Nicole Nelson

Jeremy took the time to explain what was done as well as what is needed for the upcoming 60000 mile service. I appreciate that very much. This is one of the reason that I go out my way to go to So Bay Hyund what is needed for the upcoming 60000 mile service. I appreciate that very much. This is one of the reason that I go out my way to go to So Bay Hyundai More

by MELJOHN72 Verified Customer Verified Customer

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Thank you thank you thank you Thank you thank you thank you Thank you thank you thank you you Thank you thank you thank you More

by clore61 Verified Customer Verified Customer

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Nicole went out of her way to locate a spare blade cover for my key fob. This would have cost me $55. for my key fob. This would have cost me $55. More

by SANDYTANZIL Verified Customer Verified Customer

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Every thing just perfect. She was very knowledgeable, approachable and friendly. Working with her made me love Hydai dealership, I wish everyone should be like her! She was very knowledgeable, approachable and friendly. Working with her made me love Hydai dealership, I wish everyone should be like her! More

by bipinbajania Verified Customer Verified Customer

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i was lied to from the service department when my first engine blew that I would be receiving a new engine.. I was told that multiple times. I am on engine number three. Not due to my fault. I will never engine blew that I would be receiving a new engine.. I was told that multiple times. I am on engine number three. Not due to my fault. I will never buy another Hyundai. The last rebuilt engine you only gave me 30 days warranty… not acceptable. More

by DARLINDANA19 Verified Customer Verified Customer

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Helpful. Great service and experience with all employees I encountered at the dealership and service counter. I will continue to have my car serviced at this Great service and experience with all employees I encountered at the dealership and service counter. I will continue to have my car serviced at this dealership. Thanks! More

by BRITTANYPBLACK Verified Customer Verified Customer

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Nicole was amazing & friendly and took care of me quickly and with a constant smile and with a constant smile More

by srusso Verified Customer Verified Customer

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Great and efficient service. Parts are a bit expensive. Set of 2 keys are going to cost you $1500 Parts are a bit expensive. Set of 2 keys are going to cost you $1500 More

by o0 Verified Customer Verified Customer

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Service Department needs to contact/update customers on their car status. I felt like I was getting the run around! Calling Wait time and dropped calls was terrible! Asked twice for replaced parts but d their car status. I felt like I was getting the run around! Calling Wait time and dropped calls was terrible! Asked twice for replaced parts but did not receive them. I was charged twice for parts that were ordered -thank goodness I noticed it on the paperwork! I will not be going back to this dealership for service! More

by ZEBRASKY Verified Customer Verified Customer

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Nicole was great and so were all the staff. Professional and kind! They answered all questions! Professional and kind! They answered all questions! More

by chaoteach Verified Customer Verified Customer

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