Nelly Justiniano
Nelly Justiniano at Liberty Honda

Nelly Justiniano | Page 11

Service Advisor

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.8
117 Reviews
4.8

117 Reviews

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117 Reviews of Nelly Justiniano

November 05, 2025

Dealership Rating
Employee Rating

Staff are personable. . they have a shuttle.. the video explanation of what the mechanics do is reassuring More

by Happy man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2025

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

November 05, 2025

Dealership Rating
Employee Rating

Good communication, excellent service. Easy to schedule appointments to get service. Friendly people, good location. More

by AaaaCARLOSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2025

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

November 04, 2025

Dealership Rating
Employee Rating

This dealership is a good place to go for a quick and good service every time More

by Jordan H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz, Svetlana Reish

Nov 04, 2025

Liberty Honda responded

Thank you, Jordan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

October 30, 2025

Dealership Rating
Employee Rating

From reception through the technicians, the service was fast, friendly, and clearly explained to me! Thank you! More

by mharris817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2025

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

October 29, 2025

Dealership Rating
Employee Rating

Very understanding and well-organized. Very friendly and understanding. Work on the vehicle was very good. And they explained everything to what they did to the vehicle More

by edarkstar007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2025

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 27, 2025

Dealership Rating
Employee Rating

Nelly was fantastic and the service was extremely efficient and well run. Great experience and a really good staff. More

by SEAN.P.MCCARTHY1646
Recommend Dealer
Yes

Other Employees Tagged: Nelly Justiniano

Oct 27, 2025

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

October 26, 2025

Dealership Rating
Employee Rating

This dealership is a well oiled establishment, in which it is well managed by considerate, and qualified staff, that makes it a treat to patronage... More

by Nahsir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio

Oct 26, 2025

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

October 26, 2025

Dealership Rating
Employee Rating

Really good They were really good. Very informative and did the job Really really good More

by ADAMSESAN112
Recommend Dealer
Yes

Other Employees Tagged: Nelly Justiniano

Oct 26, 2025

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 26, 2025

Dealership Rating
Employee Rating

I didn't receive any preliminary information about the services and their costs before they were made. The total amount $700+ was way above of what I expected. I brought my car for an oil / filter change More

by vcldsoln
Recommend Dealer
No

Other Employees Tagged: Nelly Justiniano

Oct 29, 2025

Liberty Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 25, 2025

Dealership Rating
Employee Rating

Very quick and efficient all my questions and concerns were answered. I did not feel pressure to do anything I did not feel was best. More

by vanessacolon18
Recommend Dealer
Yes

Other Employees Tagged: Nelly Justiniano

Oct 26, 2025

Liberty Honda responded

Thank you, Vanessa, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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