Nicole Pefine | Page 3

Everything about the experience was positive. Friendly customer service, a comfortable place to wait, and honesty about the timing and price. Friendly customer service, a comfortable place to wait, and honesty about the timing and price. More

by DANCINGBLUEFISH Verified Customer Verified Customer

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My 22 Subaru Outback had a difficult problem to diagnose and a lengthy repair time due to the parts required. Throughout this period Nicole Pefine, my Service Rep kept me informed of the details of the repa and a lengthy repair time due to the parts required. Throughout this period Nicole Pefine, my Service Rep kept me informed of the details of the repair. She provided me a comparable loaner vehicle which I appreciate. When the repairs were complete, I was unable to drive to the dealer due to surgery. Nicole brought my car to my house and swapped for the rental. This was exceptional service and today the car is running fine. I was impressed about the way Subaru stood behind the product. I would gladly recommend Albrecht Subaru to anyone. More

by DillonJames695 Verified Customer Verified Customer

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i had a very good experience with my recent visit. no complaints that I found no complaints that I found More

by rhpositive Verified Customer Verified Customer

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Very polite, fast, and competent service department. We’ve bought an Outback and a Crosstrek there and everyone is great to work with. We’ve bought an Outback and a Crosstrek there and everyone is great to work with. More

by STEVEFMZ Verified Customer Verified Customer

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I always have the best experience when I bring my car in they never make me do anything unless it is really necessary. Everyone is so friendly and welcoming. they never make me do anything unless it is really necessary. Everyone is so friendly and welcoming. More

by kellystevens12 Verified Customer Verified Customer

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Nicole was the absolute best. She was very nice and very friendly. She had my best interests in mind the whole way. She was very nice and very friendly. She had my best interests in mind the whole way. More

by joe.morse2013 Verified Customer Verified Customer

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Very good service and it was on time and I got notification through email, Great prompt service the waiting area was awesome. HIghly recommend this dealership for Service. A++. notification through email, Great prompt service the waiting area was awesome. HIghly recommend this dealership for Service. A++. More

by rupaa62 Verified Customer Verified Customer

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Great experience even with a wait Nicole was great to work with and we’ll be back for sure work with and we’ll be back for sure More

by Jcam0 Verified Customer Verified Customer

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Was given an appt. but never given an estimated time of how long the work might take. Chris someone, a "manager" "cashed me out" at Nicole request because she was help but never given an estimated time of how long the work might take. Chris someone, a "manager" "cashed me out" at Nicole request because she was helping another customer. he was rude and wouldn't answer my question about why I had not been given an estimated time of how long the service might take. I just wanted to get a sense of whether I'll need to leave the car all day for a simple 9 AM oil change. I understand that there are other cars in the cue but estimating work-flow for all vehicles should be part a service center's business model. More

by Reginagibbons1 Verified Customer Verified Customer

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It took two visits but the team successfully addressed the issue with the car in a professional manner. the issue with the car in a professional manner. More

by ppf1963 Verified Customer Verified Customer

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