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Nick Mudd
Nick Mudd at Russ Darrow Metro Mazda

Nick Mudd

Service Advisor

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.6
88 Reviews

Industry Experience

3 yrs, 5 mos

4.6

88 Reviews

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88 Reviews of Nick Mudd

March 05, 2026

Dealership Rating
Employee Rating

It is always a positive and pleasant experience when I visit the dealership. Everyone I’ve encountered in the Service Department is friendly, professional, and competent. More

by precise1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kirsten Jones, Miguel Mazaba, LANDON HILL

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Mar 05, 2026

Russ Darrow Metro Mazda responded

Thank you for sharing such kind feedback about your recent service on your Mazda CX-5. We’re delighted to know our service team’s friendly and professional approach continues to make each visit pleasant for you. Jalen Moore jalen.moore@russdarrow.com

February 28, 2026

Dealership Rating
Employee Rating

Bruce and the guys over at metro Mazda took good care of me. I’m satisfied More

by RMOORE225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Miguel Mazaba

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Feb 28, 2026

Russ Darrow Metro Mazda responded

We’re glad Bruce and our team provided excellent care for your Mazda CX-5 and that you’re pleased with the service. Thank you for sharing your experience. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

February 20, 2026

Dealership Rating
Employee Rating

No problems. Oil change and tire rotation while I waited. Was in and out in a reasonable time. More

by Never again
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Miguel Mazaba, Victor Perez-Gonzales

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Feb 20, 2026

Russ Darrow Metro Mazda responded

Thank you for letting us know your Mazda CX-5 oil change and tire rotation were handled promptly. We’re glad you could wait comfortably and were in and out in a reasonable time. We look forward to assisting you with future service. Jalen Moore jalen.moore@russdarrow.com

February 17, 2026

Dealership Rating
Employee Rating

Very good service thank you very much Very kind representative good service as well good More

by DD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Kirsten Jones, Zoe DeRose, Victor Perez-Gonzales, LANDON HILL

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Feb 17, 2026

Russ Darrow Metro Mazda responded

Thank you for the five-star rating. We’re thrilled our team provided kind and efficient service for your Mazda CX-5. Feel free to reach out anytime you need assistance. Jalen Moore jalen.moore@russdarrow.com

February 15, 2026

Dealership Rating
Employee Rating

The team is communicative and thorough. They do their best to get you out of there as fast as they can. More

by COLLINS_ANNALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 15, 2026

Russ Darrow Metro Mazda responded

Thank you for recognizing our team’s clear communication and thorough approach during your Mazda service. We’re pleased we could get you back on the road swiftly and appreciate the five-star review. Jalen Moore jalen.moore@russdarrow.com

February 12, 2026

Dealership Rating
Employee Rating

Very nice to know that I can trust this dealership for all my car needs. Thanks! More

by FFLOPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Gerald Schiller

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Feb 13, 2026

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jalen Moore jalen.moore@russdarrow.com

February 05, 2026

Dealership Rating
Employee Rating

Very pleased with the professionalism of staff and the work done on my car.The waiting area was comfortable and accomodating. More

by k_b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba

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Feb 05, 2026

Russ Darrow Metro Mazda responded

Thank you for recognizing our team’s professionalism and the work completed on your Mazda. We’re glad the waiting area provided a comfortable environment. We appreciate your feedback and look forward to serving you again.

January 31, 2026

Dealership Rating
Employee Rating

Outstanding staff completely satisfied with work on vehicle was requested waiting area comfortable and clean More

by pneicy1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

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Jan 31, 2026

Russ Darrow Metro Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Metro Mazda to be a positive one. Please don't hesitate to reach out if you need anything else. Jalen Moore jalen.moore@russdarrow.com

January 21, 2026

Dealership Rating
Employee Rating

I like Russ Darrow they take good care of me everytime I need something they’re great More

by Deandrej3223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Kirsten Jones, Miguel Mazaba, Zoe DeRose, Victor Perez-Gonzales

Report | Print
Jan 21, 2026

Russ Darrow Metro Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Metro Mazda. We look forward to having you as one of our valued customers for many more years to come! Jalen Moore jalen.moore@russdarrow.com

December 24, 2025

Dealership Rating
Employee Rating

Rep tried to charge me extra for windshield wipers already included in winter Svc pkg they offered to me. Also tried to charge me $30 taxes on a $145 bill (20% tax)! Finally, got home next day to fi More

by skc1one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Dec 31, 2025

Russ Darrow Metro Mazda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jalen Moore jalen.moore@russdarrow.com

Dec 31, 2025

Russ Darrow Metro Mazda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jalen Moore jalen.moore@russdarrow.com

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