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Nick Covino
1,693 Reviews
Committed to customer satisfaction and strive for the best relationships with YOU the client Knowledge of the Acura line comes Experience
Read more1,693 Reviews
Write a ReviewDealership Experience
26 yrs, 9 mos
Industry Experience
48 yrs, 5 mos
Specialties & Trainings
Been in the Dealership roles since 1978-Service Advisor-Service Manager-Body shop Estimator-Been at Jackson Acura for 9 years
1693 Reviews of Nick Covino
July 17, 2019
You get more than what you ask for! I went in for an airbag recall and they did a transmission service and washed my car fir free while I was waiting!!! What a nice surprise. Made my mon I went in for an airbag recall and they did a transmission service and washed my car fir free while I was waiting!!! What a nice surprise. Made my month! More
by scrosbytko
Verified CustomerOther Employees Tagged: Rodney Jones, Yvonne Russell , Brittiany Byas, Pat Crossen
July 16, 2019
Very responsive from scheduling to completion of service. Consistent good customer service from nick Rossi and service department- no surprises or delays. Services are completed in line with estimated times Consistent good customer service from nick Rossi and service department- no surprises or delays. Services are completed in line with estimated times and are well documented. More
by CBENNETT08
Other Employees Tagged: Dwight
July 15, 2019
Recent service My MDX needed routine oil/filter change and diagnosis for door locks that no longer worked. Nick Covino handled everything and kept me informed during My MDX needed routine oil/filter change and diagnosis for door locks that no longer worked. Nick Covino handled everything and kept me informed during the process. More
by MWILKISON
July 15, 2019
New battery and oil change My car died because the battery went out. It was early Friday morning and I jumped it and took it to Jackson Acura. They took me right away and put My car died because the battery went out. It was early Friday morning and I jumped it and took it to Jackson Acura. They took me right away and put a new battery in, changed the oil rotated the tires and new wiper blades. They did a quick great job and was really professional More
by Ned rules
July 13, 2019
Regular Service Great service and I like the new Lyft rides. I was able to get in and to the office in plenty of time. They have a great waiting area as well if you n Great service and I like the new Lyft rides. I was able to get in and to the office in plenty of time. They have a great waiting area as well if you need to just hang out and wait. More
by brunsoncrewof7
July 11, 2019
A1 oil change and tire rotation Jackson Acura always takes care of my service needs. Nick is always a great service representative who takes the time to ensure my car is running grea Jackson Acura always takes care of my service needs. Nick is always a great service representative who takes the time to ensure my car is running great until the next scheduled check-up. More
by SALENAP
July 02, 2019
Consistent Service Service tech, Nick C., provides great communication and consistent service for over 5 years! I feel like they go above and beyond to keep me as a cust Service tech, Nick C., provides great communication and consistent service for over 5 years! I feel like they go above and beyond to keep me as a customer. More
by christinedavis88
June 28, 2019
Jackson Acura always seems to find time for me! I had noticed screeching noise toward my left front wheel when breaking or turning left. I went on line at 10 pm to see if I could get an appointment I had noticed screeching noise toward my left front wheel when breaking or turning left. I went on line at 10 pm to see if I could get an appointment for the next morning. I chose 10 am as I have to head south on GA400 from Cumming. Traffic is always a 'bear' on a weekday morning. I had to wait for tech to check to see what the problem was: front break pads were less than minimum and caliper springs were week (the noise). More
by agade
Other Employees Tagged: Tech - Brian David Kew
June 28, 2019
Simple Recall, but thorough inspection My recent visit to Jackson Acura was for a recall. The service department took care of the recall, and performed a very thorough inspection of my vehi My recent visit to Jackson Acura was for a recall. The service department took care of the recall, and performed a very thorough inspection of my vehicle as well. The repair was explained to me, as well as the inspection of the vehicle. They even washed my car. While waiting for my car, I looked at the RDX. A salesperson approached me and was very helpful answering my questions without pressuring me to buy. He was extremely knowledgeable and friendly! More
by denisehabegger
Other Employees Tagged: Cameron Hilden
June 27, 2019
Oil change and front end alignment were done in a time it ma No company is perfect. Services rendered in a timely manner. Lyft service was excellent. Enjoy a bottle of water and a package of cheese crackers w No company is perfect. Services rendered in a timely manner. Lyft service was excellent. Enjoy a bottle of water and a package of cheese crackers while waiting. More
by jeannepethel
Other Employees Tagged: Brittiany Byas
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