Nick Papantonakis | Page 77

"There is a reason I have been coming here for over 30 years Quality , Experience, and value!!! If you have dealt with Klaben Crown Ford on a regular basis you will notice that they retain their employees for a Quality , Experience, and value!!! If you have dealt with Klaben Crown Ford on a regular basis you will notice that they retain their employees for a long time! This equals competence, experience, and loyalty . These attributes are obvious when dealing with the staff!!! More

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Fixing issues with used SUV we bought Stood behind their guarantee and fixed our replaced everything we asked about. The day we bought it they stayed until we were happy with everything ev Stood behind their guarantee and fixed our replaced everything we asked about. The day we bought it they stayed until we were happy with everything even though it was after hours. More

by VIGKSAN Verified Customer Verified Customer

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Going above and beyond! Jim was quick to reply to any and all questions we had in a timely manner. He stayed late when we couldn't quite make it on time and coordinated all t Jim was quick to reply to any and all questions we had in a timely manner. He stayed late when we couldn't quite make it on time and coordinated all the out of state paperwork/taxes (along with Nick) flawlessly. Thanks Jim! More

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Team effort The sales team at Klaben Warren can't be beat. They banded together and helped my husband and I seal a deal in record time. We both work at jobs that The sales team at Klaben Warren can't be beat. They banded together and helped my husband and I seal a deal in record time. We both work at jobs that limit our off-time drastically, so our visit to Klaben had to be a quick one. In a very short period of time, we had a gorgeous car at a fair price. They are to be commended for all their efficient and helpful work. More

by VELINA.TAYLOR Verified Customer Verified Customer

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It was a very pleasant experience. I was very impressed that they were very organized and professional. The salesman ( Jim V) was outstanding with his willing to please and inform us of I was very impressed that they were very organized and professional. The salesman ( Jim V) was outstanding with his willing to please and inform us of the entire process. He listened and delivered! More

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Great customer service! They all go above and beyond here !!! Answer all questions and they make sure you are completely satisfied every time!!! I recommend them to everyone They all go above and beyond here !!! Answer all questions and they make sure you are completely satisfied every time!!! I recommend them to everyone !! More

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Best dealer experience I've ever had This was my 5th new vehicle purchase in 15 years and by far my best experience. I was buying a Focus RS which is a pretty sought after car at the mom This was my 5th new vehicle purchase in 15 years and by far my best experience. I was buying a Focus RS which is a pretty sought after car at the moment. I had emailed or called at least thirty dealerships within 250 miles and all wanted over sticker and wouldn't let me test drive it. Jim at Klaben in Warren was the exact opposite. They were not asking an ADM (Additional Dealer Markup) and mentioned more than once that their goal was to cultivate long-term relationships with local buyers. Furthermore, before I even asked to test drive the car (and was expecting a no), Jim Valesky asked me if I wanted to take it for a ride. It really made me feel comfortable pulling the trigger on trading my 2012 Raptor. Speaking of my Raptor, Mike Klaben approved a more than fair trade-in price. I've never met a nicer guy that runs a dealership. I also appreciate Nick Papantonakis getting me through the finance department in under 15 minutes. I'm not one to buy warranties or undercoatings, etc. And Nick was professional about this, giving me no pressure at all. Thanks everyone at Klaben Ford of Warren, I will definitely be back in the future to buy a new Raptor or more likely a GT350. -Josh More

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Above and beyond We have been dealing with Mike Urbania of Klaben for over 15 years and will not go anywhere else. He is our 'go-to' for all our vehicle needs. When We have been dealing with Mike Urbania of Klaben for over 15 years and will not go anywhere else. He is our 'go-to' for all our vehicle needs. When someone mentions they are in the market for a vehicle, Mike is the referral we always give! Customer satisfaction is his #1 priority. Going above and beyond is just who he is. Best salesman ever.... hands down!!! The Crawfords More

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Brought new 2017 escape First off John our salesman was excellent. I went in told him exactly what we wanted and he found it for us. He worked with us on our pricing and got First off John our salesman was excellent. I went in told him exactly what we wanted and he found it for us. He worked with us on our pricing and got us exactly what we wanted. Mike Kalben came over and thanked is for purchase. At that time I told him his people and especially his service department is what brought me back to him. The day of pick up Jim Valskey could not have more helpful and professional. He took time to go over everything thing with is he was excellent! Now let's talk finance Nick was excellent explain everything we signed, explained extended warranty and we already spoke with him on our next purchase. Mr. Kalben John, Jim and Nick are all excellent employees. The last escape we bought there was 100% serviced at you dealership and they too are excellent. Mr. Kalben it really meant something to my wife and I that you took the time to come thank us personally for our purchase. Your team has earned our business and I will always come to your dealership first when going to buy Thanks Andrew Patrick More

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Great I had been looking for a car for a week and needed one by saturday spetember 3, 2016 and went to a few places that didnt work out but i saw a ford esc I had been looking for a car for a week and needed one by saturday spetember 3, 2016 and went to a few places that didnt work out but i saw a ford escape at klaben and I beleive his name was Matt helped me greatly and worked with me on pricing and i was able to walk out of there with my new car. This dealership was very good and friendly an i would recommend them to anyone who needs a vehicle. More

by ROMANS6VS23 Verified Customer Verified Customer

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