Nico Ghiselli

The car buying process could not have gone better. Michelle was professional and was easy to work with. She took me from test drive, through the purchase transaction and then gave the introduction t Michelle was professional and was easy to work with. She took me from test drive, through the purchase transaction and then gave the introduction to the vehicle settings and functionality, Michelle, along with everyone else at Anderson, make you feel like part of the Anderson family. Everyone makes you feel welcome, both the BMW and Mazda sides of the dealership. Very good experience. More

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My family has purchased 4 BMW's from this Dealership. Everyone is so helpful.. Michelle stayed with me way after hours to get the deal done. From start to finish the best dealership. The service team is Everyone is so helpful.. Michelle stayed with me way after hours to get the deal done. From start to finish the best dealership. The service team is also amazing, I wont go any where else. More

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I've been a loyal Mazda customer for years, and this marks my 4th purchase from this dealership. The service was outstanding as always! James Orton was incredibly helpful and informative throughout the marks my 4th purchase from this dealership. The service was outstanding as always! James Orton was incredibly helpful and informative throughout the process. The rest of the staff were friendly, professional, and made the experience smooth and enjoyable. Highly recommend this team! More

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One of the best experiences I’ve had buying a car. It was a pleasure to work with the whole team, from start to finish. I won’t hesitate to return for service and future purchases. It was a pleasure to work with the whole team, from start to finish. I won’t hesitate to return for service and future purchases. More

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Had a great buying experience. Daniel, Nico and Mike were all a pleasure to work with. I’m very happy with my new vehicle and the experience I had. Daniel, Nico and Mike were all a pleasure to work with. I’m very happy with my new vehicle and the experience I had. More

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This dealership definitely has a positive vibe to it and everyone involved in my car purchase was friendly, knowledgeable, and willing to answer the many questions I had. Overall great purchase experience. everyone involved in my car purchase was friendly, knowledgeable, and willing to answer the many questions I had. Overall great purchase experience. More

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Dan has a great staff in place at the Dealership. Michelle and Heather made me feel like a family member, the whole process was completely flawless..will buy my next vehicle from them as well! I can’ Michelle and Heather made me feel like a family member, the whole process was completely flawless..will buy my next vehicle from them as well! I can’t say enough about how everyone that I interacted with was very supportive and professional! Keep up the amazing work! More

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I had an outstanding experience at BMW of Crystal Lake. From start to finish, everything was smooth and stress-free. My salesperson, James, was exceptional – knowledgeable, honest, and truly helpful. He gu From start to finish, everything was smooth and stress-free. My salesperson, James, was exceptional – knowledgeable, honest, and truly helpful. He guided me through the selection process with ease, answered all of my questions thoroughly, and made sure I felt confident in my decision. The trade-in and purchase process could not have been easier. The finance team was professional and efficient, making the paperwork simple and transparent. The service department has also been wonderful, adding to my confidence in choosing this dealership. Overall, it was a very pleasant experience, and I couldn’t be happier with my new X2 M35i BMW. This will absolutely be my dealership for all future purchases More

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Overall, this dealer was great to work with. They did quality work, and spent a lot of time to make sure that I knew all of the details of the car purchase program. The staff are friendly and to They did quality work, and spent a lot of time to make sure that I knew all of the details of the car purchase program. The staff are friendly and took care of all issues that I might have had with the car I eventually bought, before they were even a problem. Only slight downgrade (wish I could post 4.5 stars!) was that for parts of the process, things took a very long time, with only fair communication. And the fact that their website suggests different prices (mainly, interest rates) than are actually possible. Other than that, I would totally buy a car from them again! More

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Michelle is an amazing sales rep. She answered an and all questions, provided insight on prior history of car, explained various features, was very thorough and extremely kind to my She answered an and all questions, provided insight on prior history of car, explained various features, was very thorough and extremely kind to my daughter. We arrived at the dealership late on a rainy night (not ideal I know), but Michelle and Nico worked with us and we got the car purchased that night. Mike in the finance department also worked swiftly to get it all done, which we greatly appreciated. They were all very cordial, polite, and actually made car purchase enjoyable. I would strongly recommend them to anyone looking for a vehicle. More

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