Niko Gelpi
Niko Gelpi at Regal Kia Lakeland

Niko Gelpi

Finance Director

Regal Kia Lakeland

1025 Bartow Rd
Lakeland, FL 33801

Contact Me
4.5
159 Reviews

Goal is to provide you with excellent service and giving you the best car buying experience, with honesty and knowledge! I am all about giving back!!

Dealership Experience

10 yrs

Industry Experience

10 yrs

Languages Spoken

English English

4.5

159 Reviews

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159 Reviews of Niko Gelpi

September 26, 2025

Dealership Rating
Employee Rating

Was very easy to work with. Made sure we understood the deal and was very nice about giving my wife transportation to the dealership More

by singletonterryl
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gianni Foster, Brayden Ellison

Sep 26, 2025

Regal Kia Lakeland responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Regal Kia Lakeland!

September 24, 2025

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Bought 2 new cars from Regal Kia and have had the cars I didn't buy from Regal serviced there. Been a loyal customer for over 10 years. Went in a couple months ago to check trade in value on 22 Sportage as More

by CRAZYMAN279Y
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Chayton Wodecki , Mathew

Sep 24, 2025

Regal Kia Lakeland responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. We take your concerns seriously and deeply regret that your interaction with our team left such a negative impression. Thank you, Sean Bryant - General Sales Manager – 863-333-0536.

September 11, 2025

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I had a great experience purchasing my 2025 K4 the staff was great to me and my kids manny and justin are awesome and gkt me a great deal and warranty More

by teeboss1105
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Recommend Dealer
Yes
Sep 11, 2025

Regal Kia Lakeland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 06, 2025

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Very, helpful, professional, knowledgeable. And nice. Answered all my questions. Put me in a car I wanted. More

by billytrain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Delvin Hoskins

Aug 07, 2025

Regal Kia Lakeland responded

Billy, it's great to hear that our team was helpful and professional throughout your experience. Congratulations on your new car and please don't hesitate to reach out if we can be of service again in the future! - Regal Kia

July 24, 2025

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I started out back in June talking to Cass about a Kia Seltos I wanted to buy for my wife as a surprise birthday present. I test drove the car and said I would be back in July when her Birthday came aroun More

by WOODWBO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Felix Negron , Ian Bleil

Jul 24, 2025

Regal Kia Lakeland responded

Thank you for taking the time to share your experience. We sincerely regret that your recent visit to our dealership left you feeling misled and disappointed—especially when purchasing a vehicle meant as a surprise for a loved one. We appreciate your kind words about Cass and are sorry you weren’t able to complete the process with him. While we strive to maintain transparency and fairness in all our sales processes, it’s clear that we fell short in your case. Thank you for letting us know about this and we apologize that our service did not satisfy your expectations.

Jul 24, 2025

WOODWBO responded

This whole situation could have been avoided if Felix and your management team would have been transparent right from the beginning.. When I ask to see your OTD price, it was very simple what I was asking for. The suggested price of the car, minus any incentives and discounts the dealer is willing to offer. The dealer should have been willing to offer some discounts since I was aware of the invoice price of the car and dealer holdbacks. I understand the dealer still needs to make some profit, but some discount would have been nice. Second I told Felix I was not interested the KIA Care which added $2999 to the price of the car. He agreed.. So why play games and add this on to the price, then take it off, then try to make up for it by putting more money into my trade and dealer fees which only muddied up the bottom line and ended up having me finance more money than I planed. If you had worked the deal as requested, I would never had agreed to to the terms of the final deal that was worked out. I knew from my research, after discounts and incentives plus fees and taxes etc. what I was willing to pay, was a fair deal for me and Regal KIA. Next time, when you ask "what do we need to do to earn your business" do wat the customer requests up front.. Be transparent and straightforward with your numbers. It's easier than you think and you earn a lot better customer respect and rating than 2 stars

July 24, 2025

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Orlando at Regal Kia is friendly and incredibly knowledgeable. He answered all my questions honestly and made the entire process smooth and stress free. More

by JR2019
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Recommend Dealer
Yes
Jul 24, 2025

Regal Kia Lakeland responded

Thank you!

June 13, 2025

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They offer Great service, very friendly and took care of the recall on my new car More

by Tommy meregueli
Service Price Transparency
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Recommend Dealer
Yes
Jun 16, 2025

Regal Kia Lakeland responded

Tommy, thanks for trusting us with your new car needs! We'll see you next time. Safe travels!- The Regal Kia Team

June 07, 2025

Dealership Rating
Employee Rating

We love the car, Willy was great and Niko took good care of us. Thank You More

by Larry
Recommend Dealer
Yes

Other Employees Tagged: Willy Moreira

Jun 09, 2025

Regal Kia Lakeland responded

Congratulations on your new car!

June 05, 2025

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Jebron the salesman in Lakeland was the best. Definitely will be going back with my girlfriends car More

by mazeo80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Srecko Bokun, Eva Ayarza, Chayton Wodecki, Jayden Goulet , Hannah Reiners, Gibran Rivera

Jun 06, 2025

Regal Kia Lakeland responded

We're so glad Jebron had the opportunity to assist you! Thanks for the kind review. We look forward to welcoming you back in the future! - The Regal Kia Team

May 31, 2025

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My Service was great! They took care of my vehicle quickly and my Advisor was very professional! Thank you again for a great Service! More

by gelpi69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Regal Kia Lakeland responded

Hi Elpi! We're delighted to hear that your service experience was smooth and professional at Regal Kia! Thank you for sharing your positive feedback, and we're here whenever you need us again.

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