Nick Covino
Nick Covino at Jackson Acura

Nick Covino | Page 31

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,693 Reviews

Committed to customer satisfaction and strive for the best relationships with YOU the client Knowledge of the Acura line comes Experience

4.8

1,693 Reviews

Write a Review

Dealership Experience

26 yrs, 9 mos

Industry Experience

48 yrs, 5 mos

Specialties & Trainings

Been in the Dealership roles since 1978-Service Advisor-Service Manager-Body shop Estimator-Been at Jackson Acura for 9 years

1693 Reviews of Nick Covino

February 16, 2024

Dealership Rating
Employee Rating

5 My wife and I drove from Florida to have the car serviced at Jackson Acura because we love the service and trust them. They are fast too! More

by JAYPO1113
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Feb 22, 2024

Jackson Acura responded

Thank you for sharing your experience with us! We're truly honored that you and your wife drove all the way from Florida to have your car serviced at Jackson Acura! Ensuring the satisfaction and confidence of our customers is always our top priority, so your trust and loyalty truly mean the world to us. If there's any further assistance you need, please don't hesitate to reach out. Thank you for choosing Jackson Acura! We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

February 13, 2024

Dealership Rating
Employee Rating

Excellent and fast service The service there is very efficient and quick to finish the job More

by LEONIV
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Feb 22, 2024

Jackson Acura responded

Thank you for sharing your experience with us! We're thrilled to hear that you received excellent and fast service during your visit. At Jackson Acura, we strive to provide top-notch service that is both efficient and effective, and we're delighted that we succeeded with you. Thank you for your continued trust in us for your vehicle needs! Please don't hesitate to reach out if you have any questions or need assistance. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

February 11, 2024

Dealership Rating
Employee Rating

Outstanding as always. Service, price, quality all excellent. Nick is the best Always delivers concierge service More

by kcorb
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Feb 22, 2024

Jackson Acura responded

Thank you for sharing your experience with us! We're thrilled to hear that you had another outstanding visit to Jackson Acura. Providing excellent service, fair pricing, and top-notch quality are always our priorities. We're delighted to hear that Nick consistently delivers concierge service to you. At Jackson Acura, we strive to go above and beyond to ensure that our customers receive personalized and attentive care. Thank you for your continued trust in us for your vehicle needs. If you have any questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

February 10, 2024

Dealership Rating
Employee Rating

As always, I was extremely pleased wiyh Nick Covino's recommendations for my car and the results! Have been getting my car (MDX) serviced at Jackson Acura ever since I purchased it 8 years ago and have r More

by jfbbb
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Feb 22, 2024

Jackson Acura responded

Thank you for sharing your experience with us! We're thrilled to hear that Nick continues to provide you with excellent service and valuable recommendations for your MDX. At Jackson Acura, we take pride in delivering outstanding service to our customers, and it's wonderful to hear that you've been receiving exceptional service consistently over the past 8 years. We truly appreciate your loyalty and trust in choosing Jackson Acura for your vehicle needs. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

February 02, 2024

Dealership Rating
Employee Rating

Efficient, knowledgeable, good service Good to get frequent updates of progress Good communication of work being done More

by twilkes0
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Feb 05, 2024

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We're thrilled to hear that you had an efficient and knowledgeable experience at Jackson Acura and that you appreciated the frequent updates on the progress of your services. Providing consistent, clear communication and keeping our customers well informed is one of our top goals. Your satisfaction is very important to us, and we're grateful for the opportunity to serve you! If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back for any future car needs! Warm Regards, Jackson Acura Team

January 31, 2024

Dealership Rating
Employee Rating

Professional, friendly service. The staff keeps you informed. Nick was a pleasure to work with. More

by RICHARD
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Feb 05, 2024

Jackson Acura responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our team, and that Nick provided you with professional and friendly service. Keeping our customers informed throughout the process is important to us, and we're glad to know that you felt well-informed during your visit. At Jackson Acura, providing excellent service is our priority, and we're thrilled that Nick made your experience a pleasure. If there's anything else we can assist you with, please don't hesitate to reach out. Looking forward to serving you again in the future! Warm Regards, Jackson Acura Team

January 27, 2024

Dealership Rating
Employee Rating

The service was quick and easy as Nick explained to me as he went through what work was being done to the car on Thursday. More

by JSA779
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Feb 05, 2024

Jackson Acura responded

Thank you for sharing your recent experience with us! We're delighted to hear that your service experience with Nick was quick and easy. We're glad that Nick was able to clearly walk you through the process during your visit on Thursday. Your satisfaction is our priority, and we're very grateful for the opportunity to serve you! If there's anything else we can assist you with, please don't hesitate to reach out. Warm Regards, Jackson Acura Team

January 26, 2024

Dealership Rating
Employee Rating

everyone is always so friendly, have a sense of urgency, and get us taken care of quickly?? More

by K3
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Sep 25, 2024

Jackson Acura responded

Thank you for your kind words! We apologize for the delayed response as our department is going back to address older reviews. We’re thrilled to hear that you consistently experience friendly service and a sense of urgency during your visits. At Jackson Acura, we strive to ensure every customer feels valued and taken care of quickly. Your feedback reinforces our commitment to providing excellent service, and we truly appreciate your support. We look forward to seeing you again soon! Warm Regards, Jackson Acura Team

January 22, 2024

Dealership Rating
Employee Rating

Nice clean friendly people and will get the job done. Slot are available easily for maintenance More

by n1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Johnson

Jan 26, 2024

Jackson Acura responded

Thank you for taking the time to share your experience with us! We truly value your feedback and are pleased to hear that you found our facility to be welcoming and our staff to be friendly. Ensuring a positive atmosphere and excellent service is our top priority, and we're delighted that we could provide that for you. We're also glad to hear that scheduling maintenance appointments with us was easy and convenient for you. We strive to make the process as seamless as possible for our customers, and we're glad that we could meet your needs! Your feedback is greatly appreciated, and we look forward to continuing to serve you in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Warm Regards, Jackson Acura Team

January 21, 2024

Dealership Rating
Employee Rating

I was promptly greeted and was told it would take about an hour and a half to get service on my car. I grabbed a soft drink and some pretzels and in about an hour they called me. The area you wait in is More

by peggycarrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Yvonne Russell

Jan 26, 2024

Jackson Acura responded

Thank you for sharing your recent experience with us! We're delighted to hear that you were promptly greeted and that our team serviced your vehicle efficiently. It's great to know that you found our waiting area comfortable and inviting as well. (We're pleased that you enjoyed our complimentary concessions!) Providing excellent service and ensuring a comfortable experience for our customers is our priority, and we're delighted that we could meet your needs! If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

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