Nick Papantonakis | Page 76

Stacey Dennis is Amazing! Stacey understood and listened to what I wanted. She found a car for me to fit my needs. She didn't treat me like I didn't know anything about what I Stacey understood and listened to what I wanted. She found a car for me to fit my needs. She didn't treat me like I didn't know anything about what I wanted like some other dealerships/sales person does. She was very knowledgable about the cars and the features it had. I would recommend her to everyone trying to buy or lease a new vehicle. More

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Purchase car for daughter going to KSU Our daughter wanted a Mazda CX5 and Mike showed her a Ford Escape just off the truck and she became a member of the Ford family :) She just loves the Our daughter wanted a Mazda CX5 and Mike showed her a Ford Escape just off the truck and she became a member of the Ford family :) She just loves the car and were happy he took the time to make sure she understood all the features and that she was getting what she wanted.Its a lovely car for her and we couldn't be more pleased; thank you.Everyone was very nice More

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Klaben Ford Lincoln of Warren Great Group of Employees I saw the car I was interested in on the dealers web page. I used the my car trade-in calculator value and e-mailed that along with the car of intere I saw the car I was interested in on the dealers web page. I used the my car trade-in calculator value and e-mailed that along with the car of interest to the dealer. I received a verification that a salesman would call to make an appointment. When I arrived the salesman was waiting with the car ready to show . He explained all the features, we went on a demo ride, we worked out a deal and I was out the door with a pre-owned certified 2014 MKZ all within two hours, More

by LRCALLIHAN Verified Customer Verified Customer

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Please Salesman to customer service was outstanding . Very helpful in making me feel very comfortable with decision.Would recommend this dealership to other Salesman to customer service was outstanding . Very helpful in making me feel very comfortable with decision.Would recommend this dealership to others. Hoping to continue with this dealership for years to come. More

by MFERENAC52 Verified Customer Verified Customer

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A great dealership to buy a new car from. I have dealt with Jim in the past and find him to be very knowledgeable. Takes the time to explain everything. Also the service dept. is great. I have dealt with Jim in the past and find him to be very knowledgeable. Takes the time to explain everything. Also the service dept. is great. More

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Great experience for buying my first car They worked within my budget to find me a car that fit my needs. They are extremely nice and helped me way out all my options. When I picked my car up They worked within my budget to find me a car that fit my needs. They are extremely nice and helped me way out all my options. When I picked my car up it was cleaned and ready to go. More

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It was awesome they treat you like family Everyone listen to your concerns with your car. They get your car fixed the first time in a timely matter. They are just awesome!!!!!! I would recomme Everyone listen to your concerns with your car. They get your car fixed the first time in a timely matter. They are just awesome!!!!!! I would recommend everyone to come see Klaben family for your first car or to have your car fixed More

by STEPHEN.GRUBB2009 Verified Customer Verified Customer

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Wonderful experience Jim made this process easier than I expected it to be! I recently had a personal loss of a loved one, so purchasing a vehicle on my own was difficult Jim made this process easier than I expected it to be! I recently had a personal loss of a loved one, so purchasing a vehicle on my own was difficult. Jim made me feel very at ease and comfortable with the process. Very satisfied customer! More

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bye bye GM I started my day at a Chevy dealer, looking to get out of a Malibu lease that I was upside down in. Now, I knew I wasn't in the best shape credit wis I started my day at a Chevy dealer, looking to get out of a Malibu lease that I was upside down in. Now, I knew I wasn't in the best shape credit wise, and with the lease, it made things even worse. GM Financial gave me an option to get out of the malibu and BUY a base, and I do mean base level cruise for an outrageous amount of money. When I asked about other options the GM salesman said "you're already locked into a lease, we have nothing to gain by working another deal for you". That being said, I left. Now, I have never stepped foot into a Ford dealership in my life. I stopped mainly because my wife pushed me to look at other options. So Klaben Ford, here we go. I walked in the door and was greetly in a friendly manner by Matthew Coxson. I explained to him my morning and what happened, as well as what I was trying to do. He smiled, and said, let's see what options we have. The process was so smooth and so easy it seemed unreal. Within a few minutes I was test driving a Fusion with tons of features my Malibu didn't have. When we got back Matthew informed me that they were able to not only get me approved, but at 0%. His level of professionalism and respect for me, my time, and my situation has made me a "Ford guy" for life. I will buy every one of my cars from this guy because of the service that was provided during this visit. I met with Nick in financing to get all the paperwork taken care of. Same experience, Nick was great, we laughed and talked about things other than the financing. He went over the extended service plans with me in an informative way, and wasn't pushy about it at all. He explained the next steps and had me in and out. Nick was an equally amazing piece of this puzzle. All in all I was out the door with my new Fusion in about half the time I WASTED at the Chevy dealer. I 100% recommend Klaben, and more specifically Matthew and Nick. More

by TWARRIX Verified Customer Verified Customer

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My First Purchase. Working with Jim made it easy. I told him what I wanted and how much and her found it! Even working on his day off to help me out! Working with Jim made it easy. I told him what I wanted and how much and her found it! Even working on his day off to help me out! More

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