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Nicole Nelson
Nicole Nelson at South Bay Hyundai

Nicole Nelson

Service Advisor

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

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4.9
30 Reviews
4.9

30 Reviews

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30 Reviews of Nicole Nelson

September 22, 2025

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I really appreciate Nicole, she is amazing Very friendly and helpful Ready to answer any question Big thank you More

by love65_201story
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Recommend Dealer
Yes

Other Employees Tagged: Nicole

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Sep 22, 2025

South Bay Hyundai responded

Thank you for sharing your kind words! We’re thrilled to hear that Nicole provided friendly and helpful service. We’ll be sure to pass along your thanks—she’ll be delighted to hear it!

September 03, 2025

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Nicole has been very helpful, and she answered all of questions knowledgeably. I appreciate her assistance with setting up services for my Santa Fe. More

by SoonerShankle
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Yes
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Sep 03, 2025

South Bay Hyundai responded

Thank you for sharing your experience! We’re glad to hear that Nicole was so helpful and knowledgeable in assisting you with your Santa Fe’s services. We truly appreciate your feedback and look forward to serving you again.

August 27, 2025

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Quick and simple process with a helpful service representative. Knowledgeable and responsive with my questions. More

by joshyang1221
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Yes
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Aug 27, 2025

South Bay Hyundai responded

Thank you for your kind words! We’re glad our team could make the process smooth and provide the help you needed. We appreciate your feedback!

August 24, 2025

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Jack is the best service representative in SB Hyundai. From the manager Calvin to Keito, all the service reps are super kind and friendly over executive service attitude! Definitely come back again More

by kmotorsceo
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Recommend Dealer
Yes

Other Employees Tagged: Jack Kim, Calvin Jeong, Jeremy Davis, Kei Yukimura, Willian Morales, Leslie Pacas

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Aug 25, 2025

South Bay Hyundai responded

We’re thrilled to hear such wonderful feedback about Jack and our entire service team! From Calvin to Keito, we’re proud to have a staff that treats every guest with kindness and professionalism. Thank you for your kind words! We look forward to welcoming you back again!

August 22, 2025

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Nicole must be one of the hardest working members of your staff! She was that perfect balance of friendly and professional, and made me feel like I was her #1 customer (though I know she was handling many c More

by rdpoor
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Yes
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Aug 25, 2025

South Bay Hyundai responded

We’re so glad to hear Nicole made your experience such a great one! She truly embodies that balance of professionalism and friendliness, and it’s wonderful to know she made you feel like a top priority. We’ll be sure to share your kind words with her. Thank you for taking the time to share your feedback!

August 17, 2025

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Very satisfied with their professionalism and knowledge, curtesy and promptness. Thank you so very much More

by sanjacintomr1518
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Yes
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Aug 18, 2025

South Bay Hyundai responded

Thank you for your kind words! We’re so glad to hear that our team’s professionalism, knowledge, and courtesy made your experience a positive one. Your satisfaction means so much to us, and we truly appreciate you choosing us. We look forward to serving you again!

August 08, 2025

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Nicole was very helpful in coordinating the diagnosis and repair of our Kona electric for a driver assistance failure. More

by imadunn
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Yes
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Aug 08, 2025

South Bay Hyundai responded

Thank you for taking the time to share your experience! We’re so glad to hear that Nicole was able to assist you efficiently with your Kona Electric’s repair. Driver assistance issues can be frustrating, and we’re happy we could help get everything resolved smoothly. If you ever need anything else, please don’t hesitate to reach out, we’re always here to help!

July 25, 2025

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Very pleased with the service……. no hassle and I’m impressed with Hyundai cars Especially the hybrids More

by JAWZZZZ
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Recommend Dealer
Yes

Other Employees Tagged: Jack Kim, Calvin Jeong, Jeremy Davis, Kei Yukimura, Willian Morales, Leslie Pacas

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Jul 28, 2025

South Bay Hyundai responded

Thank you for the great review! We're glad to hear your experience was smooth and hassle-free. It's always exciting to see customers impressed with Hyundai, especially the hybrids! We appreciate your support and look forward to seeing you again.

July 25, 2025

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This dealership is run quite smoothly. The waiting area is comfortable and clean. It is conveniently located and appointments are available without a long wait. More

by trishf1102
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Yes
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Jul 25, 2025

South Bay Hyundai responded

Thank you for the kind words! We're glad to hear you found our dealership well-run, the waiting area comfortable, and the appointment process convenient. We appreciate you taking the time to share your experience and look forward to welcoming you back again!

July 25, 2025

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Nicole was the best car advisor I have ever come across. She was very detailed and reachable and took care of the issue. My car was facing. Can’t say enough good things about how she treated the situation. More

by bflohr1
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Yes
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Jul 28, 2025

South Bay Hyundai responded

Thank you for the amazing feedback! We're so glad Nicole made such a strong impression with her care and attention to detail. It’s great to hear she was able to resolve the issue and keep you well-informed throughout the process. We’ll be sure to recognize her for going above and beyond!

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