Dan Hasselberger

My first service on my 2023 Chevrolet Malibu was very successful. The service advisor Chris was very knowledgeable about the maintenance services required for the mileage on the vehicle. He was very poli successful. The service advisor Chris was very knowledgeable about the maintenance services required for the mileage on the vehicle. He was very polite and friendly during our interaction. I had received a recall notice for the rear backup camera and was told that the technician would test it prior to replacing. It the span of 2 1/2 hours the tech changed my engine oil and filter, engine air filter, windshield fluid, rotated the tires, replaced cabin air filter and performed a test in the rear backup camera. I was impressed with the performance of all these tasks in a short period of time. The rear backup camera failed function testing and was told that I would be notified when the new backup camera has arrived. Very impressed with the quality and care that Koons Chevrolet of White Marsh has delivered to their customers! More

by runjane Verified Customer Verified Customer

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I’m very pleased with the first service performed on my 2023 Chevrolet Malibu. The service manager was informative and knowledgeable about the mileage based maintenance process of my vehicle. I had receive 2023 Chevrolet Malibu. The service manager was informative and knowledgeable about the mileage based maintenance process of my vehicle. I had received a recall for the rear backup camera and the service tech tested it and the camera failed the function test. I was informed that when the new backup camera that was ordered arrives they would contact me to bring my vehicle back for replacement. Koons Chevrolet in White Marsh is very competent and reliable with all my service needs! Thank you! More

by runjane Verified Customer Verified Customer

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It is a very convenient and easy place to get service done. Good service with nice people done. Good service with nice people More

by Mexicanninja410 Verified Customer Verified Customer

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VERY GOOD ! Very Timely Communication and Service was outstanding! Happy that we bought at Koons Very Timely Communication and Service was outstanding! Happy that we bought at Koons More

by jerryernest4 Verified Customer Verified Customer

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Tones has taken care of my vehicle. They've done a good job so far And I hope they keep up the good work They've done a good job so far And I hope they keep up the good work More

by ronaldfrado Verified Customer Verified Customer

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Everyone there has been very friendly and courteous . All my questions are answered, I like that they keep you updated, It's a pleasure to come there. All my questions are answered, I like that they keep you updated, It's a pleasure to come there. More

by gina.miller Verified Customer Verified Customer

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Service department is good most of the time and the prices of service is a little high. prices of service is a little high. More

by Haroldbaltimore Verified Customer Verified Customer

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They always handle your vehicle with care. They communicate with you. The employees truly care. It truly is about the customers. They communicate with you. The employees truly care. It truly is about the customers. More

by preemiebaby05 Verified Customer Verified Customer

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Great customer service and very transparent with progress of service. Very willing to answer questions of service. Very willing to answer questions More

by rdegori1972 Verified Customer Verified Customer

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Excellent service. Easy, quick, Tom was so professional. From checking in to picking up my vehicle. Great experience. Easy, quick, Tom was so professional. From checking in to picking up my vehicle. Great experience. More

by cmk90453 Verified Customer Verified Customer

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