Nelson has been in the auto industry for over 29 years. He's been with Brewster Subaru for over 20. He is an avid dog lover, owning a German Shepherd named Mac. He welcomes all canine companions to our showroom, but be prepared, as he will play with them all day. Having been a Putnam County resident, his main focus is making our customers feel like family. He wants to make your buying process as simple and easy as possible. He is all about the customer experience and building a strong working relationship for years to come.
Read moreDealership Experience
20 yrs, 8 mos
Industry Experience
30 yrs, 5 mos
463 Reviews
Write a Review463 Reviews of Nelson DeMelo
March 05, 2016
I had a great exp. with them I purchased a 2014 forester through them I had Frank as a sales person and he was great to work with. He went out of his way to make my perches as goo I purchased a 2014 forester through them I had Frank as a sales person and he was great to work with. He went out of his way to make my perches as good as it gets. and also Rich the sales manager was very helpful He saw that everything went well. he saw that all my concerns were taken care of. I rank the best I have dealt with in 40 years. More
Other Employees Tagged: Rich Johnson , Jenn Brown, Frank Loffredo, Jason Masi
February 28, 2016
NOT YOUR TYPICAL "CAR SALESMEN!" Great, RELAXED, experience! No pressure and no "games," unlike the other (unmentioned) dealer I came from! Roy was excellent, friendly, informative an Great, RELAXED, experience! No pressure and no "games," unlike the other (unmentioned) dealer I came from! Roy was excellent, friendly, informative and WORKED WITHIN MY BUDGET! Nelson, (manager) took the time to introduce himself and make himself available. The entire experience was fun and easy! THANK YOU! I Love my Subaru! More
Other Employees Tagged: Roy Schiller , Jenn Brown
February 27, 2016
Easy Transaction - Start to Finish I found my 2012 Forester Limited with 23K on it on Autotrader.com. Contacted the dealership via email on auto trader. Was contacted by Nelson D. first I found my 2012 Forester Limited with 23K on it on Autotrader.com. Contacted the dealership via email on auto trader. Was contacted by Nelson D. first and after several minutes agreed on a price. From that point on Robin Rey took the reins and together we made the arrangements for me to take delivery. The color was not a preferred color but the price so much better than the white one I was comparing to that made the decision so much easier. I took Amtrak almost 4 hours (First time since I was a little boy) and Robin met me at the station nearby and we drove back to the dealership. After about 90 minutes I was on my way home - 190 miles away. The car performed flawlessly and I got 25.7 MPG on the way home and I wasn't just plugging along. Thank you all at Brewster. More
Other Employees Tagged: Jenn Brown, Robyn Rey
February 25, 2016
LEASED A NEW FORESTER I LEASED MY FIRST SUBARU FROM BREWSTER. MY SALESPERSON ROY WAS AMAZING HE EXPLAINED EVERYTHING TO ME AND MADE ME FEEL SPECIAL! THE STAFF INCLUDING FIN I LEASED MY FIRST SUBARU FROM BREWSTER. MY SALESPERSON ROY WAS AMAZING HE EXPLAINED EVERYTHING TO ME AND MADE ME FEEL SPECIAL! THE STAFF INCLUDING FINANCE JENN BROWN WAS PROFESSIONAL AND FRIENDLY! GREAT DEALERSHIP TO GET A CAR! More
Other Employees Tagged: Roy Schiller , Laura Baboian, Jenn Brown
February 21, 2016
Car Buying Excellent experience turning in my old lease and getting a new lease. They made the whole process and enjoyable. I would recommend them to anyone. Excellent experience turning in my old lease and getting a new lease. They made the whole process and enjoyable. I would recommend them to anyone. More
Other Employees Tagged: Rich Johnson , Jenn Brown, Robyn Rey
February 20, 2016
We had an amazing experience! We came in to buy a car and left with the car and a group of new friends! This was the best experience that I can remember buying anything! Roy and We came in to buy a car and left with the car and a group of new friends! This was the best experience that I can remember buying anything! Roy and Rich made sure that we were well taken care of and that we had any question answered. Jenn took us through the financial whirl easily and was very nice also. Nelson worked with us and really knows his people, and Anthony is a sweetheart. Roy and Rich really made your shop comfortable for us. I have already recommended Brewster Subaru to friends and will continue to do so in the future! More
Other Employees Tagged: Roy Schiller, Rich Johnson , Jenn Brown
January 31, 2016
Very Happy This was the third car my family has bought from Robyn. Love my Outback, would recommend this dealership to everyone!! They make the process very simp This was the third car my family has bought from Robyn. Love my Outback, would recommend this dealership to everyone!! They make the process very simple. More
Other Employees Tagged: Jenn Brown, Robyn Rey
September 01, 2015
These folks made the car buying experience actually pleasant We bought a 2016 Outback this week, Robyn was patient, and thoroughly informative in a relaxed and non-pushy manner. Her engaging and non-patronizi We bought a 2016 Outback this week, Robyn was patient, and thoroughly informative in a relaxed and non-pushy manner. Her engaging and non-patronizing personality, and later Nelson's as well, made this experience for us easy . I have a feeling that future visits for service will be just the same. More
Other Employees Tagged: Robyn Rey
August 31, 2015
Mostly positive As a first time Subaru owner, my salesperson Frank was great. He was not only knowledgeable, but took the time to answer all my questions during my n As a first time Subaru owner, my salesperson Frank was great. He was not only knowledgeable, but took the time to answer all my questions during my numerous visits to the dealership and worked to get me the best overall pricing. I would recommend using this dealership if you are interested in purchasing a Subaru. Although not directly related to the dealership, my experience with "Starlink" has not been that great so far. More
Other Employees Tagged: Frank Loffredo
June 02, 2015
Amazing Experience at this Dealership From reading reviews and talking to owners, I was fairly certain that a Subaru Forester would be my daughter’s first car. Roy and Nelson were our sal From reading reviews and talking to owners, I was fairly certain that a Subaru Forester would be my daughter’s first car. Roy and Nelson were our salespeople. I can’t say enough about the way they treated us – they went over the car in great deal; explaining all the features of the car, not only the snazzy things a person would like, but the important safety aspects of the car as well. They listened and answered all our questions; we never felt like they wanted to rush off to another prospective customer. To top it all off, there was no need to negotiate with them about the price, because they quoted us a great price immediately. Closing on the car was also handled efficiently for us. Jen had the insurance in place and all the contract documents ready to be signed on the day we picked up the car. There were no surprises or snags. We’ve had the Forester for about a week now and are crazy about it! The ride is great, the car is roomy and has so much cargo capacity, the sunroof and the other extra features are fun, and the gas mileage is terrific. Anyone looking for an amazing car as well as a great dealership should go to Brewster Subaru. More
Other Employees Tagged: Roy Schiller , Jenn Brown, Roy, Nelson, Jen