Nick Covino
Nick Covino at Jackson Acura

Nick Covino | Page 33

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,693 Reviews

Committed to customer satisfaction and strive for the best relationships with YOU the client Knowledge of the Acura line comes Experience

4.8

1,693 Reviews

Write a Review

Dealership Experience

26 yrs, 9 mos

Industry Experience

48 yrs, 5 mos

Specialties & Trainings

Been in the Dealership roles since 1978-Service Advisor-Service Manager-Body shop Estimator-Been at Jackson Acura for 9 years

1693 Reviews of Nick Covino

January 17, 2024

Dealership Rating
Employee Rating

The Service from Jackson Acura is awesome. No doubt it is world class service they provide. More

by Venkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Cody Johnson, Yvonne Russell , Cameron Hilden

Jan 19, 2024

Jackson Acura responded

Thank you for your glowing review! It's wonderful to hear that you found our service to be excellent and of a high standard. Providing top-notch service is our priority, and we're grateful for your acknowledgment. Your feedback is truly appreciated, and we look forward to continuing to provide you with world class service! If there's anything else we can assist you with, please feel free to let us know. Thank you for choosing Jackson Acura! Warm Regards, Jackson Acura Team

January 17, 2024

Dealership Rating
Employee Rating

Excellent service center! They assessed my cars issues and even had the repair completed by the end of the day! Faster than I even expected. More

by carencbancroft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2024

Jackson Acura responded

Thank you for taking the time to share your positive experience with our service department! Our team takes pride in providing efficient service, and we're pleased to know that we were able to assess and repair your car by the end of the day, surpassing your expectations. Your satisfaction is our utmost priority, and we value your trust in us. If there's anything else we can assist you with, please don't hesitate to reach out. Looking forward to the opportunity to continue exceeding your expectations! Warm Regards, Jackson Acura Team

January 17, 2024

Dealership Rating
Employee Rating

Took car in for routine maintenance without an appointment. Work was done quickly and didn’t cost much. More

by mr4262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2024

Jackson Acura responded

Thank you for sharing your positive experience with us! We're delighted to hear that our service department was able to accommodate you quickly! Providing efficient and cost-effective service is our priority, and we're pleased to have met your expectations. Your feedback is appreciated, and we look forward to continuing to provide you with excellent service in the future. If there's anything else we can assist you with, please feel free to reach out. Warm Regards, Jackson Acura Team

January 17, 2024

Dealership Rating
Employee Rating

Best dealer to work with. Very responsive to our calls and our needs. Works with us, not against us. More

by JAN.MCALISTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2024

Jackson Acura responded

Thank you for your glowing review! We're truly honored that you consider us to be the best dealer to work with -- We pride ourselves on working collaboratively with our customers, whether recommending the best-fit vehicle or efficiently solving a maintenance issue. So we're delighted to know that you feel we work with you, not against you. If there's anything else we can assist you with, please feel free to reach out. We appreciate your feedback and look forward to continuing to provide you with exceptional service! Warm Regards, Jackson Acura Team

January 17, 2024

Dealership Rating
Employee Rating

The service department is very helpful, experienced and friendly. I always recommend my friends to use there More

by yesimaltas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Cody Johnson, Yvonne Russell , Cameron Hilden

Jan 19, 2024

Jackson Acura responded

Thank you for taking the time to share your positive experience with our service department. We greatly appreciate your confidence in our services and the fact that you recommend us to your friends! Your recommendation speaks volumes about the trust you place in our team, and for that, we are truly grateful. If there's anything else we can do for you, please don't hesitate to reach out. Thank you for your feedback and loyalty -- Looking forward to continuing to provide you and your friends with exceptional service! Warm Regards, Jackson Acura Team

January 17, 2024

Dealership Rating
Employee Rating

They care about your investment. Have great cars. And, a professional and excellent staff to help. More

by ellieciraldo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Cody Johnson, Yvonne Russell , Cameron Hilden

Jan 19, 2024

Jackson Acura responded

Thank you for your kind words! Providing a professional, excellent experience for our customers each and every time they visit is our goal, so we appreciate your positive feedback. If there's anything else you need, please don't hesitate to ask. We value your trust in Jackson Acura and look forward to serving you again! Warm Regards, Jackson Acura Team

January 06, 2024

Dealership Rating
Employee Rating

Always a pleasure working with Nick and team, great customer service is provided, they are knowledgeable and fast. More

by tcrisp2107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2024

Jackson Acura responded

Thank you for sharing about your positive experiences with us! We're delighted to hear that working with Nick and our team has consistently been a pleasure for you. Providing great customer service, coupled with knowledge and efficiency, is at the core of our values. Your feedback is truly appreciated, and we're honored to have earned your trust. If there's anything more we can assist you with, please feel free to reach out. We look forward to serving you again and appreciate your continued support! Warm Regards, Jackson Acura Team

January 06, 2024

Dealership Rating
Employee Rating

Nick is always friendly and approachable. He never over promises, and never pushes any extra work, just provides the facts. More

by flavorsj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2024

Jackson Acura responded

Thank you for taking the time to share your feedback. We're thrilled to hear that Nick has consistently provided you with a friendly and approachable service. We take pride in delivering transparent, honest information and efficient service. Your trust in Nick and our team means a lot to us. If there's anything more we can assist you with or if you have any specific requests in the future, please feel free to reach out. We look forward to assisting you in the future! Warm Regards, Jackson Acura Team

December 28, 2023

Dealership Rating
Employee Rating

Great customer service and communication regarding the service provided my car. And my car was finished in half the time they quoted initially. More

by bwestfall911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Cody Johnson, Yvonne Russell , Cameron Hilden

Jan 02, 2024

Jackson Acura responded

Thank you for taking the time to share your positive feedback! We're delighted to hear that you experienced great service and effective communication regarding your car. Efficiency and timely service are priorities for us, and we're thrilled to have exceeded your expectations! If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

December 27, 2023

Dealership Rating
Employee Rating

Nick Covino provided great service. He was able to fit me in to look at my car quickly and found that services that another dealer recommended were not necessary. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2024

Jackson Acura responded

Thank you for taking the time to share your positive experience with Nick! We're pleased to hear that he provided great service and accommodated you promptly. It's especially valuable to know that Nick's expertise led to the discovery that certain services recommended by another dealer were not necessary. We appreciate your feedback and the trust you've placed in us. If there's anything else we can assist you with, please feel free to reach out. We look forward to continuing to provide you with excellent service in the future. Thank you for choosing us for your automotive needs! Warm Regards, Jackson Acura Team

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