Justin Strouse
Justin Strouse at Toyota of Scranton

Justin Strouse

Finance Professional

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.9
18 Reviews

Dealership Experience

1 yr, 3 mos

4.9

18 Reviews

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18 Reviews of Justin Strouse

September 08, 2026

Dealership Rating
Employee Rating

Sales staff and finance department worked seemlessly which made my experiance pressure free. I began the process online because I live more than 100 miles away. Good communication and efficiency through More

by TIMDTEACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Cloud

Sep 09, 2026

Toyota of Scranton responded

Knowing you began your purchase online from more than 100 miles away makes us especially glad that the communication and efficiency remained consistent from start to finish. We’re happy our sales and finance teams worked together to give you a pressure-free process and make the distance worthwhile. Thank you for your recommendation and for placing your trust in our team! With Gratitude, The Toyota of Scranton Team

September 03, 2026

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The best of any dealership I've ever been involved with, from top to bottom. A- Plus all around. I have purchased 3 vehicles from Doug as my salesman, he is the best to work with. More

by Scottl
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Doug Stahl

Sep 04, 2026

Toyota of Scranton responded

Scott, what an incredible compliment. We’re truly grateful for the loyalty you’ve shown us through three vehicle purchases and are so glad Doug has been such an important part of each one. Thank you for continuing to place your trust in our team. Warm Regards, The Toyota of Scranton Team

August 10, 2026

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I had a great car buying experience at Toyota of Scranton thanks to Noah Mihal and Justin Strouse. Noah was great with answering all of my questions and helping me get the vehicle I was looking for. More

by tsmith9309
Recommend Dealer
Yes

Other Employees Tagged: Noah Mihal

Aug 11, 2026

Toyota of Scranton responded

Tsmith9309, congratulations on your new vehicle! We’re happy to hear Noah and Justin made your car-buying experience such a positive one. Taking the time to answer your questions and help you find the right vehicle is exactly the experience we want for our customers. Thank you for choosing Toyota of Scranton! Enjoy every mile, The Toyota of Scranton Team

August 05, 2026

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Smoothest experience I’ve ever had buying a vehicle. They made everything very easy and straightforward. Very friendly staff as well. More

by MCJPS88
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Recommend Dealer
Yes
Aug 06, 2026

Toyota of Scranton responded

MCJPS88, Buying a vehicle isn't always simple, so it's great to know we kept things easy and straightforward for you. Friendly, no-hassle service is exactly what we aim for, and we're glad it came through during your visit. Best Regards, The Toyota of Scranton Team

July 30, 2026

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There was good customer service at this dealership. It was a pleasant experience to purchase a vehicle there. More

by RTANSITS
Sales Price Transparency
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Recommend Dealer
Yes
Jul 31, 2026

Toyota of Scranton responded

RTANSITS, Congratulations on the new vehicle! Purchasing a car can come with a lot of moving parts, so it means a lot to hear the process felt pleasant from start to finish. We're glad our team could made that happen for you. We appreciate your business and taking the time to share your experience. Enjoy every mile! The Toyota of Scranton Team

July 06, 2026

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A one, fast curtiest service , always readily acceptable, easy to deal with, hassle-free.the best around More

by weinperl
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 07, 2026

Toyota of Scranton responded

weinperl, Thank you for the fantastic review! We're thrilled to hear you consistently receive fast, courteous, and hassle-free service from our team. Knowing you find us easy to work with and consider us the best around is truly the highest compliment. We sincerely appreciate your support and look forward to providing the same great experience every time you visit! Warm regards, The Toyota of Scranton Team

July 01, 2026

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This is the fourth or fifth vehicle my wife and I have purchased from this dealership over the past 20 years. I think this alone speaks volumes about our trust in the dealership, the overall ownership and More

by DAVID.KOHUT
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Recommend Dealer
Yes

Other Employees Tagged: Mary Jo Preno, Jim Luyster , Joshua Sowers

Jul 01, 2026

Toyota of Scranton responded

DAVID.KOHUT, Thank you so much for your incredible loyalty and for trusting Toyota of Scranton for the past 20 years! Knowing this is your fourth or fifth vehicle with us truly means the world to our team. It's relationships like yours that inspire us to provide an exceptional ownership experience every step of the way. We're thrilled to hear Joshua and Jim made your latest purchase a pleasure and that you're already loving your new truck! Congratulations, and thank you again for your continued confidence in our team and in Toyota. We look forward to being here for all your automotive needs for many years to come. Enjoy your new truck! Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

June 17, 2026

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I bought a 2026 Corolla Cross Hybrid from Toyota Scranton and couldn't be happier. I traded in a vehicle and received a fair amount for it. From sales to financing and a small issue I had with my previous ve More

by URBANTRON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ebrahin Evertsz, Patrick Kasson

Jun 17, 2026

Toyota of Scranton responded

URBANTRON, Thank you for such an incredible review and for choosing Toyota of Scranton for your new 2026 Corolla Cross Hybrid! We're thrilled to hear that your experience—from your trade-in to sales, financing, and assistance with your previous vehicle—was a positive one. Our team works hard to create a transparent, stress-free process, and it's rewarding to know that commitment came through during your visit. Your comments about our culture and the way our team treats customers mean a great deal to us. We strive to treat every guest like family, and hearing that you've experienced dealerships across the country and found our team to be different is truly one of the highest compliments we can receive. Thank you for your trust, your recommendation, and for taking the time to share your experience. We wish you many happy miles in your new Corolla Cross Hybrid and look forward to serving you for years to come! Warm regards, MJ Preno Vice President of Guest Experience Toyota of Scranton

June 15, 2026

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Employee Rating

Great and easy to work with thanks . Thanks for great service buying the truck Great and easy to work with thanks . Thanks for great service buying the truck More

by JOSEPH88
Recommend Dealer
Yes
Jun 15, 2026

Toyota of Scranton responded

JOSEPH88, Thank you for your review! We're glad to hear your truck-buying experience was great and that our team was easy to work with throughout the process. Making the purchase experience straightforward and enjoyable is always our goal. We appreciate your business and your kind words. Enjoy your new truck, and thank you for choosing Toyota of Scranton! Warm regards, MJ Preno Vice President of Guest Experience Toyota of Scranton

May 29, 2026

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Pleasant buying experience. , No pressure involved. Quite happy with the deal we received. Will definitely use again. More

by TKUBELUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Baum

May 31, 2026

Toyota of Scranton responded

TKUBELUS, Thank you for your wonderful review! We’re so glad to hear that you had a pleasant, no-pressure buying experience and that you were happy with the deal you received. Our team works hard to make the vehicle purchasing process comfortable, transparent, and enjoyable for every guest. We truly appreciate your business and your confidence in Toyota of Scranton. Congratulations on your new vehicle, and we look forward to assisting you again in the future. Enjoy the road ahead! Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

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