Nico Stoll
Nico Stoll at Toyota of Lancaster

Nico Stoll | Page 2

Sales Representative

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.8
30 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

30 Reviews

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30 Reviews of Nico Stoll

December 22, 2024

Dealership Rating
Employee Rating

Trying to charge me over 1000$ for something i fixed with 80$. And still charged me 200+ to look for the problem when i told them what was wrong. More

by JOSECRUZ6718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 24, 2024

Toyota of Lancaster responded

Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. We will strive to do better.

December 02, 2024

Dealership Rating
Employee Rating

Great service, they do it a fastes possible. . make appointment pay and wait o walk out they call you when car is ready More

by lucitagalindo95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

November 09, 2024

Dealership Rating
Employee Rating

Good service, communication Fast service 1 observation only They need to offer the uber rides again More

by Beatmar98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Toyota of Lancaster responded

Thank you for bringing this issue to our attention. We wouldn’t be able to improve our service if it weren’t for people like you who provide us with honest feedback like this. Please know that we're taking your suggestion into consideration.

September 07, 2024

Dealership Rating
Employee Rating

Professional Associates with fantastic customer service. Our personal care and needs were met with the upmost attention. Wonderful company, highly reccomended. More

by DALILAFIERROS
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamie Gawellek

Sep 10, 2024

Toyota of Lancaster responded

We are thankful for your recommendation of our dealership. Thank you for sharing your rating with us and the community.

August 06, 2024

Dealership Rating
Employee Rating

My experience with Toyota was fair but rushed. I wanted the car that we were inquiring about but if I didn't make a decision right now, I was told that the car probably wouldn't be there the next More

by cfrazier1324
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Chavez, Hernan Garay

Aug 06, 2024

Toyota of Lancaster responded

I'm sorry that you felt rushed during your car-buying process. We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly at (661) 952-2103 so we can get your appointment set up.

May 28, 2024

Dealership Rating
Employee Rating

Good Service good communication, and well informed. Looking forward to my next service appointment. thanks, Toyota More

by foxhound84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

May 13, 2024

Dealership Rating
Employee Rating

I liked how everyone was so friendly and accommodating. The place was so clean and the telax area and food court, I was impressed. More

by VASQUEZ217@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Calero , Dennis Grizzell

May 13, 2024

Toyota of Lancaster responded

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest.

May 05, 2024

Dealership Rating
Employee Rating

Nicholas Stoll was grear. But F&I was slow & miserable neither lady or guy listened to us, they messed up paper & lied to EFCU, luckily they know us there & trust us. The More

by RENNIEKATHYJOHN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
May 06, 2024

Toyota of Lancaster responded

We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at (661) 952-2103

April 29, 2024

Dealership Rating
Employee Rating

Very inviting. Friendly helpful. They really listen to your questions and concerns. I am very happy with my purchase. More

by Tracey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2024

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

December 05, 2023

Dealership Rating
Employee Rating

Ok, friendly and helpful. L will recommend to my fiends and neighbor stop by to see you. More

by NDINH05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hernan Garay

Dec 05, 2023

Toyota of Lancaster responded

We are thankful for your recommendation of our dealership. Thank you for sharing your rating with us and the community.

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