Nelly Justiniano
Nelly Justiniano at Liberty Honda

Nelly Justiniano | Page 3

Service Advisor

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.8
117 Reviews
4.8

117 Reviews

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117 Reviews of Nelly Justiniano

June 24, 2026

Dealership Rating
Employee Rating

Nelly is well understanding and goes beyond her job Well respected and knowledgeable her customer service is brilliant More

by YESSIE1811
Recommend Dealer
Yes

Other Employees Tagged: Nelly Justiniano

Jun 24, 2026

Liberty Honda responded

Thank you for highlighting Nelly’s understanding and expertise during your Honda Pilot service. We appreciate your kind words and look forward to assisting you again.

June 24, 2026

Dealership Rating
Employee Rating

I had a somewhat good experience at the service dealership. Nelly was courteous and explained the work that needed to be done on my vehicle and kept me informed throughout the process. Overall, the More

by JOYAWILLIS24
Recommend Dealer
Yes

Other Employees Tagged: Nelly Justiniano

Jun 24, 2026

Liberty Honda responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

June 23, 2026

Dealership Rating
Employee Rating

Service was easy to schedule, completed in total and I was kept up to date throughout the service. More

by hkwiegard
Recommend Dealer
Yes

Other Employees Tagged: Nelly Justiniano

Jun 23, 2026

Liberty Honda responded

Thank you for the 5-star rating. We’re glad arranging your Honda CR-V Hybrid service was effortless and that you received timely updates. Nelly and our service team look forward to your next visit.

June 21, 2026

Dealership Rating
Employee Rating

Nelly was very pleasant and ensured that I was kept updated with the status of my car. Great, punctual service and comfortable waiting area. I was given additional information about what other services More

by azalea.ww
Recommend Dealer
Yes

Other Employees Tagged: Nelly Justiniano

Jun 22, 2026

Liberty Honda responded

Thank you! Nelly and our team appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Liberty Honda.

June 21, 2026

Dealership Rating
Employee Rating

Making a apt. Was good. The staff took care of my problem in a timely fashion More

by ZANAWICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2026

Liberty Honda responded

We’re glad scheduling your appointment was smooth and our team addressed your Honda HR-V issue promptly. Thank you for sharing your experience and the 5-star rating. We look forward to assisting you again.

June 20, 2026

Dealership Rating
Employee Rating

Very helpful and kind. The staff explained the car issues very clearly and kept me updated throughout the repair. I really appreciate their honesty and communication More

by Hyunjoo7216
Recommend Dealer
Yes

Other Employees Tagged: Nelly Justiniano

Jun 21, 2026

Liberty Honda responded

Thank you for noting how our staff explained everything and kept you informed during your repair. Nelly will be happy to hear her dedication to honest communication made a difference. We look forward to serving your Honda again.

June 19, 2026

Dealership Rating
Employee Rating

Very helpful, nice attitude, satisfied with service, explained everything that they did and that needed to be done More

by Smanion11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2026

Liberty Honda responded

It’s great to know our team was helpful and had a pleasant attitude while taking you through all the work needed on your Honda Passport. We’re pleased you’re satisfied with the service. Feel free to reach out if you have any questions down the road.

June 18, 2026

Dealership Rating
Employee Rating

Always a great experience and she's very pleasant every encounter we have. I look forward to working with her again in the near future. More

by Dfields088
Recommend Dealer
Yes

Other Employees Tagged: Nelly Justiniano

Jun 18, 2026

Liberty Honda responded

It’s great to know that Nelly has made every HR-V service visit pleasant for you. We look forward to helping you again in the near future.

June 17, 2026

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Employee Rating

They always are prompt, helpful, and thorough! I never have to wait long and they do a great job taking care of my needs! More

by NICKU23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio, Svetlana Reish

Jun 17, 2026

Liberty Honda responded

Thank you for your kind words. We’re delighted to hear our team’s prompt and thorough service kept your wait time short and met your Honda Accord needs. We appreciate your trust and look forward to caring for your vehicle again.

June 15, 2026

Dealership Rating
Employee Rating

Amazing experience! Nelly was so kind and helpful. Overall experience was a 10/10 compared to the other Honda dealerships in the area. More

by Mere71401
Recommend Dealer
Yes

Other Employees Tagged: Nelly Justiniano

Jun 15, 2026

Liberty Honda responded

Thank you for the five-star review. We’re delighted Nelly provided such attentive service on your Honda HR-V and that your visit stood out among other Honda dealerships in the area. We appreciate your trust and look forward to supporting any future service needs.

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