Nilay Desai
Nilay Desai at Honda of Freehold

Nilay Desai | Page 3

Service Advisor

Honda of Freehold

4244 U.S. 9
Freehold, NJ 07728

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4.8
174 Reviews
4.8

174 Reviews

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174 Reviews of Nilay Desai

November 08, 2025

Dealership Rating
Employee Rating

He was professional, helpful. My car was ready in the time he said. I would go yo him again More

by MALINI20P
Service Price Transparency
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Recommend Dealer
Yes

October 30, 2025

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Nilay was professional and helped me understand the service issue. Service was done quickly and on time More

by Dan.chaphalkar
Service Price Transparency
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Recommend Dealer
Yes
Oct 31, 2025

Honda of Freehold responded

We’re happy to hear Nilay explained everything clearly. It’s great to know your service was completed quickly and on time — that’s exactly what we aim for. We appreciate your business!

October 17, 2025

Dealership Rating
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Nilay is the consummate professional. ...he listens and provides clear explanations and always offers alternatives when appropriate. He communicates as needed after the car is dropped off More

by STANKRAMER46
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler, Cole Craven , Chris Zrinski

September 26, 2025

Dealership Rating
Employee Rating

Freehold Honda service department is aces in my book. Nilay informs me of any and all service do every time I bring it in for an oil change. I love that I don’t have to worry about anything. Everythi More

by Matthewfsabatino
Service Price Transparency
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Recommend Dealer
Yes

September 24, 2025

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They explained everything clearly and I wasn’t pressured into additional services. I appreciated the quick service. More

by PN
Service Price Transparency
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Recommend Dealer
Yes

August 22, 2025

Dealership Rating
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Nilay was very informative and a pleasure to work with! Because of people like him I will return to this dealership. More

by Mike Mazz
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Recommend Dealer
Yes

July 14, 2025

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From purchase to service department we have been very happy with our experience at Freehold Honda. Everyone is so friendly and the dealership is very clean. Easy check-in service and depending on service More

by Army Veteran
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 15, 2025

Honda of Freehold responded

Thank you so much for taking the time to post this great review. I will pass along these positive comments to the staff. We pride ourselves on wonderful reviews such as yours. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day!

July 08, 2025

Dealership Rating
Employee Rating

Service provider : Excellent communication, very friendly and very professional. He provided prompt service and was very accurate with how long it would take. More

by js22knees
Service Price Transparency
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Recommend Dealer
Yes
Jul 15, 2025

Honda of Freehold responded

Thank you for taking the time to share your feedback

June 22, 2025

Dealership Rating
Employee Rating

I brought my CRV in twice to get my display fixed. It is way too dim to be read at night. Not fixed!!! This is a new car- very unhappy with service. Do I have a lemon or will it get fixed on my third More

by cimmy916
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Recommend Dealer
No

June 08, 2025

Dealership Rating
Employee Rating

Good customer service , on time with appointments, did wait long for service to get finished More

by DRETHA15
Service Price Transparency
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Recommend Dealer
Yes
Jun 13, 2025

Honda of Freehold responded

Thank you.

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