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Nicole Pefine
Nicole Pefine at Albrecht Subaru of Wakefield

Nicole Pefine | Page 3

Service Advisor

Albrecht Subaru of Wakefield

618 North Ave
Wakefield, MA 01880

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4.9
90 Reviews
4.9

90 Reviews

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90 Reviews of Nicole Pefine

March 25, 2026

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Employee Rating

I have always received A+ service at Subaru of Wakefield, from both sales and service. I recommend this dealership to anyone looking for a vehicle. More

by PatriotFlyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Malave, German Deras

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Mar 25, 2026

Albrecht Subaru of Wakefield responded

Thank you for recommending us to others. We’re thrilled our sales and service teams have consistently earned an A+ in your experience. It’s our pleasure to care for your Subaru Crosstrek and welcome you back whenever you need us. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

March 20, 2026

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Employee Rating

Thanks to Nicole. She took care of getting me a loaner car which was needed due to extra time needed for repairs. More

by BOBBYREED
Service Communication
Recommend Dealer
Yes
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Mar 22, 2026

Albrecht Subaru of Wakefield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

March 16, 2026

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Tanner called me very early in the morning to help me deal with the problem that car was having. The dealership took good care of me and my situation. Tanner was very professional, attentive and caring. More

by KATIOUCHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanner Pitocchelli

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Mar 16, 2026

Albrecht Subaru of Wakefield responded

It’s great to hear Tanner reached out early to address your Subaru issue with such care. We’re happy our team could support you professionally. Thank you for trusting our service department. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

March 15, 2026

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Employee Rating

Everything about the experience was positive. Friendly customer service, a comfortable place to wait, and honesty about the timing and price. More

by DANCINGBLUEFISH
Recommend Dealer
Yes

Other Employees Tagged: Joe Kleinowskis

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Mar 16, 2026

Albrecht Subaru of Wakefield responded

It’s great to learn you found our team friendly, enjoyed the comfortable waiting area, and valued the honest timing and pricing for your Subaru service. Thank you for the five-star review. We look forward to serving you again soon. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

March 13, 2026

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Employee Rating

My 22 Subaru Outback had a difficult problem to diagnose and a lengthy repair time due to the parts required. Throughout this period Nicole Pefine, my Service Rep kept me informed of the details of the repa More

by DillonJames695
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 13, 2026

Albrecht Subaru of Wakefield responded

It’s wonderful to hear that Nicole kept you informed throughout the repair of your 2022 Outback and arranged a comparable loaner. We’re glad she delivered your Subaru to your home after your surgery and made the process seamless. Thank you for recommending us, and we look forward to keeping your Outback running smoothly. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

February 28, 2026

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Employee Rating

i had a very good experience with my recent visit. no complaints that I found More

by rhpositive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 02, 2026

Albrecht Subaru of Wakefield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Albrecht Subaru of Wakefield. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

February 26, 2026

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Employee Rating

Very polite, fast, and competent service department. We’ve bought an Outback and a Crosstrek there and everyone is great to work with. More

by STEVEFMZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Patti, Erica Batchelder

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Feb 26, 2026

Albrecht Subaru of Wakefield responded

Thank you for sharing your experience with our service on your Outback. We’re thrilled to know our polite and efficient team has made each visit a positive one. David, Nicole, and Erica join the rest of our crew in sending their thanks and looking forward to your next visit. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

February 24, 2026

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Employee Rating

I always have the best experience when I bring my car in they never make me do anything unless it is really necessary. Everyone is so friendly and welcoming. More

by kellystevens12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kleinowskis, Chris Kopacz, David Patti, Tanner Pitocchelli, Michael Rammah, Erica Batchelder , Daniel Rzepnicki, Nicholas Young

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Feb 24, 2026

Albrecht Subaru of Wakefield responded

It’s great to hear our team delivers the friendly, welcoming service you expect and only recommends work when it’s truly needed. We look forward to keeping your Subaru running smoothly on your next visit. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

February 21, 2026

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Employee Rating

Nicole was the absolute best. She was very nice and very friendly. She had my best interests in mind the whole way. More

by joe.morse2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2026

Albrecht Subaru of Wakefield responded

Thank you for sharing that Nicole provided exceptional, friendly service. We’re glad her focus on your best interests made your Subaru Outback service a positive experience. Your 5-star rating means a lot to us. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

February 14, 2026

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Employee Rating

Very good service and it was on time and I got notification through email, Great prompt service the waiting area was awesome. HIghly recommend this dealership for Service. A++. More

by rupaa62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 14, 2026

Albrecht Subaru of Wakefield responded

It’s fantastic to hear our team delivered prompt Subaru Crosstrek service with timely email updates and a comfortable waiting area. Nicole and the rest of our crew appreciate your high recommendation. We look forward to helping you again. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

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