Nick Hawk | Page 37

Service was quick and efficient. People were polite. Sol is a very good customer service agent. People were polite. Sol is a very good customer service agent. More

by pmaloo Verified Customer Verified Customer

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Prompt and timely scheduling of service. Work completed on the time schedule and price promised. Courteous workforce. Work completed on the time schedule and price promised. Courteous workforce. More

by Wayne Verified Customer Verified Customer

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Sal was great as always. Very friendly and straight forward. And really everyone I interact with at Ferman has been wonderful. Very friendly and straight forward. And really everyone I interact with at Ferman has been wonderful. More

by kcmoore11 Verified Customer Verified Customer

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Quick service. Professional and detailed on all aspects of the service needed. Thank you. Alex Professional and detailed on all aspects of the service needed. Thank you. Alex More

by alexfranco6 Verified Customer Verified Customer

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Everything was great…. .Ferman. Is a first class dealer with great people like Dan MacDonald And Nick in service. .Ferman. Is a first class dealer with great people like Dan MacDonald And Nick in service. More

by Babson79 Verified Customer Verified Customer

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Very responsive and helpful. Service was executed in a quick fashion while I waited in a comfortable space. Very happy with the service. Service was executed in a quick fashion while I waited in a comfortable space. Very happy with the service. More

by racarp Verified Customer Verified Customer

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I drove down on vacation when my AC went out. I called Ferman and left a message. She called me back right away and was able to get me in the same afternoon. The service representative knew that I called Ferman and left a message. She called me back right away and was able to get me in the same afternoon. The service representative knew that it was a known issue for my make and model. Ferman fixed the AC and also performed a multi point inspection. I was impressed that the dealership texted me with the results, asking whether or not I wanted the service performed. They found that my rear tires were worn. They let me see the tires. I was impressed at how many bays they have. There must be 40! They replaced my tires and performed an alignment all within 3 hours. I would highly recommend this dealership. More

by Staceylynn@cox.net Verified Customer Verified Customer

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I always receive excellent customer service whenever I visit Ferman! Nick and Cesar are great. Thank you for your assistance. visit Ferman! Nick and Cesar are great. Thank you for your assistance. More

by trailew2 Verified Customer Verified Customer

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Repaired uncommon problem for me. Work well done. Kept me well informed. Will take future service needs to them. Highly recommended. Work well done. Kept me well informed. Will take future service needs to them. Highly recommended. More

by WGROVES3 Verified Customer Verified Customer

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Wonderful service department. Very responsive and polite. Do very good work. I really like both the Ferman and BMW and Volvo dealerships. Very responsive and polite. Do very good work. I really like both the Ferman and BMW and Volvo dealerships. More

by richard.hadlow Verified Customer Verified Customer

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