Nicole Dobbs
Nicole Dobbs at Elder Ford of Tampa

Nicole Dobbs | Page 8

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.6
257 Reviews
4.6

257 Reviews

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257 Reviews of Nicole Dobbs

November 08, 2024

Dealership Rating
Employee Rating

Workmanship is second rate. For the prices of services one would expect to get what they pay for. Definitely not at Elder. More

by YCART42874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Johany Trespalacios

Nov 10, 2024

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

November 06, 2024

Dealership Rating
Employee Rating

Excellent service, clean facility, The staff is usually always smiling and helpful. I always feel welcome there. I also feel like I get a great value for the price and will continue to recommend this group More

by Ahorseor2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

November 05, 2024

Dealership Rating
Employee Rating

I am retired service technician teacher it was hard to let someone else work on my car all the work performed was perfect with no after problems Nicole always kept us informed on progress of the repairs More

by Racer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea

Nov 08, 2024

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

November 04, 2024

Dealership Rating
Employee Rating

Great service. They took me seriously and valued my time and got me in and out More

by melaniejtmc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2024

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

November 02, 2024

Dealership Rating
Employee Rating

Excellent Service! Will come back for sure Nicole is great. Thank you for taking good care of me. More

by JCPETERMAN@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

October 26, 2024

Dealership Rating
Employee Rating

I lost my tires and I now have a ranch code . I gave you 5 stars ..because all your helpers were nice More

by Johny doe.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Elder Ford of Tampa responded

Hi Johny, we are so happy to read such a great review about Elder Ford of Tampa! Please let us know if there is ever anything else we can do for you! Safe travels!

October 26, 2024

Dealership Rating
Employee Rating

Fire as xxxx, great service, top 10 of all time, greatly appreciated and will forever remeber this experience More

by jasonlevins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Elder Ford of Tampa responded

Reviews like yours provide encouraging feedback. We hope to be of service to you again! Take care!

October 23, 2024

Dealership Rating
Employee Rating

Dealership is average don't like the texting I rather a call and I think the parts room needs to be upgraded to show the different parts and accessories for sale could use more communication overall. More

by damonsmith6411.ds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Elder Ford of Tampa responded

Hello, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

October 23, 2024

Dealership Rating
Employee Rating

This dealership is the best i have experienced in the Tampa Market in the 7 years i have lived here. good communication friendly atmosphere and really treats you like family. My whole family has their ve More

by ARNEABRAHAMSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Elder Ford of Tampa responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

October 23, 2024

Dealership Rating
Employee Rating

Bring your car here and you’ll almost assuredly be in for a multi day stay or be in a rental. More

by jeff.r.pereira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eli Osorio , Gino

Oct 25, 2024

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

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