Nick Feruito

5/5 Stars – Kristy Tomcho is basically a car-buying superhero in heels Look, I walked into the Ken Ganley Ford Parma (the main active one there, at 8383 Brookpark Rd), dealership feeling like my cre superhero in heels Look, I walked into the Ken Ganley Ford Parma (the main active one there, at 8383 Brookpark Rd), dealership feeling like my credit score was auditioning for the role of "villain in a bad rom-com"—not exactly prime car-buying position. Bills were stacking, options were slim, and I was ready to settle for whatever sad little economy box they could squeeze me into. Then Kristy happened. This woman didn't just sell me a car—she performed actual miracles. With the patience of a saint, the negotiation skills of a chess grandmaster, and the charm of someone who could talk a lemon into becoming lemonade, she worked every angle to get me approved for something way better than I deserved. We're talking a super sweet ride that actually makes me smile every time I start it (and doesn't make my wallet cry). No high-pressure tactics, no shady back-and-forth, just straight-up advocacy for what I needed. She explained everything clearly, fought for the best deal possible, and made the whole process feel like we were teaming up against the finance gods—and we won. If you're in the market (or think you're not quite in the market yet), do yourself a favor and ask for Kristy. She doesn't just close deals—she creates happy endings. This dealership is lucky to have her, and now I'm lucky to have this awesome car thanks to her. 10/10 would buy from her again (and probably will when it's time for the next upgrade). Thank you, Kristy—you're a legend! More

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Great to do business with! No sales pressure and good communication. Definitely recommend Austin, very knowledgeable! No sales pressure and good communication. Definitely recommend Austin, very knowledgeable! More

by sbcleaningllc Verified Customer Verified Customer

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Had a great experience! ! Scott Birch is a great guy to work with as well ! Scott Birch is a great guy to work with as well More

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Ken Ganley Ford took me in and took wonder care of me after another dealership did not. From the front desk all the way to service were very accommodating and helpful. Pam has been helping me find a vehi after another dealership did not. From the front desk all the way to service were very accommodating and helpful. Pam has been helping me find a vehicle that would be safe and reliable! She is great! More

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This is my third Ford escape lease. Sorry Ford decided to cancel the escape model. Sorry Ford decided to cancel the escape model. More

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pleasant experience PAM is great. my whole family has bought cars from her. will buy more in the future my whole family has bought cars from her. will buy more in the future More

by oldgrayguy1954 Verified Customer Verified Customer

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George was so kind and helpful and made me feel very comfortable and not rushed. Matt and Nick were also great in helping me find what I was looking for. Overall I had a great experience and would reco comfortable and not rushed. Matt and Nick were also great in helping me find what I was looking for. Overall I had a great experience and would recommend them. More

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We had a great experience at Ken Ganley Ford Parma! Austin was wonderful to work with and made trading in and purchasing a new car simple and easy! Austin was wonderful to work with and made trading in and purchasing a new car simple and easy! More

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Great experience. Very friendly staff. Would definitely go back for future purchases. Great selection of vehicles Very friendly staff. Would definitely go back for future purchases. Great selection of vehicles More

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Good service willing to do what it takes to get the deal done. Would purchase from dealer again done. Would purchase from dealer again More

by BERRYRBRIAN Verified Customer Verified Customer

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