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Nicki Natiello
Nicki Natiello at Toyota of Scranton

Nicki Natiello

Sales Team

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.8
20 Reviews

Dealership Experience

2 yrs, 1 mo

Industry Experience

7 yrs

4.8

20 Reviews

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20 Reviews of Nicki Natiello

February 23, 2026

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Employee Rating

The whole experience went great! They made it very easy to want to purchase my car. More

by PMPA4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Strouse

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Feb 24, 2026

Toyota of Scranton responded

PMPA4, Thank you so much for sharing this! We’re thrilled to hear your entire experience went great and that our team made the process easy and comfortable for you. That’s exactly how buying a car should feel — straightforward, welcoming, and pressure-free. Congratulations on your new vehicle, and thank you for choosing Toyota of Scranton. We truly appreciate your business and look forward to seeing you again! Warm regards, MJ Preno Vice President of Guest Experience

November 28, 2025

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Toyota of Scranton had the exact vehicle that I wanted when dealers near me were unable to get it. The purchasing experience was worth the trip, and my first service appointment was great too. More

by KS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hailee Politz

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Nov 29, 2025

Toyota of Scranton responded

KS, Thank you so much for sharing this! We’re glad we were able to find the exact vehicle you were looking for when others couldn’t. It means a lot that you made the trip to work with us, and we’re thrilled to hear that your first service visit was just as positive. We truly appreciate you choosing Toyota of Scranton and look forward to being here for you every step of the way. Warm regards, ~The Toyota of Scranton Team

November 14, 2025

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The car buying exspirence was made so easy and enjoyable definitely would use again and refer More

by ACLARK25
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Lawler

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Nov 14, 2025

Toyota of Scranton responded

ACLARK25, Thank you for sharing this! We're so glad to hear your car-buying experience was easy and enjoyable. It means a lot that you would choose us again and feel confident referring others. We appreciate you and look forward to helping you in the future! Warm regards, ~The Toyota of Scranton Sales Team

September 19, 2025

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Excellent service enjoying my new corolla. Would recommend buying from Toyota of Scranton anytime. Pleasant experience. More

by MARILYN_NORTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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Sep 22, 2025

Toyota of Scranton responded

MARILYN_NORTON, Thank you for the wonderful feedback! We’re thrilled you’re enjoying your new Corolla and that our team made your buying experience pleasant. We truly appreciate your recommendation! Warm regards, Mary Jo Preno VP of Guest Experience Toyota of Scranton

June 08, 2025

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What a great buying experience! They make you feel like family! Professionalism and knowledge are their forte! No pressure sales. The experience was so great, we purchased 2 cars! More

by EMTSILVIAG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Hedden

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Jun 13, 2025

Toyota of Scranton responded

EMTSILVIAG, Thank you so much for your amazing review! We're thrilled to hear that you felt like part of the family and had such a positive, pressure-free experience. It means the world to us that you trusted our team enough to purchase not just one, but two vehicles! Your kind words about our professionalism and knowledge truly mean a lot. Congratulations, and we’re here for you whenever you need us! Warm regards, The Sales Team Toyota of Scranton

May 03, 2025

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Everyone there values the customer. They all go out of their way to make you happy, explain everything clearly and take the time with you. Highly recommend. More

by LEFTHOOK01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Cheverez

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May 03, 2025

Toyota of Scranton responded

LEFTHOOD01, Thank you so much for your kind words and for recognizing the dedication of our team! At Toyota of Scranton, we take great pride in valuing every customer and making sure each experience reflects our core values of honesty, helpfulness, and a genuine commitment to your satisfaction. We’re thrilled to hear that our efforts to explain everything clearly and take the time to assist you made a positive impact. Your recommendation means the world to us, and we look forward to serving you again in the future! Warm regards, The Sales Team Toyota of Scranton

April 21, 2025

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Employee Rating

We were very pleased with dealership and working with Nicki and Ryan. We feel that they were upfront and easy to work with More

by PATCH0
Recommend Dealer
Yes

Other Employees Tagged: Ryan Cali

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Apr 22, 2025

Toyota of Scranton responded

PATCH0, Thank you so much for your kind words! We're thrilled to hear that you had a great experience working with Nicki and Ryan. Being upfront and easy to work with is exactly what we strive for, and we're glad that came through during your visit. We truly appreciate your trust in us and look forward to being here for you whenever you need us! — The Team at Toyota of Scranton

January 29, 2025

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My experience so far has been wonderful. I enjoyed working with the different people. Everyone was very professional and accommodating. I would recommend your dealership to everyone. More

by STEVE.CORY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Cheverez

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Jan 30, 2025

Toyota of Scranton responded

STEVE.COREY, Thank you for your kind words! We're so glad to hear that you've had a wonderful experience with our team. Providing professional and accommodating service is what we strive for, and it means a lot that you’d recommend us to everyone. We truly appreciate your support and look forward to serving you again in the future! Warm regards, The Sales Team Toyota of Scranton

January 02, 2025

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Employee Rating

When I was originally looking online, this dealership contacted me with options. I was immediately greeted upon entering the dealership and treated courteously and professionally. I would have liked to More

by EAGLE5321
Recommend Dealer
Yes

Other Employees Tagged: Len Gierzal , Justin Cheverez

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Jan 03, 2025

Toyota of Scranton responded

EAGLE5321, Thank you for taking the time to share your experience! We're glad to hear that you were greeted warmly and treated with courtesy and professionalism during your visit. We appreciate your feedback regarding having more time to review the additional packages before meeting with Finance, as well as your thoughts on your trade-in value. Your comments are important to us, and we’ll use them to improve our process. If there’s anything more we can do for you, please don’t hesitate to reach out. Thank you for choosing us! Warm regards, The Sales Team Toyota of Scranton

December 19, 2024

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Employee Rating

They were interested in what’s best for me. We could have paid more for a more luxurious car- but they worked with us. I love my car. More

by ZORBA9560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair

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Dec 20, 2024

Toyota of Scranton responded

ZORBA9560, Thank you for sharing your experience! We're thrilled to hear that our team prioritized what was best for you and worked with you to find the perfect car. It's wonderful to know you love your car—enjoy every mile! If you ever need anything, don't hesitate to reach out. We're always here for you. Warm regards, the Toyota of Scranton Team

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