Nick Cruz
Nick Cruz at Lexus of Sacramento
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Nick Cruz | Page 30

Service Advisor

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

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4.8
346 Reviews
4.8

346 Reviews

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346 Reviews of Nick Cruz

September 18, 2020

Dealership Rating
Employee Rating

I already left a review so please see previous. I cannot really rate the people below because it’s about the situation in general. I paid way too much not to have my issue completely resolved. I paid almost More

by Kerry Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Christina Carson, Tracey Cach , Joe Burton, Eric Foltz, Ryan Hansen, Mike Huttleston, Mike Huttleston, Brandy Joseph

September 17, 2020

Dealership Rating
Employee Rating

Exceptional service! As usual, all the staff was very helpful, attentive, friendly and professional. I feel truly valued and fully satisfied with the work performed. Outstanding! More

by ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2020

Lexus of Sacramento responded

Thank you for taking the time to review us! We appreciate your feedback and are thrilled to hear that you had such an excellent experience. Safe travels and we hope to work with you again at Lexus of Sacramento!

September 17, 2020

Dealership Rating
Employee Rating

Lexus always makes me feel welcome but wish the donuts were still available... Also, the loaner cars are in good condition and friendly staff to get you on the road. More

by BRIANROYSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2020

Lexus of Sacramento responded

We are happy to hear that you have had such excellent experiences working with our team! Thank you for your business and we hope to see you back at Lexus of Sacramento next time!

September 17, 2020

Dealership Rating
Employee Rating

Lexus of Sacramento is always great to me and my IS350!! :) Great service and quickness while I waited!! :) Thank you again!! :) Excellent today and always!! :) More

by GFILBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2020

Lexus of Sacramento responded

Thank you for your confidence in the Lexus of Sacramento team! We are so proud to have earned your business and hope to work with you again down the road. Safe travels in your Lexus IS 350!

September 17, 2020

Dealership Rating
Employee Rating

As always the Lexus dealer was their to help with servicing of my car because for the fist time in 20 years I needed them to pick up my car and delivery it back to my home. Don' t know what I would More

by LEXUSOWNER2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2020

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 17, 2020

Dealership Rating
Employee Rating

Great service came for part recall check, they gave us a loaner and kept us informed and had a few items repair. I will definitely come back again. More

by RCAVASOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2020

Lexus of Sacramento responded

Hello, We are very happy to have provided you with such a positive experience working with Nick! We sincerely value your business and look forward to your next visit. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 17, 2020

Dealership Rating
Employee Rating

The Lexus Service Team was great! The provided friendly, fast, effective and efficient customer service. Good, reliable service work on my vehicle. Highly recommend for sales and service. More

by Bonzer84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2020

Lexus of Sacramento responded

Thank you for the kind words about our team! We appreciate your business and are proud to have earned your endorsement. We hope to see you again at Lexus of Sacramento!

September 17, 2020

Dealership Rating
Employee Rating

Lexus has a top employee that represents Lexus well. Mr. Nick Cruz is very knowledgeable, polite, he will always have the right answer for you and goes the extra mile. More

by Mmunoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 18, 2020

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 17, 2020

Dealership Rating
Employee Rating

Excellent service! Absolutely the best service department I’ve ever been too! They gave me a beautiful loaner vehicle and my car was done the same day! More

by YARATA1015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2020

Lexus of Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Sacramento. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 17, 2020

Dealership Rating
Employee Rating

Nick was terrific as always. Gave me options for new tires which I really appreciated and was able to make a decision quickly. Returned the next day to get the new ones put one. Always appreciate how More

by LISACROWE50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 18, 2020

Lexus of Sacramento responded

Thanks for sharing your thoughts about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

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