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Nick V

Overview Reviews (150) Inventory (254)

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Nick V

Nick V | Page 4

Express Service Advisor

Ourisman Tri-State Subaru

255 E Cleveland Ave
Newark, DE 19711

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150 Reviews

Overview Reviews (150) Inventory (254)

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150 Reviews

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150 Reviews of Nick V

August 22, 2022

Dealership Rating

Employee Rating

That was a pleasant experience. Thank you very much , you are the great guys to have a deal with.I will come back again. Thank you very much , you are the great guys to have a deal with.I will come back again. More

by hanzmd777

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Gregory C. , Aaron J.

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Aug 22, 2022 -

Ourisman Tri-State Subaru responded

We are delighted to hear you had a pleasant experience with our team at Matt Slap Subaru. Thank you for your business!

August 04, 2022

Dealership Rating

Employee Rating

They were very nice, work was done efficiently, everything was explained to me. Well done! everything was explained to me. Well done! More

by Pfenza

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 04, 2022 -

Ourisman Tri-State Subaru responded

When we see words like this, we know we're doing things right. Thanks for supporting Matt Slap Subaru with your great review!

July 12, 2022

Dealership Rating

Employee Rating

Quick service and polite employees would highly recommend explain everything to be done and cost explain everything to be done and cost More

by Sooybe

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 12, 2022 -

Ourisman Tri-State Subaru responded

It means a lot to us that you're happy. Thanks so much for choosing Matt Slap Subaru!

July 10, 2022

Dealership Rating

Employee Rating

Had my first Saturday appointment oil change, coolant exchange and tire rotation. Smooth process in/out 90 minutes. Great service!!! exchange and tire rotation. Smooth process in/out 90 minutes. Great service!!! More

by Blackre2

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Do not know the people behind the wrench but it took a team to make it great

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Jul 11, 2022 -

Ourisman Tri-State Subaru responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Matt Slap Subaru team. Drive safely, and we hope to see you back!

July 02, 2022

Dealership Rating

Employee Rating

30K service for my Subaru Impreza was performed fast and efficient. Thank you very much. efficient. Thank you very much. More

by glen6804

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jul 05, 2022 -

Ourisman Tri-State Subaru responded

Glen, thank you for the great review! We are thrilled to hear that you had a successful experience working with the Matt Slap Subaru team. Drive safely in your Subaru Impreza, and we hope to see you back again down the road!

June 07, 2022

Dealership Rating

Employee Rating

Great place and Great service. Very pleasant place to be and employees are very polite and helpful. Thank you Matt Slap Very pleasant place to be and employees are very polite and helpful. Thank you Matt Slap More

by richiez718

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 07, 2022 -

Ourisman Tri-State Subaru responded

Thanks for the great review for Matt Slap Subaru! We appreciate your business and support.

May 31, 2022

Dealership Rating

Employee Rating

Always greeted with courtesy and staff well versed with Subaru's. Just had warranty done on a 2020 Outback. One issue, car had software update, but on return trip home a warning appeared to indicate Driv Subaru's. Just had warranty done on a 2020 Outback. One issue, car had software update, but on return trip home a warning appeared to indicate Driver monitoring disabled. I live in Md, unable to return same day. I feel that was something missed by service. Incomplete job. Will return at my convience. More

by squire328@comcast.net

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Laura Hart-Siano, Ben Slap, Greg Winter

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May 31, 2022 -

Ourisman Tri-State Subaru responded

Thank you for the review! We strive to deliver a seamless and thorough service experience, and it is disappointing to hear that we missed the mark. I apologize for the oversight with regard to your software update and would be happy to speak with you to see how I can help make things right. If you are willing to discuss this further, please feel free to give me a call. Thank you, Fahed Alkaye - Service Manager - 888-418-2820

May 27, 2022

Dealership Rating

Employee Rating

Great place and Great service. Very pleasant place to be and employees are very polite and helpful. Thank you Matt Slap for all you do for my Subaru Forester!! Very pleasant place to be and employees are very polite and helpful. Thank you Matt Slap for all you do for my Subaru Forester!! More

by 502greeneyedshortgirl

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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May 27, 2022 -

Ourisman Tri-State Subaru responded

Thank you for taking a moment to give us a shoutout! We're thrilled you can always rely on Matt Slap Subaru. Take care!

May 27, 2022

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Employee Rating

Great fast service! Nick and team were very professional and got me in and out in no time. Nick and team were very professional and got me in and out in no time. More

by Ktwins

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Aaron J.

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May 27, 2022 -

Ourisman Tri-State Subaru responded

Thank you for your kind words about our service. We will share your review with Nick and the rest of our Matt Slap Subaru team! We hope to see you at your next visit.

May 25, 2022

Dealership Rating

Employee Rating

Timely, courteous. Comfortable lounge area. Personable. I have bought 3 of my cars from Matt Slap. Comfortable lounge area. Personable. I have bought 3 of my cars from Matt Slap. More

by Scout

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Serena Garvin

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May 25, 2022 -

Ourisman Tri-State Subaru responded

Scout, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Matt Slap Subaru team. Drive safely, and we hope to see you back!

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