Nick V | Page 5

Problem with my 2017 Outback is still occurring after repeat visits to the dealers service center. No longer feel comfortable or safe driving this vehicle! repeat visits to the dealers service center. No longer feel comfortable or safe driving this vehicle! More

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Brought my Outback in for its first service. It was quick and efficient and right on the appointment time. It was quick and efficient and right on the appointment time. More

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Four wonderful experiences with every employee at Matt Slapp, Laura, Ashley, and organized service department. Slapp, Laura, Ashley, and organized service department. More

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Excellent service department! We are consistently happy with their work! We highly recommend this dealership. We are consistently happy with their work! We highly recommend this dealership. More

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I LOVE this car dealership! We’ve bought at least five cars from there over the years, and the service dept is great! We’ve bought at least five cars from there over the years, and the service dept is great! More

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Excellent service completed in timely manner. Courteous knowledgeable customer service employees considerate of time management, Courteous knowledgeable customer service employees considerate of time management, More

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Service is always on time and well conducted. Explanations of what was done are clear and useful. Explanations of what was done are clear and useful. More

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All Good thru the process All Good thru the process All Good thru the process All Good thru the process More

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Took my 2019 Outback in for service and an issue with front wheel noise that sounded like a bearing the car has a little over 18,000 miles on it. Asked about online discount coupon for service and if th front wheel noise that sounded like a bearing the car has a little over 18,000 miles on it. Asked about online discount coupon for service and if they honored competing Subaru dealer coupons “NO” I left Concordville Subaru because of poor service issues. Make a long story short they said noise was not bearing could not identify what problem was and kind of blamed it on the tires! Still making noise like a bad bearing and I do not think I would be buying new tires on a car that has just a little over 18,000 miles and if I do buy tires and that’s not the problem we’ll I got a non answer The regular service was ok so that’s why the 3 stars So I will probably be going round and round with this noise issue Thankfully it is still under warranty and I didn’t have to pay the $149 for the diagnosis that didn’t diagnose the problem More

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Excellent customer service! ! Can be pricey but worth the lack of headache. Always a pleasure to have service done at Matt Slap Subaru. ! Can be pricey but worth the lack of headache. Always a pleasure to have service done at Matt Slap Subaru. More

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