Excellent communication and service.
They performed very good work on my vehicle and diagnosis correctly.. It was very professional.
They performed very good work on my vehicle and diagnosis correctly.. It was very professional.
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by muradqq
Verified Customer
Verified Customer
Service Price Transparency
Apr 11, 2024 -
Jackson Acura responded
Thank you for sharing your positive experience! We're delighted to hear that you were satisfied with the communication and service you received at our dealership. Ensuring that our work is both professional and accurate is paramount, and we're glad that we met your expectations.
If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback and look forward to assisting you again in the future!
Warm Regards,
Jackson Acura Team
Great visit!
My representative working with me was very attentive and kept me notified of the progress. Awesome job!
My representative working with me was very attentive and kept me notified of the progress. Awesome job!
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by Janie.picklesimer
Verified Customer
Verified Customer
Service Price Transparency
Apr 10, 2024 -
Jackson Acura responded
We greatly appreciate your feedback and are thrilled to hear about your positive experience at Jackson Acura! It's wonderful to know that your representative provided attentive service and kept you well-informed throughout your visit. Our team is dedicated to ensuring every customer has an exceptional experience each time they visit. If you have any further questions or need assistance, please feel free to reach out. We look forward to continuing to exceed your expectations in the future!
Warm Regards,
Jackson Acura Team
Jackson Acura is always great!
I will pass several dealerships to come back here because of the service
I will pass several dealerships to come back here because of the service
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by sharmanethomas
Verified Customer
Verified Customer
Other Employees Tagged:
Nick Covino
Apr 10, 2024 -
Jackson Acura responded
Thank you for taking the time to share your feedback - We truly appreciate your loyalty to Jackson Acura and are honored that you choose us for your automotive needs. Your dedication to our dealership means the world to us, and we're committed to maintaining the high standards of service that have earned your trust. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back in the future!
Warm Regards,
Jackson Acura Team
I have been using Nick Covino and Jackson Acura since
2012 and have always had good service.
2012 and have always had good service.
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by cool.blue
Verified Customer
Verified Customer
Other Employees Tagged:
Nick Covino
Apr 10, 2024 -
Jackson Acura responded
We're honored to have earned your trust and loyalty over the years! Building long-lasting relationships with our customers like you is what drives us to consistently deliver top-notch service. We're delighted to hear that Nick and our team have consistently met your expectations. Your satisfaction is our utmost priority, and we're committed to maintaining the highest standards of service excellence. If there's anything else we can assist you with, please don't hesitate to let us know.
We deeply appreciate your continued support and look forward to serving you for many more years to come!
Warm Regards,
Jackson Acura Team
Excellent dealership.
Disappointed that my car was not washed as well as in the past. In the past, the maintenance done was perfect, my vehicle was cleaned and I felt reli
Disappointed that my car was not washed as well as in the past. In the past, the maintenance done was perfect, my vehicle was cleaned and I felt relief that every detail was perfectly. This last time was not the same, my car was dirty, made me feel unappreciated. Nick is excellent, no issues with Nick.
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by kathleenmweaver
Verified Customer
Verified Customer
Other Employees Tagged:
Nick Covino
Apr 11, 2024 -
Jackson Acura responded
Thank you for your kind words about our dealership and Nick. We're sorry to hear about your disappointment with the cleanliness of your vehicle during your recent visit. We strive to provide consistent and exceptional service, including thorough maintenance and a spotless finish. Ensuring that every detail is attended to and that our customers feel appreciated is paramount to us. Your feedback is truly valuable to us, and we will address this matter to ensure that we maintain the high standards our customers expect. Please don't hesitate to reach out if there's anything else we can do to enhance your experience.
Warm Regards,
Jackson Acura Team
Always have good service from Jackson Acura.
Nick makes sure car is serviced correctly and goes over everything with me after work is completed.
Nick makes sure car is serviced correctly and goes over everything with me after work is completed.
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by Phil
Verified Customer
Verified Customer
Other Employees Tagged:
Nick Covino
May 23, 2024 -
Jackson Acura responded
Thank you for your feedback! We are thrilled to hear about your positive experiences at Jackson Acura. Nick's thorough approach and attention to detail reflect our commitment to ensuring all vehicles receive top-notch care, and we're glad you appreciate this level of service. Your satisfaction is our top priority, and we’re truly grateful for your trust. Should you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Warm Regards,
Jackson Acura Team
Mar 31, 2024 -
Phil responded
Always pleased when I have my car serviced by Jackson Acura. They make a point to see that their customers are satisfied with service and quality. I am!
Nick communicates well and I know exactly what is being
done to my car and how long it will take.
done to my car and how long it will take.
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by Jane G.
Verified Customer
Verified Customer
Other Employees Tagged:
Nick Covino
Apr 10, 2024 -
Jackson Acura responded
Thank you for taking the time to share your positive experience with Nick and our service team at Jackson Acura! We're thrilled to hear that Nick's clear communication and transparency have made your service visits pleasant and hassle-free. Ensuring our customers are informed every step of the way is one of our top priorities.
If you have any further need of assistance, please feel free to reach out. We look forward to serving you again in the future!
Warm Regards,
Jackson Acura Team
Alway excellent service and professional service team!
Thank You Jackson Acura! I will alway have my Acura's serviced at your facility
Thank You Jackson Acura! I will alway have my Acura's serviced at your facility
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by IBNETT70
Service Price Transparency
Apr 10, 2024 -
Jackson Acura responded
Thank you for your kind words and continued trust in Jackson Acura for your vehicle servicing needs! We're delighted to hear that you consistently receive excellent and professional service from our team. Your satisfaction is our top priority, and we're committed to delivering the same high-quality service every time you visit us.
Should you ever need anything or have any questions, please don't hesitate to reach out. We truly appreciate your business and look forward to welcoming you back in the future!
Warm Regards,
Jackson Acura Team
Fast, efficient and comfortable waiting area.
Nick was able to get me in and out with oil change and inspection in a very reasonable amount of time.
Nick was able to get me in and out with oil change and inspection in a very reasonable amount of time.
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by Bshaver68
Verified Customer
Verified Customer
Other Employees Tagged:
Nick Covino
Apr 10, 2024 -
Jackson Acura responded
Thank you for taking the time to share your recent service experience with us! We're thrilled to hear that you found our service to be fast, efficient, and comfortable. Providing timely and convenient service is a top priority for us, and we're delighted that Nick was able to assist you with your oil change and inspection promptly.
We understand the importance of minimizing wait times and ensuring that our customers have a comfortable experience while waiting for their vehicles to be serviced. So we're glad to hear that our waiting area met your expectations and provided you with a pleasant experience.
If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Jackson Acura - We look forward to serving you again in the future!
Warm Regards,
Jackson Acura Team
Very professional and customer friendly The atmosphere
was congenial, the attitude that the customer always comes first was always evident.
was congenial, the attitude that the customer always comes first was always evident.
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by Dicksantillo
Verified Customer
Verified Customer
Other Employees Tagged:
Nick Covino
Jul 17, 2024 -
Jackson Acura responded
Thank you for your kind words! We're delighted to hear that you found our team very professional and customer-friendly. Creating a congenial atmosphere and putting our customers first is at the heart of what we do. At Jackson Acura, we strive to uphold our business values of integrity, respect, and excellence in every interaction. Your feedback is greatly appreciated, and we look forward to continuing to provide you with exceptional service.
Warm Regards,
Jackson Acura Team