Nikolas Rair
Nikolas Rair at Lexus of Akron-Canton
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Nikolas Rair | Page 6

Service Advisor

Lexus of Akron-Canton

1000 Interstate Parkway
Akron, OH 44312

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4.9
78 Reviews

I got into the car industry because of my love for cars and especially made it easy coming to Lexus because of the reputation and quality of the vehicles. I have been with Lexus of Akron for 5 years and have done 4 different jobs in the dealership. I am dog dad to a 1 year old Lab puppy who is my best friend and Hiking partner, we both enjoy hiking and swimming and of course Ice Cream!

Dealership Experience

5 yrs, 11 mos

Industry Experience

5 yrs, 11 mos

Languages Spoken

English English

4.9

78 Reviews

Write a Review

78 Reviews of Nikolas Rair

November 29, 2022

Dealership Rating
Employee Rating

Marty and the whole team is Awesome at Lexus of Akron. Highly recommend for sales and service! Thanks and happy holidays! More

by GoBucks84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelley Turpin, Tammy Ponomarenko, Ruth Ham, Mark Stacy, Kari Scherer , Robbie Eggeman, Marty Richards

Nov 29, 2022

Lexus of Akron-Canton responded

We are so happy to hear that Marty and the team have earned your business! Thank you for the great review of Lexus of Akron-Canton, and we look forward to seeing you again next time!

October 27, 2022

Dealership Rating
Employee Rating

Very pleasant people to do business with. They are making best of a bad situation while under construction. Nikolas was very thorough. Just wished they would have vacuumed the car. Used to de More

by MOUNTAINWOMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2022

Lexus of Akron-Canton responded

We really appreciate your feedback. Thank you for choosing Lexus of Akron-Canton and for leaving your constructive comments about the service. We hope to see you again!

October 01, 2022

Dealership Rating
Employee Rating

Everyone especially Robbie is very helpful. Everyone is professional, courteous, and efficient. I would recommend them without reservation. More

by Samsoul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robbie Eggeman, Scott Gilmore, Marty Richards

Oct 03, 2022

Lexus of Akron-Canton responded

We are happy to hear that Robbie and the team gave you a great experience! Thank you for choosing Lexus of Akron-Canton and for sharing your support on our page. Have a wonderful day!

September 19, 2022

Dealership Rating
Employee Rating

It was great working with Tammy. This is our second time working with her and she makes everything easy! More

by jlyn610
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2022

Lexus of Akron-Canton responded

Thank you for the great review! We are thrilled to hear that Tammy delivered a successful experience. Safe travels, and we hope to see you back at Lexus of Akron-Canton!

July 16, 2022

Dealership Rating
Employee Rating

When I always go into the dealership it is always a welcoming feeling. I would highly recommend Lexus of Akron Canton for any of your needs. More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robbie Eggeman, Marty Richards

Jul 18, 2022

Lexus of Akron-Canton responded

We're thrilled the Lexus of Akron-Canton team always welcomes you with a big smile. Thank you for being a great customer, Kim!

June 29, 2022

Dealership Rating
Employee Rating

The sales team is amazing too bad the service isn’t. First Lexus horrible experience. More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 29, 2022

Lexus of Akron-Canton responded

Michelle, while we appreciate the kind words about our sales team, the rest of your review is disappointing to receive. I would appreciate the opportunity to speak with you directly to see what more I can do to address this feedback. If you are willing to discuss this further, please feel free to reach out. Best, Jon Morris - Service Manager - 330-645-4800

June 24, 2022

Dealership Rating
Employee Rating

On time and everyone was very courteous and helpful. They did the best that they could do with the major renovations More

by bperod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2022

Lexus of Akron-Canton responded

Thanks for your review! We're glad our team welcomed you with punctual, friendly assistance that shaped your positive experience. We hope to see you again at Lexus of Akron-Canton!

May 28, 2022

Dealership Rating
Employee Rating

They always do a great job. Appointment is ready on time. They are thorough in their service and do an excellent job of explaining any problems and the possible solutions. More

by Bill Bauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2022

Lexus of Akron-Canton responded

Bill - thanks for the review. We're glad that the team was timely and nice to work with. See you again next time here at Lexus of Akron-Canton!

April 19, 2022

Dealership Rating
Employee Rating

Ruth was exceptional. She took care of my wants and needs in a timely matter. Her professionalism was great. More

by Missmortician
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ruth Ham , Scott Gilmore, Marty Richards

Apr 19, 2022

Lexus of Akron-Canton responded

It is terrific to hear that Ruth gave you a five-star experience! Thank you for choosing Lexus of Akron-Canton and for stopping by to share your support. We wish you many safe and happy miles ahead!

April 15, 2022

Dealership Rating
Employee Rating

Great service. ...very professional and helpful Had an emergency with vehicle and service department was very accommodating and met my needs. More

by Evans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 15, 2022

Lexus of Akron-Canton responded

Thank you for your confidence in our service team! We appreciate your business and your thoughtful feedback here at Lexus of Akron-Canton. Drive safely until we see you next!

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