Nicole Pefine | Page 4

Was given an appt. but never given an estimated time of how long the work might take. Chris someone, a "manager" "cashed me out" at Nicole request because she was help but never given an estimated time of how long the work might take. Chris someone, a "manager" "cashed me out" at Nicole request because she was helping another customer. he was rude and wouldn't answer my question about why I had not been given an estimated time of how long the service might take. I just wanted to get a sense of whether I'll need to leave the car all day for a simple 9 AM oil change. I understand that there are other cars in the cue but estimating work-flow for all vehicles should be part a service center's business model. More

by Reginagibbons1 Verified Customer Verified Customer

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It took two visits but the team successfully addressed the issue with the car in a professional manner. the issue with the car in a professional manner. More

by ppf1963 Verified Customer Verified Customer

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Nicole was great. She came outside and connected my apple car play for me. She is a very nice person to talk too. She came outside and connected my apple car play for me. She is a very nice person to talk too. More

by PATTYVECCHIONE Verified Customer Verified Customer

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Nicole was polite and professional. She listened to my concerns. She listened to my concerns. She listened to my concerns. She listened to my concerns. More

by NEVENKA52 Verified Customer Verified Customer

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Good communication that made the car service experience very easy and stress free. Thank you very easy and stress free. Thank you More

by ajohnson72510 Verified Customer Verified Customer

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Great service. Was kept up to date with status of my car all along the way Was kept up to date with status of my car all along the way More

by ajohnson72510 Verified Customer Verified Customer

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Always reliable. Service department does excellent work. Service people are courteous and always seem to accommodate the customer. Worth ghe dealer prices if hou need Service department does excellent work. Service people are courteous and always seem to accommodate the customer. Worth ghe dealer prices if hou need critical repairs done right. More

by Ed mu Verified Customer Verified Customer

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Excellent personal service and attention to detail. Answrred all my questions, so I learned a lot! Answrred all my questions, so I learned a lot! More

by NANCY.GLADYSZAK Verified Customer Verified Customer

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Albrecht Subaru of Wakefield provided outstanding customer service. Friendly staff, honest communication, and a smooth, stress-free experience from start to finish. customer service. Friendly staff, honest communication, and a smooth, stress-free experience from start to finish. More

by h.abdelilah Verified Customer Verified Customer

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Thank you to the vehicle service technician who provided the vehicle inspection, oil change, and the tires rotation for my 2021 Forester! My SUV was cleaner on the inside, too! The “NANA-MOBILE “ always has the vehicle inspection, oil change, and the tires rotation for my 2021 Forester! My SUV was cleaner on the inside, too! The “NANA-MOBILE “ always has outstanding, efficient service at Wakefield/Albrecht SUBARU! Thank you to all vehicle technicians, Service agents, and parts agents for their consistent service and expertise! Happy Thanksgiving to all! More

by PAEGAN132 Verified Customer Verified Customer

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