Nelson DeMelo | Page 46

Perfect Once again smooth sailing at Brewster Subaru. Nelson, Anthony and Rich made leasing our new Forester a breeze. All aspects of the buying expierience Once again smooth sailing at Brewster Subaru. Nelson, Anthony and Rich made leasing our new Forester a breeze. All aspects of the buying expierience were timely and well explained. This is our third Forester leased so far and we could not be happier with the vehicle, sales and service at Subaru. More

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Excellent Experience If you're looking for a new Subaru in the NYC metropolitan area Brewster Subaru is the best place! Nelson, Bruce, Rich who served me were not dealers, If you're looking for a new Subaru in the NYC metropolitan area Brewster Subaru is the best place! Nelson, Bruce, Rich who served me were not dealers, but friends More

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7TH SUBARU PURCHASE - 2017 FORESTER This is our 7th subaru - 3rd Forester. Also owned loyale wagon & loyale sedan, justy, & imprezza. These subarus were purchased at another dealership This is our 7th subaru - 3rd Forester. Also owned loyale wagon & loyale sedan, justy, & imprezza. These subarus were purchased at another dealership. Time for a change and thought we would try another dealership - Brewster - best decision we made. Ed was fantastic from the first time we walked in the sales room just to get informational booklets. Ed took the time to speak to us and answer questions we had. Needless to say we went back and decided the atmosphere, staff and experience we had was excellent. I cannot say enough about Ed. he was patient, explained everything, worked w/us on price etc. Day we picked up the car Ed took the time and sat in car w/us and explained every feature and after few days checked w/us to see how things were going and said to stop in anytime w/any questions, etc. I highly recommend this dealership and of course Ed to anyone. Also, met w/Nelson who was very nice and also willing to work w/us to make our experience pleasant. Met w/Rich Johnson day we picked up the Forester who was also patient and explained the financial side and warranties to us. Overall great experience and happy. More

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Awesome buying experience Honestly, I always hate car shopping, but this dealership made my shopping easy. Anthony Pilla was great to work with! He did not pressure me into Honestly, I always hate car shopping, but this dealership made my shopping easy. Anthony Pilla was great to work with! He did not pressure me into making my decision. He explained all the options thoroughly which helped me to make my decision. Rich could not have been nicer. He made my financing experience easy. I have never received such detailed information on the car warranty. I highly recommend Brewster Subaru. I will definitely go back to purchase in the future. More

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A 'ONE OF A KIND' DEALERSHIP As a parent who has just purchased my 3rd Subaru for my family, I can really appreciate the high level of integrity that is evident in every single as As a parent who has just purchased my 3rd Subaru for my family, I can really appreciate the high level of integrity that is evident in every single aspect of purchasing a car at Brewster Subaru. The extremely pleasant, professional and friendly atmosphere at the dealership, and ease of completing your transaction is unlike any other dealership I have ever set foot in. I am a person who does my research before purchasing and their price was definitely the best around. Despite the fact that we live 5 minutes away from Colonial Subaru in Danbury, I will no longer give them my business. Additionally, for the past 3 1/2 years my son has chosen to take the 25 minute drive to Brewster Subaru to service his 2012 car as he tells me Laura in Service is the BEST! After my recent car buying experience at Brewster Subaru, I would not even consider going anywhere else to purchase my next car. More

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Honest, straightforward, pleasant, professional experience I had a perfect experience with Brewster Subaru and was very impressed. I purchased a used car and traded in an older used car. My Sales Consultan I had a perfect experience with Brewster Subaru and was very impressed. I purchased a used car and traded in an older used car. My Sales Consultant (Robyn Rey) was perfect. She and her management were honest, straightforward, pleasant and professional during the entire process from start to finish. We negotiated a very fair price by phone for the car for sale and they offered a very fair price for my trade in at the dealership. I had done my homework and knew the market and competitor pricing so I know that their pricing was fair and competitive. I worked directly with the General Manager (Nelson Demelo) on the trade in price, so there were no games at all. There was a lot of paperwork, especially since I am from CT, and the Sales Manager (Rich Johnson), was totally prepared with all the forms and made the process fast and easy for me. I will definitely consider Brewser Subaru for my next car purchase based on this excellent experience. More

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From Pam P - HANDS DOWN, BREWSTER SUBARU THE BEST Look nowhere else. Just got my 4th Subaru, all but the first, at this dealership. Subarus are GREAT cars and sell themselves, and the Brewster Team t Look nowhere else. Just got my 4th Subaru, all but the first, at this dealership. Subarus are GREAT cars and sell themselves, and the Brewster Team that helps you get in them, and keeps them running like a top, are also GREAT. Thanks Danny, Jason, John, Laura, and Nicole in the service dept for taking such good care of my cars over the years, and Nelson, Patrick, Rich, and Robyn for getting me into my 2017 Forester. Love my new buggy and Brewster Subaru! More

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Nelson is exceptional This review is a bit late, as my wife and I bought our car in April. When looking to replace our beloved 2011 Outback, we visited this dealership This review is a bit late, as my wife and I bought our car in April. When looking to replace our beloved 2011 Outback, we visited this dealership and were impressed with the atmosphere. Ralph was new to the dealership and we were his first customers. He was friendly and easygoing. We dealt mainly with Nelson on many aspects of the transaction and he was eager to earn our business. He got us the car we wanted, at a very fair price. There were a couple of hiccups that Nelson smoothed out immediately. One month after buying the car, we received the steering column recall; Subaru arranged for the car to be transported to Brewster that day. Service arranged for us to have a loaner car for the duration of the recall process, even coming in on an off day to allow us to pick it up. The recall fix was completed quickly and we were back in our beautiful new car once again. I am very pleased to be a part of the Brewster Subaru family now and look forward to great service and ownership experiences as a result. More

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A truly happy customer! Got the car I wanted A very friendly, no pressure atmosphere, knowledgeable and customer service driven team. Purchased a Crosstrek which I absolutely love! Thanks to Nel A very friendly, no pressure atmosphere, knowledgeable and customer service driven team. Purchased a Crosstrek which I absolutely love! Thanks to Nelson Demelo, Ralph Nicolias and Richard Johnson at Brewster Subaru! You guys made it a truly wonderful experience for me. I would recommend any to come see you. More

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Long time customer Brewster Subaru is best car dealership I have ever dealt with. I just purchased my third car from them. I also have the cars serviced there. The envi Brewster Subaru is best car dealership I have ever dealt with. I just purchased my third car from them. I also have the cars serviced there. The environment is friendly and down to earth. I have had nothing but good experiences from both the sales and service staff. More

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