Nick Covino | Page 6

From the moment I made the phone call for the appointment to the moment I drove off with my car fixed, Nick was amazing! The entire staff was amazing and courteous, polite, and efficient. Facilities was clea to the moment I drove off with my car fixed, Nick was amazing! The entire staff was amazing and courteous, polite, and efficient. Facilities was clean and welcoming for everyone who was waiting. I would not go anywhere else ever! More

by sj5.cohen Verified Customer Verified Customer

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Service is always great Nick is great to work with. The car looks great. Thanks The car looks great. Thanks More

by julie_eck Verified Customer Verified Customer

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Had a B13 service performed. Have been a Jackson Acura customer for many many years. Service is always excellent. Really enjoy working with Nick Have been a Jackson Acura customer for many many years. Service is always excellent. Really enjoy working with Nick More

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I dropped my car off. Received a text with car info. Signed off on what to do and go pick up! No problem and I left my glasses and Nick found them! Yeah/thank you! Received a text with car info. Signed off on what to do and go pick up! No problem and I left my glasses and Nick found them! Yeah/thank you! More

by Smicheli Verified Customer Verified Customer

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Not pushy about doing all maintenance at one time. Made suggestions which could wait a few months and which needed attention first. Thanks Nick Made suggestions which could wait a few months and which needed attention first. Thanks Nick More

by christyfondren Verified Customer Verified Customer

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Nick was so kind and helpful. I recently lost my husband of 25 years who handled all auto issues. I could tell that Nick was honest and trustworthy which made all the difference i I recently lost my husband of 25 years who handled all auto issues. I could tell that Nick was honest and trustworthy which made all the difference in the world. More

by dashbernal Verified Customer Verified Customer

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Our experience at Jackson Acura is always very consistent. We can rely on them to maintain our vehicles with honesty and integrity. consistent. We can rely on them to maintain our vehicles with honesty and integrity. More

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Nick is my Service Advisor who always takes the time to listen to my concerns I'm experiencing with my car. Nick's attentiveness and his ability to provide me with guidance/solutions to help me resolve th listen to my concerns I'm experiencing with my car. Nick's attentiveness and his ability to provide me with guidance/solutions to help me resolve the issue was great. Nick went one step further, he asked Brian, the technician, to join our conversation so he could hear my concerns. Brian asked additional questions and went with me to test drive my car so he could experience the issue first hand. In this day and age when good customer service is non-existent, I'm truly grateful for the outstanding service level experience that I received. Thank you Nick and Brian for your continuous commitment and dedication to satisfy the customer. Your willingness to go above and beyond to help me resolve my car issue, does not go unnoticed. Truly grateful to you both for addressing and resolving the issue. More

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Nick is always responsive & helpful. Whenever I take my car in the service techs do a good job Whenever I take my car in the service techs do a good job More

by ycreavalle Verified Customer Verified Customer

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Always great service provided by true professional. Car was ready as promised and all the work was done to our complete satisfaction. Car was ready as promised and all the work was done to our complete satisfaction. More

by Mike1950 Verified Customer Verified Customer

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