Nevin Horst | Page 8

This was the fastest and easiest car purchase I have ever experienced. June was very knowledgeable about the car I was buying. I already came in with my "car salesman" filter, but I didn't feel like Jun ever experienced. June was very knowledgeable about the car I was buying. I already came in with my "car salesman" filter, but I didn't feel like June was trying to "sell" me on anything making me very comfortable. She was upfront and honest, which I knew because I had already done my own research on the car and price. Thanks June. More

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The team of people who work and operate this dealership are of the highest levels of integrity, honesty, kindness, and sophistication. Truly the kindest group of professionals that I am most grateful t are of the highest levels of integrity, honesty, kindness, and sophistication. Truly the kindest group of professionals that I am most grateful to have the absolute pleasure and privilege of service with, Jim Kostack, John Vickery, and Nevin Horst. Thank you, gentlemen, I am very happy with my X6M Competition and the all-around support through all our dealings. This dealership is simply the only place for all my BMW needs. More

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We were introduced to Dave Reedman by Nevin Horst the manager as the our client advisor Robert Poff was unavailable who had helped us with the test drives. Dave was wonderful and helpful during our purc manager as the our client advisor Robert Poff was unavailable who had helped us with the test drives. Dave was wonderful and helpful during our purchase process of BMW X5 40i. He was thorough and showed us all the features and answered all the questions we had of our SUV post our purchase. We highly recommend Dave to anyone thinking of purchasing a BMW from this dealership. More

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We were introduced to Dave Reedman by Nevin Horst the manager as the our client advisor Robert Poff was unavailable who had helped us with the test drives. Dave was wonderful and helpful during our purc manager as the our client advisor Robert Poff was unavailable who had helped us with the test drives. Dave was wonderful and helpful during our purchase process of BMW X5 40i. He was thorough and showed us all the features and answered all the questions we had of our SUV post our purchase. We highly recommend Dave to anyone thinking of purchasing a BMW from this dealership. More

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Phil is Awesome since purchasing my car from him Ive been back to buy cars only from him.. he goes above and beyond and keeps in touch with you afterwards… I highly recommend working with Phil! back to buy cars only from him.. he goes above and beyond and keeps in touch with you afterwards… I highly recommend working with Phil! More

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Best car buying experience ever. Friendly and knowledgeable staffs and seamless transaction. Two thumbs up! Friendly and knowledgeable staffs and seamless transaction. Two thumbs up! More

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I always receive exceptional customer service at Fort Washington BMW! I appreciate the prompt attention I receive. Washington BMW! I appreciate the prompt attention I receive. More

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Wonderful experience at BMW of Fort Washington! Although my husband and I were there to purchase a pre-owned Lexus, rather than a brand new BMW, we were treated extremely well. Everyone is friendly Although my husband and I were there to purchase a pre-owned Lexus, rather than a brand new BMW, we were treated extremely well. Everyone is friendly, honest, and willing to work with you. Buying a car has never been a pleasant experience for us, until now! Highly recommend this dealership and will visit again when we’re ready for another vehicle, BMW or otherwise. Their pre owned inventory is top notch. More

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Ben, thank you for help! ! Appreciate your assistance while my vehicle was in for service. You have a true understanding of being customer oriented! ! Appreciate your assistance while my vehicle was in for service. You have a true understanding of being customer oriented! More

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Update: coming down from 5 to 2 6 months forward after my purchase, I am pretty disappointed in their competency, especially of the finance team! Last minute during my purchase, and after being there for my purchase, I am pretty disappointed in their competency, especially of the finance team! Last minute during my purchase, and after being there for 4 hours, I was persuaded to buy the extra insurance (Mile One) with the option of being able to cancel anytime. Two weeks into it, I review the terrible costumer experience online and decide to cancel. Long story short, it took over 6 months to get this done since they made a clerical error and money first went to BMW headquarters and then to the former owner of the car. AND, they tried hard to blame me for it. Unacceptable from a costumer's point of view. More

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