dealership Rating

Employee Rating

Very helpful people at the desk. My Repair was timely and communication about issues was excellent My Repair was timely and communication about issues was excellent More

by BLORIE28

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 25, 2022 -

Rye Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 03, 2022

Dealership Rating

Employee Rating

Neil and Craig are simply amazing. Easy transition to my new vehicle. Never go anyplace else Easy transition to my new vehicle. Never go anyplace else More

by POOHWILSON

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 05, 2022 -

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

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