Dealership Experience
13 yrs, 1 mo
444 Reviews
Write a Review444 Reviews of Nick Poole
November 09, 2019
First Class The team at Valley Honda is first class. It started with liking a car online and within a couple of hours receiving an email from Leesley who was hel The team at Valley Honda is first class. It started with liking a car online and within a couple of hours receiving an email from Leesley who was helpful and yet not pushy. She answered my questions about the car and even called other dealerships in finding answers to the questions I had about the maintenance of the car that I wanted. I showed up at Valley Honda without an appointment and Nick Poole helped me anyways. I told him I had 15 minutes to see the car as I had a birthday party to get to and he accommodated every request. Leesley followed up with me the next day and helped make the purchase easy and affordable. On top of that when one of my key fobs was missing and had a low battery Leesley and her team found the key and fixed the battery for me with no cost. Valley Honda will be the first place that I stop at when its time to buy another car. More
Other Employees Tagged: Leesley Sandoval, There was someone in parts on 11/08 that was so helpful at the desk. I wish I would have remembered his name.
October 31, 2019
Señor Oswaldo Lara un excelente salesman!Tiene un gran Señor Oswaldo Lara un excelente salesman! Tiene un gran conocimiento del carro que me vendió a mí que yo quedé inmensamente sorprendido Excelente ex Señor Oswaldo Lara un excelente salesman! Tiene un gran conocimiento del carro que me vendió a mí que yo quedé inmensamente sorprendido Excelente explicación de todas las opciones que tenía yo para mi compra de mi carro Él me ayudó inmensamente yo poder escoger un buen carro Honda Muy buena explicación de los precios y de las opciones de crédito que yo tenía desde que yo entré al dealership de la Honda me entrevisté con el señor Lara muy amable Con mucho conocimiento de sus productos que él vende ahí él es un buen salesman nunca me apuro para que yo hiciera una decisión él me dejó tomarme todo el tiempo que yo necesitaba y me hizo una gran explicación de todas mis opciones y ya cuando compré el carro me acompañó y me explico todas las cosas de mi carro Si pudiera yo le daba 10 estrellas en su Review yo nunca había visitado un Honda dealer pero les prometo que les diré a todos mis amigos que vayan para allá Honda Dealership Keep up the good work More
Other Employees Tagged: Oswaldo Lara, Rose
October 31, 2019
I was extremely nervous to make my first car purchase. However, George was great. He understood where I was coming from and made the whole experience enjoyable and most of all a smooth transition for me. However, George was great. He understood where I was coming from and made the whole experience enjoyable and most of all a smooth transition for me. I asked a million questions and he was there to answer every single one and never made me feel rushed. I am beyond happy with my beautiful new car. Thank you George! More
Other Employees Tagged: George Steuer
October 28, 2019
Great Customer Service We had a great experience with everyone that we interacted with. They were friendly and easy to work with. I appreciate the straight forward honesty a We had a great experience with everyone that we interacted with. They were friendly and easy to work with. I appreciate the straight forward honesty and professionalism. Shaun Dames was AWESOME! He was very patient, as it took me 4-hours to decide wth I wanted 😂. Thank you to all involved, I highly recommend Valley Honda and Shaun to everyone. More
Other Employees Tagged: Andrew Becker, Jim Hanahan, Shaun Dames
October 23, 2019
New Honda CRV purchase My experience at valley Honda purchasing a new auto was awesome mainly due to the knowledgeable and efficient sales consultant, Pat Malik. His knowled My experience at valley Honda purchasing a new auto was awesome mainly due to the knowledgeable and efficient sales consultant, Pat Malik. His knowledge of the total fleet and years of experience was very helpful as I determined the Auto to fit my needs. He was patient and worked with me step by step, answering my questions and followed up to ensure my needs were addressed. Thanks Pat! More
Other Employees Tagged: Pat Malik
October 18, 2019
AWESOME!!!! Can't begin to say what a pleasure experience buying a car from Dave was. After visiting another dealer and visiting Valley I just can't begin to tell Can't begin to say what a pleasure experience buying a car from Dave was. After visiting another dealer and visiting Valley I just can't begin to tell you the difference. From the personal appearance of your sales people, their friendliness, their helpfulness just everything, My husband has not stopped talking about it since we left, Valley is a little bit of a ride for us but we'll worth it. Dave, Nick, Jab, and your finance lady were top notch 10's all the way. More
Other Employees Tagged: Jab Rahman, Dave Zisk
October 16, 2019
Great Experience! Both Dominic and Nick were awesome to work with, professional and very respectful to us. We had a great experience buying our 2019 Odyssey there! My w Both Dominic and Nick were awesome to work with, professional and very respectful to us. We had a great experience buying our 2019 Odyssey there! My wife and I were reluctant to go to a new car dealership again based our last experience 5 years ago and have been buying at CarMax since then. Valley Honda showed us that not all new car dealers have that bad reputation on treating customers that same way. They had a deal put together for us in 30 minutes, had a very good selection of vans for us to look at. Jim in the finance office was good to work with. he showed us all the extra warranty coverage options and additional services that can be purchased but there was no high pressure sales pitch from him. Once my wife and I decline something he respected that and we moved on with the other paperwork. I would recommend working with Valley Honda. More
Other Employees Tagged: Jim Hanahan , Dominic D'Alesio
October 16, 2019
Great service Everyone at valley Honda was extremely welcoming and helpful, I enjoyed the service and felt completely comfortable during this experience. I would de Everyone at valley Honda was extremely welcoming and helpful, I enjoyed the service and felt completely comfortable during this experience. I would definitely recommend someone to valley Honda, keep up the good work! More
Other Employees Tagged: Michael Edelen
October 02, 2019
To say this dealership went above and beyond is an understatement. They helped me find the car that I needed with the best customer service you are going to find. Steve Grady (sales) and Nick Poole (f understatement. They helped me find the car that I needed with the best customer service you are going to find. Steve Grady (sales) and Nick Poole (finance) are the 2 people you want to see when buying a car. They will work tirelessly to make sure everything is perfect. All of the staff is fantastic, the dealership is clean, and the amenities while you wait are amazing. If you are looking for a car, do yourself a favor and stop by Valley Honda. I will continue to shop with them seeing as they truly care for the customer and not just the sale. More
Other Employees Tagged: Emilio Espinosa , Steve Grady
September 15, 2019
Great Experience We recently purchased a used GMC truck from this location. We live approximately 5 hours from Illinois and we worked with Oswaldo Lara. We highly reco We recently purchased a used GMC truck from this location. We live approximately 5 hours from Illinois and we worked with Oswaldo Lara. We highly recommend working with him as he was incredibly informative and helpful! He seemed to go out of his way for us, including sending us a personal video of the truck to give us a better feel for the quality and condition of the vehicle. For that reason, the condition and price of the vehicle, we felt it was worth our time to make the trip. We are so happy we did! The only negative thing that we can say is that we thought we were promised a full tank of gas and did not receive that. Other than that, which may have just been a mishap, it was a great experience. Thank you Oswaldo and the Valley Honda team, The Bakers More
Other Employees Tagged: Oswaldo Lara, Stephanie Stepanek

