Nick Covino
Nick Covino at Jackson Acura

Nick Covino | Page 32

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,693 Reviews

Committed to customer satisfaction and strive for the best relationships with YOU the client Knowledge of the Acura line comes Experience

4.8

1,693 Reviews

Write a Review

Dealership Experience

26 yrs, 9 mos

Industry Experience

48 yrs, 5 mos

Specialties & Trainings

Been in the Dealership roles since 1978-Service Advisor-Service Manager-Body shop Estimator-Been at Jackson Acura for 9 years

1693 Reviews of Nick Covino

January 18, 2024

Dealership Rating
Employee Rating

Nick is always great to work with! The work is usually done quickly and the waiting room is comfortable. More

by brandonlongshore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2024

Jackson Acura responded

Thank you for your positive feedback! We're thrilled to hear that Nick has consistently provided great service during your visits. We're pleased to know that the work is usually done efficiently and that you find our waiting room comfortable. Ensuring a seamless and comfortable experience for our customers is important to us, and we're glad that we could meet your needs. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

January 18, 2024

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Employee Rating

Process couldn’t have been easier to schedule, arrival and payment and conclusion. Nick was absolutely fantastic. I call him directly for all of my service needs. More

by NICHOLAS.KRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2024

Jackson Acura responded

Thank you for sharing your experience with us! We're thrilled to hear that your experience with scheduling, arrival, payment, and conclusion couldn't have been easier. We're delighted to know that Nick provided fantastic service, and we appreciate your trust in him for all your service needs! At Jackson Acura, providing seamless and exceptional service is our priority, and we're pleased that we could meet your needs. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

January 17, 2024

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Employee Rating

Rob was an outstanding sales representative, very professional and always timely in all communication. Joe C. More

by jlcaruso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Flauter

Jan 26, 2024

Jackson Acura responded

Thank you for your glowing review! We're thrilled to hear that Rob provided you with outstanding service. Being professional and timely in communication is crucial to us, and we're delighted that Rob exceeded your expectations in these areas. Your feedback is greatly appreciated, and we'll be sure to pass along your compliments to Rob. If there's anything else we can assist you with, please feel free to reach out. Enjoy your new vehicle! Warm Regards, Jackson Acura Team

January 17, 2024

Dealership Rating
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The service is excellent and employees are friendly and knowledgeable. Service appointments are made easily with service completed in the timeframes specified. More

by dcmurdock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2024

Jackson Acura responded

Thank you for your positive feedback! We're delighted to hear that you had an excellent experience with our service. Providing exceptional service and ensuring our customers feel welcomed and informed is our priority! We appreciate your feedback on our service appointment process and are glad that the service was completed within the specified timeframes. If there's anything else we can assist you with, please feel free to reach out. Looking forward to serving you in the future! Warm Regards, Jackson Acura Team

January 17, 2024

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Employee Rating

Nick has always been a trusted member of my car care team. Nick is honest, practical and courteous. He’s the main reason I bring my RDX to Jackson for service. The environment is pleasant, the amenit More

by TRAV21HSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2024

Jackson Acura responded

Thank you for your heartfelt review! We're thrilled to hear that Nick has been a trusted member of your car care team and that his honesty, practicality, and courtesy have made your experiences at Jackson Acura exceptional. Your loyalty to Nick and our service center is greatly appreciated, and we're honored to be your preferred choice for servicing your RDX! If there's anything else we can assist you with, please feel free to reach out -- Looking forward to providing you excellent service in the future! Warm Regards, Jackson Acura Team

January 17, 2024

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Employee Rating

Nick was very helpful, knowledgeable and communicative. He made sure I was kept updated on the status of my vehicle while it was in the shop, also any recommended services that may be needed or upcoming. 1 More

by Ken Cho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gentleman with last name "Dave" in parts department was also very helpful.

Jan 26, 2024

Jackson Acura responded

Thank you for your glowing review! We're thrilled to hear that Nick provided you with helpful, knowledgeable, and communicative service during your visit to Jackson Acura. We're delighted that Nick exceeded your expectations! Your recommendation means a lot to us, and we greatly appreciate your trust in Nick and our team. If there's anything else we can assist you with, please feel free to reach out. Looking forward to providing you exceptional service in the future! Warm Regards, Jackson Acura Team

January 17, 2024

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Employee Rating

Nick is competent, reliable and trustworthy when explaining any problem my car that needs attention. More

by gglang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2024

Jackson Acura responded

Thank you for your positive feedback! We're delighted to hear that Nick has continued to provide you with competent, reliable, and trustworthy service. Ensuring clear and trustworthy communication about your vehicle's needs is essential to us, and we're pleased that Nick could meet your expectations! Your trust in our team at Jackson Acura means a lot to us, and we're committed to providing you with exceptional service every time. If there's anything else we can assist you with, please don't hesitate to reach out. Warm Regards, Jackson Acura Team

January 17, 2024

Dealership Rating
Employee Rating

I have had a great experience each time that I have dealt with Nick and Jackson Acura. More

by geoconnolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2024

Jackson Acura responded

Thank you for your positive feedback! We're thrilled to hear that you've had a great experience every time you've dealt with Nick and Jackson Acura. Providing excellent service is our top priority, and we're delighted to know that Nick has consistently met your expectations. At Jackson Acura, we strive to ensure that every interaction with our customers is positive and memorable. Your satisfaction is our utmost priority, and we look forward to continuing to serve you with the same level of excellence! If there's anything else we can assist you with, please feel free to reach out. Warm Regards, Jackson Acura Team

January 17, 2024

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Employee Rating

It was great experience and service is excellent and they are fast. I like, free car wash too. Thank you. More

by pgskiannan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2024

Jackson Acura responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you had a great experience, and we appreciate your kind words about our excellent service and efficiency. It's fantastic to know that you also enjoyed the complimentary car wash. At Jackson Acura, providing exceptional service is our priority, and your feedback motivates us to continue delivering the best possible experience for our customers. If there's anything else we can assist you with, please feel free to reach out. Your satisfaction is our utmost priority! Warm Regards, Jackson Acura Team

January 17, 2024

Dealership Rating
Employee Rating

Clean, commutation, relaxing, helpful, spacious, Accepting, Generous, Accomplished, passionate, kind, respectful, impressive, excellent, positive, delightful More

by Markamg63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Johnson , Cameron Hilden

Jan 22, 2024

Jackson Acura responded

Thank you for your wonderful review! We are delighted to hear your positive impressions, and it's heartening to know that you found our facility clean, communication effective, and the atmosphere relaxing. Our team strives to create a helpful and welcoming environment where our customers know they're being taken care of. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you in the future and continuing to provide an outstanding experience! Warm Regards, Jackson Acura Team

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