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Nicole Nelson
Nicole Nelson at South Bay Hyundai
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Nicole Nelson

Service Advisor

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

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4.6
7 Reviews
4.6

7 Reviews

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7 Reviews of Nicole Nelson

April 27, 2025

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Employee Rating

Excellent customer service, I definitely recommends to me friends Hyundai located in South Bay. 10/10 service. More

by margarethpimentel17
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Recommend Dealer
Yes
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Apr 28, 2025

South Bay Hyundai responded

Thank you so much for the fantastic review and the 10/10 rating! We’re thrilled to hear that you had an excellent experience with us and appreciate your recommendation to friends. Providing top-notch customer service is our priority, and we're glad to know we hit the mark! We look forward to serving you again in the future!

April 26, 2025

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Good experience. Wish they would have washed the car. Nicole was fabulous and cares about her clents More

by beckbruhns
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Yes
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Apr 28, 2025

South Bay Hyundai responded

Thank you for sharing your feedback! We're happy to hear you had a good experience and that Nicole provided you with excellent service. We truly appreciate your trust and will definitely take note of your comment regarding the car wash. We strive to provide a full experience, and your feedback helps us improve. We look forward to serving you again soon!

April 18, 2025

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they are great! ! quick, efficient, friendly... just the best. happy to jave them so close! More

by Lori FoxWood
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jack Kim, Calvin Jeong, Jeremy Davis, Andrew Kwak, Kei Yukimura

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Apr 22, 2025

South Bay Hyundai responded

Thank you so much for the fantastic review! We’re thrilled to hear that you had a quick, efficient, and friendly experience with us. It’s great to know we’re conveniently close to you, and we’re here anytime you need us. Thanks again for choosing us!

April 15, 2025

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Good service provided and a convenient location. Nice waiting area since the remodel of the dealership. More

by bradfrrd2000
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong, Jeremy Davis

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Apr 16, 2025

South Bay Hyundai responded

Thank you so much for the kind words! We're glad you enjoyed our convenient location and the newly remodeled waiting area—creating a comfortable space for our guests was a top priority. We appreciate you choosing us and look forward to seeing you again!

April 15, 2025

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great service, on time, nice workers, great refresment, clean facility easy to get appt.will be back again. More

by SIGNPAINT1
Recommend Dealer
Yes

Other Employees Tagged: Jack Kim, Calvin Jeong, Richard Andersen, Tracy Bracken, Tracy Ferrara, Alex Ruiz, Jeremy Davis, Andrew Kwak, Kei Yukimura

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Apr 16, 2025

South Bay Hyundai responded

Thank you for the wonderful feedback! We're so glad to hear you had a great experience with our team, enjoyed the refreshments, and found everything clean and convenient. It means a lot to know you’ll be back again—we’ll be ready to welcome you!

April 08, 2025

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This is my first Hyundai and I Must say you all hire very good staff. Everyone was so pleasant especially the attendant who took care of me. I told him my horn wasn’t working after I pulled up, he poppe More

by seanpiterpater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Kim, Calvin Jeong, Jeremy Davis, Andrew Kwak, Kei Yukimura

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Apr 09, 2025

South Bay Hyundai responded

Welcome to the Hyundai family, and thank you for the amazing review! We're thrilled to hear your first experience with us was a 10/10. It means a lot to know our team made such a great impression—especially the service attendant who went above and beyond to fix your horn on the spot. We truly appreciate your kind words and look forward to being here for you every step of the way with your new Hyundai!

April 04, 2025

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Jack consistently ensures the maintenance of my vehicle and ensures my satisfaction upon departing from the Hyundai dealership. More

by ROENNESCHOOL
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jack Kim

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Apr 07, 2025

South Bay Hyundai responded

Thank you for the kind words! We're so glad to hear that Jack consistently provides you with excellent service and helps keep your vehicle in top shape. Your satisfaction means everything to us, and we truly appreciate your continued trust in our team.

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