"Had a great experience at Inver Grove Kia! I have an..."
Had a great experience at Inver Grove Kia! I have an issue with my Navigation system of my 2019 Kia Sorrento.Nick was so helpful in the service dept. He called when my car was done to explain parts needed to be ordered alone with the timeline. Was courteous & personable.
"Plates put on new vehicle and key replacement"
Due to a winter storm our vehicle was covered in ice. Before they could put on the plates and program the new key they needed to remove a lot of the ice No complaints from the techs which we expected. we had the car washed and removed some of the ice but they took care of the rest. they did a great job. This is the second car we purchased from this dealership and would buy another. They are great.
"All p to service adviser"
Surprise to learn that depend on adviser, service is so different. I am not sure I can recommend your place. But I can recommend my adviser. I hope he continuously works at your place.
"Friendly, knowledgeable, and provide excellent customer..."
Friendly, knowledgeable, and provide excellent customer service My visit required follow through and follow up regarding a warranty issue The following day I was contacted resolving my issue to my complete satisfaction
"Always great service !"
I just purchased a 2020 Sportage based on two things 1 was the 10 yr/100,000 mile warranty.
The other was the service I have received over 7 years with my 2013 Soul. I chose this dealership with those experiences in mind. As far as a service dept is concerned, I have been very happy with the times I have utilized it. I really am not sure of the last employee I dealt with, but this website wont let me submit a review without one, so I know I have worked with Nik- but all employees have been good to work with
Very fast service with great communication. Met every expectation they set. Nik was great, asked all the right questions and nailed the entire experience for me. Thank you.
"Considering another vech from this Dealer"
I purchased a 2013 Kia Soul from this dealer. Each time I have come in for service I had an appointment
that was honored on time. I have always received prompt honest work here. So good in fact it is the main reason I am looking at a 2020 or 2019 to purchase. Specifically from this dealer. We (wife and myself) went to sales to "look around". We were assisted by Phil Worthing. We are still in the decision process, but if its a KIA, it will be from Luther.
Other Employees Tagged:
"Another good experience with the service department."
work was done as promised. Very courteous and engaged staff at all levels.
A pleasurable experience with Kia service department.
waiting are is clean and welcoming.
"The Tale of a Happy Korean Van Owner"
I have been very happy with my Kia Sedona and your service department. Your service people are timely, competent, accommodating and friendly. I can't remember all of their names, so I listed the two that I do remember. I once had a bad experience with Yokohama tires, but that wasn't your fault. Finis.
Nice people. Quick service. Free car wash. Clean washroom. Good TV SELECTION good demos in showroom good snacks and coffee and condiments. Well dressed greeters