Nick Polytarhos | Page 36

I came in for my first car service. The person that helped me was very nice even when I was waiting for my car the people were nice. helped me was very nice even when I was waiting for my car the people were nice. More

by mzescalade07 Verified Customer Verified Customer

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Mark Christopher Auto Center was great. I purchased a pre-owned Cadillac Eacalade that has been wonderful. The sales and service people were fabulous and friendly. pre-owned Cadillac Eacalade that has been wonderful. The sales and service people were fabulous and friendly. More

by DHEATHCOAT Verified Customer Verified Customer

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Manager Joe was very friendly and professional we had a pleasant experience working with him. Sales person was not pushy which I like we already knew exactly what we wanted. pleasant experience working with him. Sales person was not pushy which I like we already knew exactly what we wanted. More

by TCABAN6371 Verified Customer Verified Customer

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Good service, good deal, and the best of dealers I like. The sale is very nice. He make me happy to get a new car. The sale is very nice. He make me happy to get a new car. More

by Thu Luong Verified Customer Verified Customer

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Muy agradecida con Luis su servicio fue espectacular muy buen servicio.muy amigable y quedamos muy satisfechos y muy agradecidos con sus servicio gracias n buen servicio.muy amigable y quedamos muy satisfechos y muy agradecidos con sus servicio gracias n More

by soniaventura1991 Verified Customer Verified Customer

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Awesome guys. They tried there best in helping me with my truck sale and accessories. I would recommend anyone to them. It’s my truck I bought from them. truck sale and accessories. I would recommend anyone to them. It’s my truck I bought from them. More

by wizardrestorations Verified Customer Verified Customer

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Good customer service, treated me and others like family. Even catering to my thirst. I really like the upgrades on the Paperless signing of documents. Thank you very much for a great experience. Even catering to my thirst. I really like the upgrades on the Paperless signing of documents. Thank you very much for a great experience. More

by MIK85JAMES Verified Customer Verified Customer

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Began the process of purchasing a GMC with Jason. He showed me all my figures with my down payment, apr and discounts (gm supplier discount). He then took me to the Chevrolet building to begin paperwork showed me all my figures with my down payment, apr and discounts (gm supplier discount). He then took me to the Chevrolet building to begin paperwork. This is when things went down hill due to the manager. After filling out pre qualification paperwork, I waited for financing. The manager received 2 call from other customers and one dealer about the truck I was purchasing. The manager then decided that he would no longer honor the deal we had made and sent Jason to inform me, that bc he received other interest he no longer felt like allowing me to use my gm supplier discount which was already plugged into our agreed upon numbers. I was informed his reasoning for this was that I had too good of a deal and he could make more money off someone else. Now I understand I had a good deal but my supplier discount did not come out of Mark Christopher’s pocket directly. This was purely a manger that just wanted to pad his numbers and make more money off of me. I believe this to be highly unethical after I had agreed in terms with Jason. Even when frustrated I offered to split the difference with the manager and only take 1500 of the discount. Apparently the manager did not like that idea haggled with me over $200. Your sales manager actually took the time to haggle with someone purchasing a $70000 truck over $200. And this was after he decided to pull away my discount your team agreed to. In my opinion this is horrible customer service by the sales manager and for that reason will most likely never come back to Mark Christopher. But wait it gets worse.. I was told by Jason that he would deliver my truck later that day after the LPO parts were installed. Around 430pm (3 hrs later) I Received a call from Jason to inform me that they did not actually have any of my parts and he would deliver my incomplete truck by 5. I’m sorry incomplete truck? I spent all that money, got ripped off by the sales manager and was haggled with over $200 for a truck that now tour telling me is incomplete and I’d have to wait a week to get the rest of it? What horrible customer care you guys have. Why wasn’t I told any of this before I left? I could of taken the incomplete truck home myself? What a disgrace of a sales team that gm has on display at Mark Christopher. More

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Was quite happy with my whole experience. I was able to lease a 2020 Encore and returned my 2017. Got a deal that couldn't be beat. JT did great job. lease a 2020 Encore and returned my 2017. Got a deal that couldn't be beat. JT did great job. More

by QUEPASTA4U Verified Customer Verified Customer

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Quick process. From greeting to closure the process was adequate. The one item I would suggest improvement on, would be the availability of more diverse inventory, mainly color variety. Now I understand su adequate. The one item I would suggest improvement on, would be the availability of more diverse inventory, mainly color variety. Now I understand supply and covid related issues to supply. I'm happy with the vehicle I was able to obtain. Thank you for the quick process. More

by 1SOCALHAWK Verified Customer Verified Customer

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