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Nick Covino
1,693 Reviews
Committed to customer satisfaction and strive for the best relationships with YOU the client Knowledge of the Acura line comes Experience
Read more1,693 Reviews
Write a ReviewDealership Experience
26 yrs, 9 mos
Industry Experience
48 yrs, 5 mos
Specialties & Trainings
Been in the Dealership roles since 1978-Service Advisor-Service Manager-Body shop Estimator-Been at Jackson Acura for 9 years
1693 Reviews of Nick Covino
February 11, 2025
I came in for service. They suggested other things to have fixed. I got a second opinion and found out one of the items that was suggested is in fact, not damaged nor does They suggested other things to have fixed. I got a second opinion and found out one of the items that was suggested is in fact, not damaged nor does need repair. I feel betrayed and lied to. More
by Josie
Verified CustomerOther Employees Tagged: Rodney Jones, Cody Johnson, Yvonne Russell , Cameron Hilden
February 06, 2025
Worse than being told, based on a 32 error code printout, that my 2009 Acura MDX wasn’t worth fixing, and that I could throw it away, give it away, or just keep driving it, was the experience I had in dealin that my 2009 Acura MDX wasn’t worth fixing, and that I could throw it away, give it away, or just keep driving it, was the experience I had in dealing with such an unfriendly, disinterested, service consultant, named Nick. I was sorry I chose to bring my car to Jackson Acura and I would not return, for any reason. More
by Bob Kauffman
February 04, 2025
Yes my service was excellent and outstanding. It is always a pleasure to come home. To Jackson Acura to get my service done. I will truly say on a scale “ 1 to 10. I rate the facility and the cu It is always a pleasure to come home. To Jackson Acura to get my service done. I will truly say on a scale “ 1 to 10. I rate the facility and the customer service a “100”. The service is always exceptionally high and I give Jackson Acura High praise because they truly care about their customers from Rodney Jones, Reggie Hammond, Paul Silverman, Yvonne Russell, Joey Andrews, Michael Cunningham, and Harvey Jackson and the rest of the staff their @ Jackson Acura for their loyalty and dedication that I have experienced on a constant basis. Hands down the best facility. Thanks once again for your continued support. The best Acura dealership hands down and I am living proof throughout my experience since being part of the Acura Family since around about 2009. More
by JACKSON.TIMOTHY24
Other Employees Tagged: Paul Silverman, Rodney Jones, Michael Cunningham, Joey Andrews, Reggie Hammond, Yvonne Russell, Harvey Jackson
January 31, 2025
New to bringing my car to this dealership (was loyal to another metro Atlanta Acura dealer) and impressed with the service and honest quotes on repairs. Prompt service as well. another metro Atlanta Acura dealer) and impressed with the service and honest quotes on repairs. Prompt service as well. More
by Kjt9
January 30, 2025
We live in Newnan, GA where there is a brand new Acura dealership but we would rather drive the 62 miles to Jackson Acura to have our RDX serviced. We have owned many Acuras and lived in many states. We dealership but we would rather drive the 62 miles to Jackson Acura to have our RDX serviced. We have owned many Acuras and lived in many states. We have been in the greater Atlanta area for over 10 years and Nick Covino is the most knowledgeable and professional service representative in the area. More
by Strakerr68
January 30, 2025
Great service and good staff. They really value customer time and listen to your feedback. They really value customer time and listen to your feedback. More
by Kunal
Other Employees Tagged: Rodney Jones, Cody Johnson, Yvonne Russell , Cameron Hilden
January 27, 2025
Great service. Great space to work while I wait Great friendly service, I'm always informed through the process, excellent customer service Great space to work while I wait Great friendly service, I'm always informed through the process, excellent customer service More
by Audley
Other Employees Tagged: Nick Covino
January 25, 2025
Haven't been pleased with the service department on several occasions. First our back camera doesn't always worked. They couldn't find the problem and asked us to bring it back while it was malfunctio several occasions. First our back camera doesn't always worked. They couldn't find the problem and asked us to bring it back while it was malfunctioning. We did and they didn't have time to look at it. Also had a simple latch issue that was simple enough they said they would have a junior mechanic look at it to same money. After waiting an hour past the scheduled service time they gave a $5 discount. I wrote about this in a prior review and the dealership replied, something to the effect, "we try hard to please our customers". It was insulting. The car was broken into via jimming the lock and the alarm never went off. I asked the dealer and they didn't know why. I followed up still didn't know why. The third time they said the alarm only goes off if the glass is broken. Very odd and I feel like they were humoring me at that point. What is the point of an alarm system if it doesn't work? More
by andrewvodopia
Other Employees Tagged: Rodney Jones, Cody Johnson, Yvonne Russell , Cameron Hilden
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