Neil Mendes
Neil Mendes at Ferman Chevrolet Tarpon Springs

Neil Mendes

Service Advisor

Ferman Chevrolet Tarpon Springs

43520 US Hwy 19 N
Tarpon Springs, FL 34689

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4.4
214 Reviews
4.4

214 Reviews

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214 Reviews of Neil Mendes

September 04, 2025

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Employee Rating

Set appointment quickly, received updates through process. The tracking link though never let me know it was finished More

by tesposito2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 04, 2025

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Employee Rating

Great bunch who take care of my needs and always fair. Why I continue to take my vehicle to you guys. More

by n.romeu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 28, 2025

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Employee Rating

No communication, never answered voice mail and texts. Broke the good side of what was to be fixed while inspecting the car to figure out how to fix the bad part. Kept the car 2 1/2 days to tell me that i More

by etato65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: No courtesy to offer options, just that extended warranty wouldn't cover the part. Knowing that the driver's side was not broken when the car was brought in, didn't disclose it nor offer to pay for it. Just awful.

Aug 29, 2025

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative service experience you had with us. Please contact Jason Borth at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

August 25, 2025

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Employee Rating

Incompetent thieves! Tried to get me to replace 2 things that were fine ($2000) said I was leaking oil badly, i wasn't at all. I was leaking trany fluids. They missed tha More

by kevintillotson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Lang, Steve Kikta, Dave Deilkes , Michael Shannon

Aug 26, 2025

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact us at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

August 23, 2025

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Employee Rating

The service that I received at Ferman Chevy has always been excellent. I find the staff attentive and courteous. More

by DenCov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Lang, Steve Kikta

Aug 25, 2025

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 22, 2025

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Employee Rating

The support and the services provided by You guys are the best. The environment of customer welcoming is amazing. The time of waiting for your vehicle service is fast and well done by professionals technicia More

by Jesus Carrion Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: All your maintenance teams

Aug 25, 2025

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 20, 2025

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Employee Rating

Excellent Service Department always comes through for us. This time it was problems with our Sirrus Radio connection. Thanks You Ferman Chevrolet once again. More

by Rob Mattson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Lang , Michael Shannon

Aug 21, 2025

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 20, 2025

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Employee Rating

Neil is a very competent and knowledgeable advisor! There are some procedural things that need to be addressed, but overall a good service department. More

by Rc51orca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Lang

Aug 21, 2025

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 19, 2025

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Employee Rating

Ferman Chevrolet is a great dealership from service to our salesman Joe A+ rating You will not be disappointed More

by Jerry Fleming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Kikta

Aug 20, 2025

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 16, 2025

Dealership Rating
Employee Rating

So far it has been a good experience. No problems getting oil changes. My car is currently in for service, and it has been in there for going on two weeks now with no communication as to More

by TylerWilson4442
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Shannon

Aug 18, 2025

Ferman Chevrolet Tarpon Springs responded

Thank you for your review. Please contact us to let us know how we can better serve in the future!

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