Nicole Nelson

South Bay Hyundai responded

Thank you for the wonderful review! We’re glad to hear that our team provided a pleasant, attentive, and customer-focused experience. Creating a welcoming atmosphere and truly listening to our customers is very important to us. We appreciate you choosing us!

South Bay Hyundai responded

Thank you for sharing your experience! We’re glad to hear that Jeremy took the time to clearly explain both the work that was completed and what to expect for your upcoming 60,000-mile service. Providing clear, helpful communication is very important to us, and we truly appreciate you going out of your way to choose South Bay Hyundai. We look forward to seeing you again!

South Bay Hyundai responded

Thank YOU!

South Bay Hyundai responded

Thank you for sharing your experience! We’re thrilled to hear that Nicole went above and beyond to help you, saving you the $55 is just a bonus. We’ll be sure to share your kind words with her; she’ll be delighted to hear it!

South Bay Hyundai responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that Nicole made your experience so positive and enjoyable. We’re lucky to have her on our team, and we truly appreciate you recognizing her knowledge and friendliness. We look forward to seeing you again at our dealership!

South Bay Hyundai responded

We’re very sorry to hear about your experience and understand your frustration. We take feedback like yours seriously and appreciate you sharing the details of what happened. Our team strives to provide clear communication and reliable service, and your comments will be shared internally to help us improve moving forward. Thank you for taking the time to provide your feedback.

South Bay Hyundai responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with our team at both the dealership and service counter. We truly appreciate your continued trust and look forward to serving you and your car for many years to come!

South Bay Hyundai responded

Thank you for sharing your experience! We’re so glad to hear that Nicole made your visit quick, friendly, and enjoyable. We’ll be sure to pass along your kind words, she’ll be thrilled to hear them!

South Bay Hyundai responded

Thank you for your feedback! We’re glad to hear you had a great and efficient service experience. We understand that parts, especially key replacements, can be costly, and we always strive to provide high-quality, reliable components. We appreciate your input and hope to continue providing excellent service for all your future needs.

South Bay Hyundai responded

Thank you for taking the time to share your experience. We’re very sorry to hear about the communication issues and billing concerns you encountered, that’s not the level of service we aim to provide. Your feedback is important, and we’ll be reviewing this with our team to address the issues you mentioned. We appreciate your honesty and the opportunity to learn from your experience.