Nilay Desai

Lou and the entire team go beyond our expectations! ! They are always professional and exceptional!!! ! They are always professional and exceptional!!! More

by Mike F. Verified Customer Verified Customer

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We brought the car in for a recall, and left with undisclosed damage to a door near the repair site. No one at the dealership fessed up (actually it looked like someone attempted to magic marker the undisclosed damage to a door near the repair site. No one at the dealership fessed up (actually it looked like someone attempted to magic marker the damage) about it so we only discovered the damage at home. After some phone calls, the dealership ultimately repaired the damage they caused. This took two separate return visits (and hours of waiting) - once for the service director to confirm the issue, and then a second trip when they had someone available to professionally repair the issue. More

by RRR Verified Customer Verified Customer

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Nilay was great to deal with. He greeted me right away and got me situated. He was very friendly, polite and personable. He knew I was on a time crunch and made sure to have my se He greeted me right away and got me situated. He was very friendly, polite and personable. He knew I was on a time crunch and made sure to have my service completed as quickly as possible. I really appreciated that. The waiting area at the dealership is comfortable and clean. More

by MELISSA.KINGSTON18 Verified Customer Verified Customer

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He was professional, helpful. My car was ready in the time he said. I would go yo him again My car was ready in the time he said. I would go yo him again More

by MALINI20P Verified Customer Verified Customer

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Nilay was professional and helped me understand the service issue. Service was done quickly and on time service issue. Service was done quickly and on time More

by Dan.chaphalkar Verified Customer Verified Customer

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Nilay is the consummate professional. ...he listens and provides clear explanations and always offers alternatives when appropriate. He communicates as needed after the car is dropped off ...he listens and provides clear explanations and always offers alternatives when appropriate. He communicates as needed after the car is dropped off and really knows his stuff! More

by STANKRAMER46 Verified Customer Verified Customer

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Freehold Honda service department is aces in my book. Nilay informs me of any and all service do every time I bring it in for an oil change. I love that I don’t have to worry about anything. Everythi Nilay informs me of any and all service do every time I bring it in for an oil change. I love that I don’t have to worry about anything. Everything is in the computer system. Honda service is totally worth it. My civic is at 182,000 and still runs like new. More

by Matthewfsabatino Verified Customer Verified Customer

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They explained everything clearly and I wasn’t pressured into additional services. I appreciated the quick service. into additional services. I appreciated the quick service. More

by PN Verified Customer Verified Customer

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Nilay was very informative and a pleasure to work with! Because of people like him I will return to this dealership. Because of people like him I will return to this dealership. More

by Mike Mazz Verified Customer Verified Customer

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From purchase to service department we have been very happy with our experience at Freehold Honda. Everyone is so friendly and the dealership is very clean. Easy check-in service and depending on service happy with our experience at Freehold Honda. Everyone is so friendly and the dealership is very clean. Easy check-in service and depending on service your out at a reasonable amount of time. My service advisor keeps me updated on repairs, service, and recommendations. Im confident work is done right the first time. I don't trust anyone else to service my CRV More

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