Leah Ruscitti-Smalley

I highly recommend buying from these folks. I had the best experience and every one of the staff was great. Whatever you need, I’m sure they’ll do their best to accommodate. I had the best experience and every one of the staff was great. Whatever you need, I’m sure they’ll do their best to accommodate. More

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Great dealership! Michelle was awesome to work with. She provided a very comfortable low pressure experience. I felt like I was treated like family by the entire staff Michelle was awesome to work with. She provided a very comfortable low pressure experience. I felt like I was treated like family by the entire staff. From Sales to service everyone went out of their way to make me feel comfortable throughout the whole process. More

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Oscar, Nico, Heather and Mike were phenomenal. No pressure, patient with decision making, knowledgeable about the platform we purchased and just a great team. Highly recommend buying from this d No pressure, patient with decision making, knowledgeable about the platform we purchased and just a great team. Highly recommend buying from this dealer. I used to sell used cars at another dealership and I can say I will likely never purchase a car elsewhere as long as I am in the area, and likely will consider to purchase from here even if I move. (The internet age is great). More

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Oscar was wonderful to work with. Very kind, personable, knowledgeable and patient with my changing requests. If he was not 100% sure of something, he immediately went to another reso Very kind, personable, knowledgeable and patient with my changing requests. If he was not 100% sure of something, he immediately went to another resource to confirm he was providing the right information. I appreciated his constant contact and they searched for the perfect vehicle and accessories for me. I never felt rushed or, more importantly, lied to or mislead. I would recommend Oscar to anyone visiting Anderson Mazda BMW of Crystal Lake! More

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I had a great experience, buying a Certified pre owned CX5 at Mazda of Crystal Lake. I have experienced great customer service from all staff. Oscar did a thorough job showing me all my options and put CX5 at Mazda of Crystal Lake. I have experienced great customer service from all staff. Oscar did a thorough job showing me all my options and put me under no pressure to buy. Everyone respected my time and made the purchasing process painless. Thank you to GM Dan Brzozowski and his entire team! More

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Oscar, Nico, Leah and Mike were all a pleasure to work with. They’re fair and treat customers like family; providing great service from the jump! I was able to get an amazing deal on a Mazda3 and couldn’t with. They’re fair and treat customers like family; providing great service from the jump! I was able to get an amazing deal on a Mazda3 and couldn’t be happier with how things turned out. If you’re looking for a vehicle for your specific needs, definitely consider shopping with the team here. You can’t go wrong! 🙌🏽 More

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Nice atmosphere and friendly staff! Loved the nice selection of cars they had available and affordable pricing Loved the nice selection of cars they had available and affordable pricing More

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One of the best experiences I’ve had buying a car. It was a pleasure to work with the whole team, from start to finish. I won’t hesitate to return for service and future purchases. It was a pleasure to work with the whole team, from start to finish. I won’t hesitate to return for service and future purchases. More

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We have been with BMW of Crystal Lake for over 20 years: leasing, buying, and servicing our many X3s. In all that time James Orton has been our sales rep., service contact, financial advisor, and trusted fr leasing, buying, and servicing our many X3s. In all that time James Orton has been our sales rep., service contact, financial advisor, and trusted friend. Even when he is working hard on sales events, he always takes the time to accommodate our needs and limitations, and he never makes any request seem like a bother. Not only can he tell you anything you want to know about these complex vehicles, you come away feeling you actually learned something! He is the biggest reason we have stayed with BMW of Crystal Lake for over two decades. (The X3s are great, too! ) Ed and Nancy Ponczek More

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Dan has a great staff in place at the Dealership. Michelle and Heather made me feel like a family member, the whole process was completely flawless..will buy my next vehicle from them as well! I can’ Michelle and Heather made me feel like a family member, the whole process was completely flawless..will buy my next vehicle from them as well! I can’t say enough about how everyone that I interacted with was very supportive and professional! Keep up the amazing work! More

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