Nicoly Mandelli | Page 3

Thank you for welcoming, knowledgable, straightforward, patient service! We were so happy with our decision and the ease with which our deal was completed! patient service! We were so happy with our decision and the ease with which our deal was completed! More

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Ali, Lauren and George were exceptionally user friendly and no nonsense. We’ve bought two vehicles through the Burlington team, and expect we’ll keep the relationship rolling into the future - awesome team and no nonsense. We’ve bought two vehicles through the Burlington team, and expect we’ll keep the relationship rolling into the future - awesome team! More

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I am the type of buyer that likes to do a lot of on-line research before I step foot in a dealership. Herb Chambers makes a lot of information available to buyers on their website including AutoiPacket and research before I step foot in a dealership. Herb Chambers makes a lot of information available to buyers on their website including AutoiPacket and PureCars. Between the two of these apps you have every bit of intelligence possible available about the car including service history, reported crashes and price history. If you take advantage of these tools, you've eliminated the guess work. Herb Chambers is pretty competitive with pricing and this particular car did have some price reductions over time. As a result, they weren't willing to negotiate further on price. I knew going in that the car was already well priced so that wasn't an issue. In fact, it was nice not having to haggle. The sales experience was polite and professional and my sales consultant Nicoly was great about communicating without being overbearing. Sven, the finance manager was equally professional, patiently explaining everything and explaining optional products that were available to extend protection. At every turn my time was respected and I was treated as a valued customer. An overall really positive experience. More

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They were very nice through all the processes, Nicoly helped us showing every single details from beginning to end. helped us showing every single details from beginning to end. More

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Excellent service we were treated very well. Would use their service again. Everyone was courteous and helpful Would use their service again. Everyone was courteous and helpful More

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Nicoly did a superb job. I was in a rush. She brought me up to speed quickly, and I had my new Audi Q3 in a few days. She also set up the phone/entertainment screen for me an I was in a rush. She brought me up to speed quickly, and I had my new Audi Q3 in a few days. She also set up the phone/entertainment screen for me and answered all the followup questions I asked. More

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Unfortunately my previous Audi was totaled. I ordered the same car and staff helpful to make that happen. I dealt with the same sales team that were very understanding I ordered the same car and staff helpful to make that happen. I dealt with the same sales team that were very understanding More

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I came in and I had made an appointment in regards to which vehicle I was can look at. Nicoly was my sales associate. Even though I was purchasing an off brand vehicle, Nicoly knew all about the vehicle which vehicle I was can look at. Nicoly was my sales associate. Even though I was purchasing an off brand vehicle, Nicoly knew all about the vehicle and was prepared to do her presentation. I came in ready to purchase if I liked the vehicle. I was can only purchase it if I received good customer service. Nicoly provided that and was not pushy. I felt comfortable giving her my business. Nicoly always knows her product and that’s a major reason, she has been so successful in her profession for many years.I would recommend her to anyone looking for an Audi. Lastly, I was impressed by how clean the dealership was. More

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Made the transaction easy… understood what I was looking for and skipped the typical sales stuff so I could get in and out with the car I wanted. for and skipped the typical sales stuff so I could get in and out with the car I wanted. More

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We had an amazing experience at Audi Burlington. Ashley and Nicoly made the whole process super easy and fun. We were very well taken care of and are so happy with our new Audi. Highly recommend this dea and Nicoly made the whole process super easy and fun. We were very well taken care of and are so happy with our new Audi. Highly recommend this dealership if you are looking for an Audi-it’s worth the trip! More

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